Sheraton Grand Xishuangbanna Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Meeting facility
View from property
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Tropical Flower and Plants Garden
    â€Ș9 min drive‬
  • Mandai Buddhist Temple
    â€Ș10 min drive‬
  • Peacock Lake Park
    â€Ș10 min drive‬
  • Jinghong (JHG-Xishuangbanna)
    â€Ș13 min drive‬

Room options

Family Room, Family room, 1 King, Garden view

  • 106 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

  • 167 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Single Beds, Smoking, Garden View (Balcony)

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Smoking, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Smoking, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Grand Xishuangbanna Hotel

Luxury hotel with 3 restaurants and free valet parking
This smoke-free hotel features 3 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can experience the thrill of a safari, and enjoy recreation facilities including hot springs, an outdoor tennis court and a health club. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 4 hot springs open between 8:30 AM and 10:00 PM.
During your stay at Sheraton Grand Xishuangbanna Hotel, you'll be close to Mandai Buddhist Temple. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine while dining at Yue
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes hot springs, an outdoor tennis court and a gym
  • 10 minutes by car from Mandai Buddhist Temple and 11 minutes from Manting Park
  • Airport shuttle service available for a fee
Sheraton Grand Xishuangbanna Hotel offers its guests hot springs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 26673 square feet (2478 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xishuangbanna Dai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Red Basil – This poolside restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour gym
  • 4 hot springs
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Game viewing
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • Free cot
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 26,673 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 hot springs
  • Hot springs open from 8:30 AM - 10:00 PM
  • Hot springs water temperature - 38 ÂșC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (50 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults and CNY 69 to 138 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and midnight
  • Rollaway bed fee: CNY 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Grand Xishuangbanna Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 8:30 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Memorable Experience
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Stayed 2 nights in Oct 2021

8/10 Good

PAUL

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
怩怙
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Stayed 3 nights in Oct 2021

8/10 Good

eizo

Liked: Staff & service
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Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
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æ—©é€çœŸçš„æ˜Żć€Șäž€èˆŹäș† 揯鱂ćș”èŻ„æ˜Żć‰äž€ć€©çš„ 郜æČĄæœ‰ćŠ çƒ­ ćŁæ„Ÿäžé…„è„† 果汁äčŸäžæ˜ŻéČœæŠšæžœæ± éƒœæ˜Żç“¶èŁ…é„źæ–™ èż˜æœ‰housekeepingæœćŠĄäčŸć€Ș随意äș†ïŒŒæ‰“æ‰«ćźŒéƒœäžæ›Žæ–°æŽ—ć‘æ°ŽæČæ”ŽéœČ
Stayed 2 nights in Mar 2021

8/10 Good

sihjie

Stayed 4 nights in Oct 2020

10/10 Excellent

Keto

Liked: Cleanliness, staff & service, property conditions & facilities
ă‚łăƒŸăƒ„ăƒ‹ă‚±ăƒŒă‚·ăƒ§ăƒłă«ă€ă„ăŠïŒšă‚čă‚żăƒƒăƒ•ăźă†ăĄă€äž€éƒšă—ă‹è‹±èȘžă‚’è§Łă•ăȘいため、ćŸșæœŹçš„ă«ăŻçż»èšłă‚ąăƒ—ăƒȘă‚’é€šă˜ăŠăźă‚łăƒŸăƒ„ăƒ‹ă‚±ăƒŒă‚·ăƒ§ăƒłă«ăȘă‚ŠăŸă™ă€‚äž€ćżœă‚·ă‚§ăƒ©ăƒˆăƒłăƒ›ăƒ†ăƒ«ăźäž€ć“ĄăȘăźă§ă™ă‹ă‚‰ă€ă‚‚ă†ć°‘ă—è‹±èȘžă‚’è©±ă›ă‚‹äșșă‚’ćą—ă‚„ă—ăŠăă‚ŒăŸă‚‰ă€ăšæ€ă„ăŸă™ă€‚ ă‚ąă‚Żă‚»ă‚čç©șæžŻă«èż‘ăă€ćž‚èĄ—ă‹ă‚‰ăŻé ă„ăŸă‚ă€ćž‚èĄ—ćœ°ăšăźç§»ć‹•ăŒé›Łă—ă„ă§ă™ă€‚ăƒ›ăƒ†ăƒ«ă«é Œă‚€ăšç‰‡é“60ć…ƒă§é€èżŽă—ăŠăă‚ŒăŸă™ă€‚ă‚żă‚Żă‚·ăƒŒă‚‚ćŒæ§˜ăźć€€æź”ă§ă™ă€‚ æ–œèš­ïŒšăƒ›ăƒ†ăƒ«ć†…ă«ăŻæž©æł‰(ăŠăă‚‰ăçĄ«é»„æł‰)がæč§ă„ăŠăŠă‚Šă€è€‡æ•°ăźéœČć€©éąšć‘‚ăŒæ•Žć‚™ă•ă‚ŒăŠă„ă‚‹ă»ă‹ă€ć±‹ć†…ă€ć±‹ć€–ăƒ—ăƒŒăƒ«ă»ă‹ăźć„çšźæ–œèš­ă‚‚ćșƒăă€ă—ăŁă‹ă‚Šăšæ•Žć‚™ă•ă‚ŒăŠă„ăŸă™ă€‚ăŸăŸă€ç‰čç”Łăźăƒ—ăƒŒă‚ąăƒ«èŒ¶ă‚’ćŁČるćș—もあり、ćș—ć“Ąă•ă‚“ăŒæ·čれăȘがらèȘŹæ˜Žă—ăŠăă‚ŒăŸă™ă€‚ æœéŁŸïŒšăƒ“ăƒ„ăƒƒăƒ•ă‚§ăŻäž­èŻă€æŽ‹éŁŸăźäžĄæ–čăŒæ„œă—ă‚ă‚‹ć†…ćźčずăȘっどおり、繼類もかăȘă‚Šè±ŠćŻŒă§ă™ăźă§ă€ç”¶ćŻŸă«æœéŁŸèŸŒăżăźăƒ—ăƒ©ăƒłă«ă™ăčきです。 ăƒ›ăƒ†ăƒ«ć†…ă§ă‚†ăŁăă‚ŠăšéŽă”ă™ă«ăŻă€ă‚łă‚čăƒˆăƒ‘ăƒ•ă‚©ăƒŒăƒžăƒłă‚čæŠœçŸ€ă§ăŻăȘいでしょうか。
Stayed 1 night in Mar 2019

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

YE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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版çșłæœ€ć„œçš„ć››æ˜Ÿé…’ćș—ïŒŒçŹŠćˆæˆ‘ä»Źçš„æœŸæœ›ïŒŒäž‹æŹĄćŽ»èż˜äŒšć…„äœă€‚
Stayed 2 nights in Jul 2017