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Hotel ZOO

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZOO

Terrace/patio
Balcony
Restaurant
Deluxe Double Room | Individually furnished, blackout curtains, free WiFi, bed sheets
Deluxe Apartment | Individually furnished, blackout curtains, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
ul. Wroblewskiego 7, Wroclaw, 51-627
  • Wroclaw Zoo
    1 min walk
  • Centennial Hall
    5 min walk
  • Wroclaw University of Technology
    14 min walk
  • Wroclaw (WRO-Copernicus)
    38 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Individually furnished, blackout curtains, free WiFi, bed sheets

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Individually furnished, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Individually furnished, blackout curtains, free WiFi, bed sheets

Deluxe Apartment

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel ZOO

Wroclaw hotel in Srodmiescie with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site. Housekeeping is available on request.
Hotel ZOO offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Hotel ZOO, you're just a quick walk from Wroclaw Zoo. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a terrace
  • Steps from Wroclaw Zoo and 5 minutes on foot from Centennial Hall
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel ZOO also features a terrace and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wroclaw hotel is smoke free.

Hotel ZOO has a restaurant on site.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (PLN 40 per day)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: PLN 40 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel ZOO Wroclaw
Hotel ZOO Hotel
Hotel ZOO Wroclaw
Hotel ZOO Hotel Wroclaw

Hotel ZOO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 122 reviews" "
Rating 8 - Good. 46 out of 122 reviews" "
Rating 6 - Okay. 11 out of 122 reviews" "
Rating 4 - Poor. 2 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. Super friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Friederike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great to get to downtown by tram. Quiet and great to park room was spacious with terrace
Stayed 2 nights in Apr 2024

10/10 Excellent

Adriana, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
This is a true gem! I highly recommend this hotel. Very friendly staff; beautiful, updated, big rooms; convenient location; close to public transportation; grocery store next door; quiet. Complete steal for the price!
Stayed 1 night in Apr 2024

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely , clean hotel highly recommended. We definitely come back but we would like to see some milk in the room for coffee and easier access to the WiFi password .
Stayed 1 night in Feb 2024

10/10 Excellent

R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Room and hotel were great. They should do something with TV which doesn't have any decent channels but except of that all was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Marcin

Stayed 1 night in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all about the staff, isn't it? Well, I stayed at this hotel for 7 full nights, and let me tell you, every single person on staff that week was amiable and helpful. I felt taken care of all week. The hotel was beautiful and all features in the clean, well-designed, comfortable, and spacious room were perfectly functional. I'm not an easy tourist to please. I called the receptionists several times daily, asking for information and for tasks to be performed (Call a taxi for me! on this date at this time! Give me a replacement key when I locked myself out of the room! Explain to me how the power supply to the room is controlled by my room key! Why doesn't the towel heater attached to the bathroom wall do anything when I activate it? ). And so on. I kept them busy all week. But the entire staff was always so kind, so patient with me, and so helpful, what more could a traveler want?
Stayed 6 nights in Sep 2023

10/10 Excellent

Jakub

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

LUKASZ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Centennial Hall (and Zoo)
We chose the hotel for its closeness to the Centennial Hall (Hala Stulecia) where we were attending an event. The hall is less than a ten-minute walk away. On our first evening we ate in the hotel restaurant (named Jungle). This closes at 9pm (many more-central Wrocław eating places close at 10pm) but they served us meals when we showed up at the restaurant just before 8.30pm. Breakfast is provided in the restaurant too, but a very convenient supermarket in the ground floor of the building can be used for simple provision. We had a superior room on the first floor with a balcony area on the first floor. The balcony shares the outside area with that of the restaurant but is screened off with planters. The room itself and the bathroom were both large. Rather strangely, there was no dedicated wardrobe area to hang clothes (just a few small shelves outside the bathroom) despite there being plenty of space. There was room to bring in the two chairs and the round table from the balcony if the weather was to cold to be outside. Wifi was provided individually by room via the television and was perfectly adequate for web browsing and Youtube. Idiosyncratically, if you leave the television on the channel which tells you the Wifi details the television will switch itseld off after a while. For an uninterrupted connection you need to tune to another channel. The channels themselves contained hardly any content in English, although Polish-subtitled ancient movies were available.
Stayed 8 nights in Aug 2022

8/10 Good

Heather

Business traveller
Disliked: Staff & service
The idea to just service rooms when asked for is a good one. Unfortunately it didn't work properly and rooms weren't serviced even after a request on a couple of occasions
Stayed 5 nights in Aug 2022

10/10 Excellent

Julius

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2022

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very like the unique room decoration and the whole zoo vibes in this property, the cleaning team does amazing job keeping the bathrooms sparkling clean! Nothing to complain after my stay at this hotel. Well done ZOO hotel!!!
Stayed 7 nights in Apr 2022

8/10 Good

Adam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice stay, good location, nice service. Thank you!
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel was ok. Noisy above my bed + light would go on everytime I would turn in my bed because of a move detector in the entrance of my room. Room was clear and location was great. Very will priced
Stayed 2 nights in Jan 2022

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
ZOO is a nice property and well located for the Zoo and Centennial Hall, also east trams into town. The room was lovely, we had a balcony which was well proportioned. All good. But there were some annoying things that let ZOO down. 1. Internet access works only when the TV is turned on which was beyond annoying. 2. Only local TV and nothing in English, not even an international news channel. 3. Despite the fact it was obvious our room was ready, they were very stringent of a 3pm check-in, we arrived at 1pm. The clerk checking us in was about to give us our room and her colleague with glasses blocked her and said we needed to wait until 15:00. 4. They have no locked room for baggage. They were kind enough to let us put out bags behind the front desk but that did leave them on display and easy access for others if the clerk was helping someone else. 5. While efficient the staff were generally not very warm and my Polish colleague had to take over as English was poor. All of these were little annoyances that could be easily solved and improve what otherwise would be a lovely stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Viktorija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !
Quiet, new perfect hotel ☺️
Stayed 1 night in Sep 2020

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Photos very deceptive
The hotel staff are very polite and friendly unfortunately the room which it shows with patio and balcony not available so room looked over busy supermarket car park and was noisy and had to keep curtains closed for privacy The hotel is quite a way from old town but with the excellent help from the reception staff I used there guide to using trams which took about 20 mins The restaurant is small and acting as the bar as well as the small bar was closed downstairs the girl working in small restaurant was very pleasant and helped translate the Thai menu in Polish please not no regular food just Thai so I just had a beer but the Thai food did look good The room you have to have tv on this receive wi fi though I could not get it to work And note there is no housekeeping staff unless you pay extra fee Overall the staff saved me really being critical of this hotel so thank you To reception ladies and the very nice lady in the cafe
Stayed 2 nights in Sep 2020

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
I booked this hotel for my parents. They were very happy from the room comfort and a hotel location with proximity to Wroclaw attractions either by driving a car or using public transport. They definitely recommend us to go and stay in this hotel.
Stayed 4 nights in Aug 2020