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Hotel Casa Real del Café

3.5 star property
VIP Access

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Photo gallery for Hotel Casa Real del Café

Junior Studio Suite | Individually decorated, individually furnished, desk, iron/ironing board
Junior Studio Suite | Terrace/patio
Interior
Interior
Junior Suite, Multiple Beds | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Zamora 58, Col. Centro, Coatepec, VER, 91500
  • Cerro de Culebra
    ‪3 min walk‬
  • Parque Miguel Hidalgo
    ‪3 min walk‬
  • Cascada Bola de Oro
    ‪3 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds | Individually decorated, individually furnished, desk, iron/ironing board

Basic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Robusta Loft)

Junior Suite (Robusta Loft) | Individually decorated, individually furnished, desk, iron/ironing board

Junior Suite (Robusta Loft)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Individually decorated, individually furnished, desk, iron/ironing board

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Double Beds (Típica Loft)

Junior Studio Suite, 2 Double Beds (Típica Loft) | Individually decorated, individually furnished, desk, iron/ironing board

Junior Studio Suite, 2 Double Beds (Típica Loft)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Bathtub (Caturra Master Suite)

Suite, Bathtub (Caturra Master Suite) | Individually decorated, individually furnished, desk, iron/ironing board

Suite, Bathtub (Caturra Master Suite)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Individually decorated, individually furnished, desk, iron/ironing board

Junior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Queen Beds (Típica Loft)

Junior Studio Suite, 2 Queen Beds (Típica Loft) | Individually decorated, individually furnished, desk, iron/ironing board

Junior Studio Suite, 2 Queen Beds (Típica Loft)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Individually decorated, individually furnished, desk, iron/ironing board

Junior Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Junior Studio Suite, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Meson del Alferez Coatepec

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (239)
The price is €93
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Meson del Alferez Coatepec

About this property

Hotel Casa Real del Café

Colonial inn with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free inn has a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Casa Real del Café offers 17 accommodations with complimentary bottles of water and an iron/ironing board. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Casa Real del Café, you're just a quick walk from Cerro de Culebra. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at El Antiguo Beneficio
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Steps from Cerro de Culebra and Parque Miguel Hidalgo
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at the boutique Hotel Casa Real del Café. Free self parking is available.

This 3.5-star Coatepec inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
El Antiguo Beneficio – This restaurant specialises in Regional cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 250 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Antiguo Beneficio

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Casa Real Café Coatepec
Hotel Casa Real Café
Casa Real Café Coatepec
Casa Real Café
Hotel Casa Real del Café Inn
Hotel Casa Real del Café Coatepec
Hotel Casa Real del Café Inn Coatepec

Hotel Casa Real del Café Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 298 reviews
Rating 8 - Good. 81 out of 298 reviews
Rating 6 - Okay. 28 out of 298 reviews
Rating 4 - Poor. 14 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ada Laura Luna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho quedarme ahí, lo volveré a escoger si regreso a Coatepec. Muy linda la atención de todo el personal, sobre todo en el desayuno. Muy rico, por cierto.
Stayed 3 nights in Nov 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Se escuchan ruidos al lado, como si estuvieran trabajando en una construcción durante la noche
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good!!!
Stayed 1 night in Oct 2024

6/10 Okay

Juan Guillermo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The attitude of the lady manager of the 2nd shift was not so good. She doesn´t understand the meaning of try ALWAYS to please the guests as much as you can and make them feel comfortable. Especially if they buy 12 nights in a hotel, especially if they are older adults and especially if they want or ask for things that do not affect the hotel. It is incredible to keep discusing with this lady at 9 PM if I can get 2 empty glasses per room (That is 8 rooms) answering that if each one of the 4 major adults has to go to the front desk to request for their 2 emty glasses because the rules of the hotel is not to put glasses in the room. Never had the possibility to use the empty (not in use) dining room because those are the rules. RIDICULOUS. I love the hotel and the breakfast but I will not recomend this hotel to my friends. Water temperature in the shower is impossible to get unless you know the code to get it.
Stayed 3 nights in Oct 2024

6/10 Okay

Alexandre

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Stayed 2 nights in Jun 2024

10/10 Excellent

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy grato hotel y excelente el personal
Todo excelente salvo la falta de aire acondicionado, es raro tener tanto calor en Coatepec pero creo que si lo tienen que considerar…
Stayed 1 night in May 2024

10/10 Excellent

yannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 2 nights in May 2024

4/10 Poor

Jose

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room had a stuffy smell. The bed felt as if it was made of stone. You could hear all the noise from the other rooms. We asked to change rooms when we first arrived due to the stuffy smell and they would not accommodate due being in the room for 20 minutes.
Stayed 1 night in Apr 2024

10/10 Excellent

DAVID S

Stayed 1 night in Mar 2024

10/10 Excellent

DAVID S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained house of yore, it will make you feel as if you've travelled back in time
Stayed 1 night in Apr 2024

10/10 Excellent

YOLANDA

Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Apr 2024

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect. I’m totally happy to this point. It’s a little walk from the center, but helps to keep it quiet. Great room, strong and stable internet. Large bathroom, strong shower, hot water. Don’t know about breakfast yet as just arrived this afternoon. Staff is great!
Stayed 1 night in Mar 2024

6/10 Okay

Eric, Alvaro Obregon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel, clean and quiet. The breakfast from the menu was good and affordable. Only problem was we didn't feel welcome when we arrived. We showed up a couple of hours before the time of check-in and I asked politely if there was a place where I could have a Zoom meeting. The guy at the front desk was not nice (although not rude either) and told me I could use the comedor area. WiFi connection was terrible and in the end I had to give up on the meeting. In addition, they didn't offer to take care of our luggage while the room was ready, neither they offer to help with our luggage once the room was ready.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me pareció un bonito y agradable hotel, muy buena ubicación
Stayed 1 night in Feb 2024

8/10 Good

Darla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely little hotel in a beautiful town. If you like coffee you will love it around here. Coffee shops everywhere open early and late with excellent pastries. A light breakfast was included with excellent coffee and other breakfast items were available for sale. Helpful desk personnel helped us out with a tour which was wonderful. The updated bathrooms were a pleasant surprise. Whomever installed the shower knew what they were doing. And lots of hot water and water pressure. We loved the area and the surrounding towns as well. We would definitely recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MARCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a magical place
Wonderful location in this very special town. The hotel is 4-5 blocks from the town center and the rooms are set back from the street. The rooms face the central courtyard/dining area, so there is some sound from the other rooms echoing but in all my stay was fantastic and they provided covered, secure parking for my motorcycle across the street
Stayed 1 night in Nov 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , spacy parking lot with roof, clean room ,hot water for shower, fast internet. Just have to wait until around 3 PM for check in not that very convenient.
Stayed 1 night in Nov 2023

8/10 Good

CHRISTIAN IVAN

Stayed 2 nights in Sep 2023

10/10 Excellent

Lucia

Stayed 1 night in Sep 2023