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Pan Pacific Xiamen

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific Xiamen

Exterior
Two Bedroom Serviced Suite | Living area | Flat-screen TV
Restaurant
Outdoor pool, pool umbrellas, pool loungers
Two Bedroom Serviced Suite | Living area | Flat-screen TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
19 Hubin Bei Road, Xiamen, Fujian, 361012
  • Xiamen International Cruise Center
    13 min walk
  • Xiamen-Gulangyu Island Terminal
    4 min drive
  • Zhongshan Park
    4 min drive
  • Xiamen (XMN-Xiamen Intl.)
    12 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Serviced Suite

One Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Serviced Suite

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Serviced Suite

Two Bedroom Serviced Suite | Premium bedding, minibar, in-room safe, desk

Two Bedroom Serviced Suite

  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Pacific Club, Club Room, 2 Single Beds

Pacific Club, Club Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 2 Single Beds

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pacific Club, Club Room, 1 Double Bed

Pacific Club, Club Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Pacific Club, Club Room, 1 Double Bed

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Marco Polo Xiamen

Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (389)
The price is €71
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Marco Polo Xiamen

About this property

Pan Pacific Xiamen

Luxury Xiamen hotel in Siming District with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Pan Pacific Xiamen offers 354 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include facials and body treatments.
During your stay at Pan Pacific Xiamen, you're just a quick walk from Haiwan Park. Features include free WiFi in public areas, free self-parking and a free cruise terminal shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, massages or body treatments at St. Gregory
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Xiamen-Gulangyu Island Terminal and 5 minutes from Xianyue Park
  • Free cruise terminal shuttle service
Pan Pacific Xiamen offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the luxury Pan Pacific Xiamen. Self parking is free.

Smoking is allowed in designated areas at this 5-star Xiamen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Pan Pacific Xiamen has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 304 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 for adults and from CNY 60 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Pan Pacific Xiamen offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Xiamen
Pan Pacific Xiamen
Xiamen Pan Pacific
Pan Pacific Xiamen Hotel Xiamen
Sofitel Xiamen
Pan Pacific Xiamen Hotel
Xiamen Pan Pacific
Xiamen Sofitel
Pan Pacific Xiamen Hotel
Pan Pacific Xiamen Xiamen
Pan Pacific Xiamen Hotel Xiamen

Pan Pacific Xiamen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 470 reviews" "
Rating 8 - Good. 209 out of 470 reviews" "
Rating 6 - Okay. 51 out of 470 reviews" "
Rating 4 - Poor. 8 out of 470 reviews" "
Rating 2 - Terrible. 1 out of 470 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Staff & service, property conditions & facilities
The people are very nice. Great service. They need to open breakfast in the club area again.
Stayed 2 nights in May 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying at this hotel...
Stayed 1 night in Mar 2024

6/10 Okay

Min huei lucille

Travelled with group
Stayed 3 nights in Jan 2024

10/10 Excellent

Fang

Stayed 2 nights in Nov 2023

8/10 Good

ANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, last time I stayed the subway was under construction, it’s now only 2 minutes away. Many good eateries in the walking distance, all staff willing to help and always wear a smile. Breakfast is very Chinese and quality just par, nice gym and pool, our 3 nites’ stay was pleasant and very enjoyable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Abhishek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff.
Stayed 6 nights in Oct 2023

8/10 Good

Tu Le

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Hossein

Stayed 8 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 2 nights in May 2023

8/10 Good

LI CHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel is good in overall but the condition is a bit outdated
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in downtown area, right beside the Huwei park and is within walking distances to many other touristic areas. All the staff are friendly and accommodating.
Stayed 1 night in Dec 2019

8/10 Good

MR, Vancouver, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Clean room, Room lighting little poor. Reception staff polite but slow and business centre hours are not suitable for business travellers .
Stayed 3 nights in Dec 2019

8/10 Good

Somm, SG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room. Added some money to get a room on higher floor and sea facing. Breakfast spread was great. Buffet dinner wasn’t fantastic. Very helpful bellboy providing useful informations. House keeping staff were friendly, fast and efficient. Location of hotel is somewhat remote but a stone throw to the jetty for boat ride to Gulanyu island.
Stayed 8 nights in Dec 2019

10/10 Excellent

PP, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the subway construction, I find the hotel clean and quiet. The staff are very helpful, especially the concierge, the bell boys and the staff at breakfast. Arno and the bellboy who has very small build (sorry I missed his name) are very helpful. When we told Arno that we want to take a bus to Nanputou, he explained the direction and ensured us have small changes. He actually went to get us CNY5 in small changes without asking if we can change the note. Fortunately, we had the bank note of CNY5 and gave it to him in return. I actually spent 1 night at Millennium and changed it to Pan Pacific for another 3 nights. I made the right decision.
Stayed 3 nights in Dec 2019

8/10 Good

Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con is good can adjust hot and cool temperatures
Stayed 6 nights in Nov 2019

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Helpful staff. Dusty & noisy due to subway construction work right in front. Some furniture need to be replaced.
Stayed 6 nights in Nov 2019

10/10 Excellent

Al, Oahu Hawaii

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is bit dated, but everything works great. The service was excellent, from the bellhop, reception, lounge staff and the house keeping, everyone was friendly and courteous. There is a subway construction in front of the hotel and we didn’t hear any noises during our three nights stay; great sound proofing. We really enjoyed our stay and compliment to the management for having such well trained and wonderful staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding in everyway. Helpful staff especially Angus, concierge Harry and Jessy in the Pan Pacific Club. Breakfast caters for all tastes and the fruit bread, pastries and poached egga were fantastic. Room service and cleaning also perfect and the room was amazing with the shower and bath window to room and piped tv sounds. Walking to the lakes is a few mins walk or run as we did or up into the gardens behind the hotel from just beyond the foot bridge for a serene peaceful dander. First time in China but I love Xiamen and would stay here again if i come back.
Stayed 12 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019