6/10 Okay
Roger
25 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was here for 8 days and it was OK. Front desk staff, especially Meri, were very good and helpful. The main issues I had are with the room (101), which looked a bit shabby - wear marks on the bed-frame, broken shower fitting, missing button on the a/c controller, no plug for the bath, toilet cistern not shutting off properly, kitchen table top damaged. When I arrived, the air-con was broken and I had to ask for ALL cutlery, crockery and cookware for the kitchen as there was nothing there. First impressions count and this was not a good start.
Having said all that, any requests I made were quickly and pleasantly dealt with, and having the extra space from a suite was nice.
It’s a good location- 5 minutes or so walk to the Cascade Complex, a mini-market, restaurants, airport bus-stop and the excellent Papaya pastry shop.
Roger
Stayed 8 nights in Sep 2024