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"Kitchen was very good, but we never had our dinner in the nice dinner room but in the breakfast room, disappointment. Bedroom , nice view but we could ... " More
4 Dec 2018 by Platinum Palace
Dear Guest, Thank you very much for sharing your opinion about your stay at the Platinum Palace Hotel. Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. We hope to welcome You again. The Platinum Palace Team
5 Apr 2018 by Front Office Manager
Dear Suzanne, Thank you for taking time and reviewing Platinum Palace through Expedia. All the comments are very helpful and we will take all of them to consideration. Thank you very much. Looking forward to your coming soon. Warm regards from Wrocław.
Platinum Palace Boutique Hotel & SPA offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A fitness centre, a terrace, and an arcade/games room are also featured at the luxury Platinum Palace Boutique Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Wroclaw hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Platinum Palace Boutique Hotel & SPA offers 46 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Platinum Palace Boutique Hotel & SPA has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include Access to hot tub, a sauna, a fitness centre and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Platinum Palace Boutique Hotel & SPA offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
