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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Reception
Front of property
Superior Room, 2 Single Beds | Down duvets, minibar, in-room safe, blackout curtains
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪5 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪9 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down duvets, minibar, in-room safe, blackout curtains

Room, 1 King Bed (Privilege)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Xi'an The Bell Tower

Family-friendly hotel with health club and 24-hour front desk
A health club, a bar/lounge and a complimentary children's club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Novotel Xi'an The Bell Tower, you're just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Xi'an City Walls and Yisu Grand Theater
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A health club, a complimentary children's club, and concierge services are also featured at the family-friendly Novotel Xi'an The Bell Tower. Free self parking is available.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Xi'an The Bell Tower

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miao Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean and comfy hotel.

Located at the heart of Xi’an, walkable to the Bell Tower and subway (just few mins). Hotel is very clean, staffs are very helpful and friendly. Room is huge and very comfy. Love the heated toilet seat during winter and the automatic bidet. Enjoyed my stay very much! Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Good location for Bell Tower, Great Mosque, and lots of places to eat. Would definitely recommend. Only downside was rooms being quite hot with the heating.
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HWEE

Stayed 5 nights in Oct 2024

10/10 Excellent

HARRY, Templestowe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 NIGHTS HERE, HELPFUL RECEPTION, CLEAN COMFORTABLE ROOM, PLENTY OF CHOICE FOR BREAKFAST DESPITE FULL CAPACITIES, METRO ENTRANCE AND BUS TO TERRA COTTA ON FRONT DOOR. PLENTY OF TAXI, CONCIERGE ON GROUD FLOOR, LOTS OF EATING PLACE, STONE THROW TO BELL AND DRUM TOWER. WILL STAY AGAIN
Stayed 4 nights in Nov 2024

10/10 Excellent

Chiaw Ling

Travelled with family
Liked: Amenities
The staffs are awesome. We stayed six nights and were very well taken care of. Nothing is too troublesome for them. The concierge Xiao Wei is fantastic. Rarely see such great customer service in hotels in western country, even the five stars hotels where we tip them so much. People here serve like it is their pleasure and duty. Room was bright and modern, super clean. A touch too warm for us, visiting from cold Canada but they promptly sent us a fan when we complained. Location is superb just beside H exit of Bell Tower metro station. Lots of restaurants, shopping and easy transit. I can not recommend this place highly enough! It also make me think China has a great future if all the people are like the staffs in this hot.
Stayed 1 night in Nov 2024

10/10 Excellent

John, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room amenities. Bed was comfortable as well as auto opening drapes. Shower and toilet were modern and a nice comfort away from home.
Stayed 4 nights in Oct 2024

10/10 Excellent

Low

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inflexible but overall goof

The hotel was nice but the free breakfast is a chaos. No hot water at breakfast and choices limited. Tables were unclean. I need to use the toilet and asked my 80 year old mom to go in for her breakfast. They did not allow her to go as they wanted all to be parent. My mom has walking difficulties and they just made her stand outside the restaurant to wait for me to come.
Stayed 2 nights in Oct 2024

8/10 Good

Shui Ying

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

8/10 Good

Loke Koon David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even hotel not so close to the road ; sometimes hear Driver horning and some disruption during sleep
Stayed 6 nights in Oct 2024

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, staff and facilities

We celebrated our 3 year anniversary at the hotel and they were kind enough to decorate the room for us. The facilities at the hotel are great; adequate gym, good breakfast, laundry facilities and friendly, helpful staff. The hotel is very central close to the tourist attractions Bell Tower, Muslim Quarter and Drum Tower. Also many many restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs improvement

generally very good except breakfast, not much variety and hot plates were luke warm which was really disappointed.
Stayed 6 nights in Oct 2023

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for 6 days

Amazing!
Stayed 6 nights in Jun 2023

10/10 Excellent

Yvonne

Stayed 3 nights in Aug 2022

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

WAI WAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible location, the only point to note is pick a room with window facing the street, not one face to face with opposite room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but noisy

It’s a modern hotel in really good condition (2024), it was really clean and the location is excellent. The only downside was the noise, partially from outside during weekend but also from the toilet which flushed louder than an airplane toilet.
Stayed 4 nights in Sep 2024

6/10 Okay

Hiroaki

Business traveller
Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Chin Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Hanil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Jun 2023

8/10 Good

HaoHsin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021