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Platinum Palace Boutique Hotel & SPA

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Palace Boutique Hotel & SPA

Balcony view
Exterior
Reception
Bar (on property)
Apartment (Single Use) | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Ul. Powstanców Slaskich 204, Wroclaw, Lower Silesian, 53-140
  • Lake Morskie Oko
    4 min drive
  • Wroclaw Opera
    5 min drive
  • Central Station of Wroclaw
    5 min drive
  • Wroclaw (WRO-Copernicus)
    15 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Comfort Apartment, 1 Bedroom

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Platinum Palace Boutique Hotel & SPA

Luxury Wroclaw hotel in Krzyki with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Platinum Palace Boutique Hotel & SPA offers 46 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna, a fitness centre and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
During your stay at Platinum Palace Boutique Hotel & SPA, you're just a quick walk from Southern Park. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to hydrotherapy, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Southern Park and a 4-minute drive from Old Jewish Cemetery
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Platinum Palace Boutique Hotel & SPA offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A fitness centre, a terrace, and an arcade/games room are also featured at the luxury Platinum Palace Boutique Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Platinum Palace Boutique Hotel & SPA has a restaurant on site.
24-hour room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 80 for adults and PLN 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 409 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open select days
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PLN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 100 per person (one-way)
  • Self-parking fee: PLN 80 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Platinum Palace Boutique Hotel & SPA offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Platinum Palace
Platinum Palace Hotel
Platinum Palace Hotel Wroclaw
Platinum Palace Wroclaw
Platinum Palace

Platinum Palace Boutique Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 259 reviews" "
Rating 8 - Good. 77 out of 259 reviews" "
Rating 6 - Okay. 29 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 6 out of 259 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent rooms and helpful friendly staff
Stayed 7 nights in May 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pleasure stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, good facilities. We had a lovely dinner with amazing scallops.
Stayed 1 night in Dec 2023

8/10 Good

Jan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good
Stayed 1 night in Jan 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great stay
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cons: 1. Bringing a tiny dog cost us 100PLN/night, rather hefty. 2. The messages we received were disastrous. The masseuse had no strength when pressing. At the end of the session, instead of gently waking the guest up, she almost yelled. This is experience from both me and my partner. A waste of money. 3. On the room key holder, it's stated (in Polish only) 10% discount is offered for massages and hotel restaurant from Sunday to Thursday. At check out, I was billed full amount. After asking, the receptionist changed the bill to include the discount. Kind of feel like they're trying to fool you. 4. There's only one bottle in the shower for shampoo+shower gel combination. Pros: 1. Parking on site was cheap, 40PLN for a day. And there're plenty of free street parking close by. 2. Facilities were very fresh and tastefully designed. 3. Food from the hotel restaurant is fantastically delicious and good looking, at good prices. 4. The spa facilities were well maintained and has all we needed, a steam sauna, a dry sauna and a bubble pool. Not too many guests were using them when we were there.
Stayed 1 night in Jul 2022

6/10 Okay

GURSHARON

Business traveller
Liked: Cleanliness, property conditions & facilities
Mediocrity for a 5 Star Hotel.
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very good hotel, very well priced.
Stayed 1 night in Dec 2021

8/10 Good

AgiK, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and an absolutely delightful concierge man. great location as well. The only comment I have is that rather than one large duvet in my king's size bed I had two single duvets. The room service finished at 9pm, possibly because there was a wedding going on. However, they were very flexible and still served me a glass of wine. I loved my room with a terrace and a massive bathroom. The room was enormous. It felt like an upgrade from more typical 5* city hotels.
Stayed 1 night in Sep 2020

10/10 Excellent

rene g valencia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very clean and safe
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing style of hotel! Pictures are true.
Stayed 1 night in Aug 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, property conditions & facilities, room comfort
Felt like a princess at the palace
Most amazing apartment lovely decorated and comfortable with sofas, nice cozy bed and beautiful marble bathroom. We also tried the standard room and it was beautiful and clean as well. Nice spa and Wellness area that we did not try though. We tried the room service for breakfast and it was good. Beautiful place for dining and I guess the food will be lovely.
Stayed 1 night in Aug 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not central location.
Overall a good hotel. More of a 4 star than a 5 star in my opinion, however overall very good. Location from Wroclaw centre is not the greatest. If you are looking for a city centre hotel, this is not the hotel for you.
Stayed 2 nights in May 2019

2/10 Terrible

Dagmara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare
It was an absolute waste of money and huge disappointment. There was only one person working doing reception, housekeeping and spa. Apparently because it’s Easter but hotel invites guests to stay there for Easter... they charge for toothbrush and don’t offer toothpaste. Very poor quality. Service is awful. Would never stay there again. Don’t waste money pay a little more and stay in amazing Monopol hotel.
Stayed 1 night in Apr 2019

4/10 Poor

Adil

Liked: Cleanliness, room comfort
Disliked: Staff & service
I wouldn’t qualify it as 5* Make you pay for coffee after the first day
Stayed 3 nights in Mar 2019