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Soul Spring Sanctuary

3.5 star property

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Photo gallery for Soul Spring Sanctuary

2 outdoor pools
Family Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Premium Room, 1 King Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board
Massages
Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Pool
  • Pet-friendly

Explore the area

Map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790
  • WTC-Morelos Convention Center
    ‪12 min walk‬
  • Ex Hacienda de Ixtoluca
    ‪3 min drive‬
  • Hacienda de Chiconcuac
    ‪10 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, Non Smoking, Overwater

Junior Room, 1 King Bed, Non Smoking, Overwater | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed, Non Smoking, Overwater

  • 66 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
8 Mar - 9 Mar
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About this property

Soul Spring Sanctuary

Hotel with 2 outdoor swimming pools, near WTC-Morelos Convention Center
2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and spa services. Change of towels is available on request
Soul Spring Sanctuary offers 9 accommodations with a safe and an iron/ironing board. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Soul Spring Sanctuary, you'll be within walking distance of WTC-Morelos Convention Center. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Just a 1-minute drive from WTC-Morelos Convention Center and 7 minutes from Quinta Puerta de Agua
  • Cats and dogs welcome for a fee
Soul Spring Sanctuary offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Soul Spring Sanctuary also features spa services and a garden. Free self parking is available.

This 3.5-star Xochitepec hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:30 AM to 1:00 PM.
Soul Spring Sanctuary has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 350 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults and MXN 200 to 500 for children
  • Pet fee: MXN 100 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Soul Spring Sanctuary Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

10/10 Excellent

Germán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio instalaciones y limpieza !!! Regresare sin duda
Stayed 2 nights in Feb 2024

8/10 Good

Luz María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, nos asignaron Una habitación lejana y sin TV de cable pero nos apoyaron y al siguiente día lo arreglaron. Muy atentos y serviciales. Su menú súper limitado ojalá le hicieran variaciones al menos anuales.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luz María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, es la 3a vez que los visitamos, la única sugerencia es modificar su carta es muy limitada y es la misma. La pasamos súper bien y muy recomendable
Stayed 4 nights in Dec 2023

6/10 Okay

David Islas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, pero la comida no.
Excelentes instalaciones y servicio, hotel pequeño (boutique). El foco de clientes del hotel es "health body", por lo tanto desafortunadamente el menú de comida no es tan amplio, y desafortunadamente nos tocó un platillo que estuvo en malas condiciones y se enfermó mi hija.
Stayed 2 nights in Feb 2023

2/10 Terrible

Eduardo

10/10 Excellent

SOHEE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

LUIS ALBERTO

Stayed 1 night in Sep 2022

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar Par estar en paz unos días, la alberca y la propiedad son muy bonitos Les falta promocionar más los servicios de bienestar, fuimos a este lugar al ver lo que aparecía en la página del hotel, pero al llegar realmente no dan información de los eventos y servicios a los huéspedes
Stayed 3 nights in Sep 2022