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Sheraton Grand Wuhan Hankou Hotel

5.0 star property

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Photo gallery for Sheraton Grand Wuhan Hankou Hotel

Exterior
Indoor pool
Exterior
Down duvets, pillow-top beds, minibar, in-room safe
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
N.80, Fanhu Road, Oceanwide City Square, Wuhan CBD, Wuhan, Hubei, 430000
  • Wuhan Garden Expo Park
    ‪4 min drive‬
  • Wuhan International Country Club
    ‪4 min drive‬
  • Wuhan Museum
    ‪6 min drive‬
  • Wuhan (WUH-Tianhe Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Down duvets, pillow-top beds, minibar, in-room safe

Presidential Suite, 1 Double Bed

  • 400 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | 46-inch flat-screen TV with satellite channels, TV, fireplace

Club Suite, 1 King Bed

  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Wuhan Marriott Hotel Hankou

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (27)
The price is €79
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Wuhan Marriott Hotel Hankou

About this property

Sheraton Grand Wuhan Hankou Hotel

Luxury Wuhan hotel in Jiang Han with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an indoor pool. Self parking is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Grand Wuhan Hankou Hotel offers 500 air-conditioned accommodations with private pools and private plunge pools. Pillowtop beds feature down duvets. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

46-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include fireplaces and iPod docking stations. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
The on-site spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath.
During your stay at Sheraton Grand Wuhan Hankou Hotel, you'll be within walking distance of Wuhan Museum. Enjoy features like free self-parking, plus 2 restaurants and a full-service spa.
  • Free self-parking
  • Enjoy international cuisine while dining at Feast
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 6 minutes by car from Wuhan Museum and 8 minutes from Zhongshan Park
Sheraton Grand Wuhan Hankou Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

There's an onsite business centre. Event space at this hotel measures 23584 square feet (2191 square metres) and includes a conference centre. A terrace, a complimentary children's club, and a vending machine are also featured at the luxury Sheraton Grand Wuhan Hankou Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Wuhan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Feast – This restaurant specialises in international cuisine.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 100 to 100 for adults and CNY 50 to 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Feast
  • Yue

Things to do

  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (23,584 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Public indoor bath (no minerals)
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels
  • IPod dock
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 100 to 100 for adults and CNY 50 to 100 for children
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Wuhan Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan

Sheraton Grand Wuhan Hankou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 140 reviews
Rating 8 - Good. 32 out of 140 reviews
Rating 6 - Okay. 5 out of 140 reviews
Rating 4 - Poor. 6 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

pierre, Bern

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and quiet. The staff were excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chonghua, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Stayed 2 nights in Jun 2024

10/10 Excellent

Zhixin

Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander, Cedar Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great part of town. All my encounters with staff were great. Highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL TO STAY , MOST STAFF ARE VERY NICE.
Stayed 5 nights in May 2024

8/10 Good

Chin kiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulmucib

Stayed 1 night in Mar 2024

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yijin

Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Stayed 2 nights in Dec 2023

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Libia

Stayed 7 nights in Jul 2023

4/10 Poor

JIE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
Stayed 2 nights in Feb 2022

10/10 Excellent

Chungche

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Fatlulu, CT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, comfy bed, clean room, and good breakfast.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
Stayed 2 nights in Dec 2019

8/10 Good

Anna, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice
Stayed 1 night in Oct 2019