Holiday Inn & Suites Marlborough, an IHG Hotel

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Dates

December 2024

January 2025

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Housekeeping

Air conditioning

Parking included

Explore the area

265 Lakeside Ave, Marlborough, MA, 01752

Peter Rice Homestead
19 min walk
Apex Entertainment Center
3 min drive
UMass Memorial - Marlborough Hosptial
4 min drive
Marlborough, MA (MXG)
11 min drive

Room options

Standard Room, 1 King Bed

28 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

28 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

28 sq m
Sleeps 2
1 King Bed

Standard Room

28 sq m
Sleeps 2
1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

28 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

28 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Marlborough with fitness centre and 24-hour business centre

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.

Holiday Inn & Suites Marlborough, an IHG Hotel offers 172 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

During your stay at Holiday Inn & Suites Marlborough, an IHG Hotel, you'll be within walking distance of Peter Rice Homestead. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
On-site recreation includes a gym
Just a 2-minute drive from Peter Rice Homestead and a few minutes from John Brown Bell

Holiday Inn & Suites Marlborough, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7298 square feet (678 square metres) and includes conference space. The business-friendly Holiday Inn & Suites Marlborough, an IHG Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Holiday Inn & Suites Marlborough, an IHG Hotel was completed in June 2020.

This 3-star Marlborough hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Lago Grille – This family restaurant only serves breakfast.

Lago Lounge – This bar serves dinner and light fare. Open selected days.

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
A bar/lounge
A restaurant

Restaurants on site

Lago Grille
Lago Lounge

Family friendly

Free cot
Free rollaway/extra bed
Indoor pool
Laundry facilities
Microwave on request
Refrigerator on request

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
7,298 square feet of conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
9 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (152 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
4 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave on request
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0006431700

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marlborough

Holiday Inn Marlborough

Holiday Inn & Suites Marlborough, an IHG Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Leslie

30 Oct 2023

Liked: Cleanliness, staff & service

Stayed 2 nights in Oct 2023

4/10 Poor

Joshua

Travelled with family

24 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.

Stayed 3 nights in Oct 2023

4/10 Poor

Christopher

1 Oct 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel, New London

Travelled with partner

24 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

2/10 Terrible

Kathleen

Travelled with partner

18 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!

Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Travelled with partner

8 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.

Stayed 1 night in Sep 2023

8/10 Good

Amy

Travelled with family

29 Aug 2023

Liked: Cleanliness

Nice

Stayed 2 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with family

27 Aug 2023

Liked: Amenities

Clean, conveniently located Friendly staff, very good breakfast, easy check in and out

Stayed 1 night in Aug 2023

6/10 Okay

Abraham

26 Aug 2023

Stayed 1 night in Aug 2023

8/10 Good

Bert

Travelled with family

22 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

17 Aug 2023

Liked: Room comfort

Nice pool, otherwise mediocre

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.

Stayed 2 nights in Aug 2023

10/10 Excellent

John, Shannon

Travelled with partner

16 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a restaurant & Bar onsite with excellent service & very friendly staff

Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

15 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Had trouble with key entry first night

Stayed 2 nights in Aug 2023

6/10 Okay

Conall

14 Aug 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.

Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

14 Aug 2023

Stayed 1 night in Aug 2023

8/10 Good

Clifford, St Petersburg

8 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2023

6/10 Okay

Fabiola, Leominster

8 Aug 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2023

8/10 Good

Erika

7 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The cleanliness

Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

7 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect.

Stayed 1 night in Aug 2023

8/10 Good

Teresa

Travelled with family

2 Aug 2023

Liked: Cleanliness, staff & service, room comfort

Location and bedding were great.

Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.

Stayed 4 nights in Jul 2023

10/10 Excellent

John

Travelled with group

18 Jul 2023

Great!

Stayed 2 nights in Jul 2023

8/10 Good

Ann Marie

Travelled with family

18 Jul 2023

Liked: Cleanliness

The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.

Stayed 3 nights in Jul 2023