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JW Marriott Hotel Xi'an

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Xi'an

Reception
Down duvets, minibar, in-room safe, individually decorated
Exterior
Indoor pool
Exterior detail

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
No.168 Feng Cheng 8th Road, Xi'an, Shaanxi, 710018
  • Xi'an City Walls
    9 min drive
  • Great Mosque of Xi'an
    12 min drive
  • Xi'an Bell Tower and Drum Tower
    12 min drive
  • Xi'an (XIY-Xianyang Intl.)
    28 min drive

Room options

View all photos for Executive Room, 1 Double Bed, City View

Down duvets, minibar, in-room safe, individually decorated

Executive Room, 1 Double Bed, City View

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 King Bed, View

Panoramic Room, 1 King Bed, View | Down duvets, minibar, in-room safe, individually decorated

Panoramic Room, 1 King Bed, View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Down duvets, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Non Smoking, City View

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

JW Marriott Hotel Xi'an

Luxury hotel connected to the convention centre in Xi'an with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and massage/treatment rooms. Housekeeping is available on request.
JW Marriott Hotel Xi'an offers 333 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Xi'an hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
With your stay at JW Marriott Hotel Xi'an, you'll be connected to the convention centre and close to Xi'an Public Library. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body scrubs or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Great Mosque of Xi'an and 12 minutes from Xi'an Bell Tower and Drum Tower
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. JW Marriott Hotel Xi'an offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. The luxury JW Marriott Hotel Xi'an also features a garden, concierge services, and dry cleaning/laundry services. A complete renovation of JW Marriott Hotel Xi'an was completed in April 2023.

This 5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
JW Marriott Hotel Xi'an has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 per person
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 11 2024 to November 15 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Xi'an

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Jw Marriott Hotel Xi'An Hotel
Jw Marriott Hotel Xi'An Xi'an
Jw Marriott Hotel Xi'An Hotel Xi'an

JW Marriott Hotel Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
Stayed 4 nights in Jul 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around
Stayed 2 nights in Jun 2024

10/10 Excellent

Fuxing, Bothell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly staff. Nothing to complain.
Stayed 4 nights in Jun 2024

8/10 Good

Tsz Lun

Stayed 3 nights in Apr 2024

10/10 Excellent

Ma Kar

Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city. The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples: 1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost. 2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard. 3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner. I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
Stayed 6 nights in Dec 2023

10/10 Excellent

Wai Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and dinner. Many options, beautiful presentation and great service. My room was amazing. The spa was very good as well. I had a massage and facial and the staff was very attentive and professional Overall, excellent staff at this hotel. Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet. I picked this hotel because it is located 10 minutes away from the high speed train station.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

KEE HYUCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 4 nights in Apr 2024

10/10 Excellent

HONGJUAN

Stayed 4 nights in Mar 2024

10/10 Excellent

Heemyeong, singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 직원들이 모두 친절해서 좋았습니다.
Stayed 2 nights in Mar 2024

10/10 Excellent

YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

seong jin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적인 시설 컨디션과 서비스가 매우 만족스러웠습니다. 특히 컨시어지에 요청한 택배서비스와 조식이 훌륭했습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

SATOSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, new hotel with great service. Would like to stay again in the future.
Stayed 4 nights in Nov 2023