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Hotel Imperial

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Imperial

Breakfast, lunch and dinner served
Reception
TV
Twin Room | Iron/ironing board, free WiFi, bed sheets
Coffee shop

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060
  • Los Berros Park
    7 min walk
  • Taqueria "El Rey del Taco
    2 min walk
  • Xalapa Station
    15 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    25 min drive

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Iron/ironing board, free WiFi, bed sheets

Basic Single Room

  • Sleeps 1
  • 1 Large Single Bed

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Room

Hotel Majova Inn Xalapa

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (167)
The price is €35
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Hotel Majova Inn Xalapa

About this property

Hotel Imperial

Hotel in Xalapa with free breakfast and restaurant
A restaurant, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, tour/ticket assistance and wedding services are on-site.
Hotel Imperial offers 34 air-conditioned accommodations with an iron/ironing board and free toiletries. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Xalapa hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Hotel Imperial, you're just a quick walk from Xalapa Gallery of Contemporary Art. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Within a 10-minute walk of Xalapa Gallery of Contemporary Art and San Jose Church
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Imperial.

This 3-star Xalapa hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM.
Palatino – This family restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Palatino

Things to do

  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 249 per pet, per day, plus a deposit of MXN 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Imperial.

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Hotel Imperial Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 5 out of 33 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

AP Super traveler

Disliked: Cleanliness, staff & service, room comfort
Not a nice hotel
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away

4/10 Poor

AP Super traveler

Disliked: Cleanliness, staff & service, room comfort
nOT NICE
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING

4/10 Poor

AP Super traveler

Disliked: Cleanliness, room comfort
Very low value hotel
This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape

2/10 Terrible

Alex

Disliked: Staff & service, property conditions & facilities, room comfort
Stay at Hotel Imperial IF
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.

2/10 Terrible

Hitzel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIA I, CANCUN

Liked: Cleanliness, amenities, property conditions & facilities
Acogedora, excelente ubicación
Stayed 1 night in Mar 2024

6/10 Okay

Raúl Agustín

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Stayed 1 night in Dec 2023

8/10 Good

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Jose Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin estacionamiento :(
El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Stayed 1 night in Dec 2022

2/10 Terrible

Demi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Terrible

Eduardo Sebastián

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Good

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio

4/10 Poor

Jesus

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Fredy Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Stayed 1 night in Aug 2022

10/10 Excellent

Edson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Gerardo

Stayed 1 night in Dec 2021

10/10 Excellent

ORQUIDEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Stayed 2 nights in Apr 2019

6/10 Okay

JORGE, mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
regular
regular

6/10 Okay

JORGE, Ciudad de mexico

Liked: Cleanliness, staff & service, room comfort
Buen servicio
Bien en general, la television se ve en blanco y negro

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bien ubicado

6/10 Okay

erick, coatzacoalcos

Liked: Cleanliness, staff & service
hotel practico por su ubicacion
Un hotel con personal muy amable y atento sin embargo las instalaciones no concuerdan con su costo! son algo sencillas!

10/10 Excellent

Alexander, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
muy buen hotel y centrico

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel nice cerca del centro
estancia agradable, personal atento. bonita decoracion