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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
  • Malioboro Street
    1 min walk
  • Tugu Yogyakarta
    2 min walk
  • Gadjah Mada University
    12 min walk
  • Yogyakarta (JOG-Adisucipto Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Legacy)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds (Legacy)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Phoenix)

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

Colonial Yogyakarta hotel in Central Yogyakarta with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Phoenix Hotel Yogyakarta - Handwritten Collection. During your stay, you're just a quick walk from Malioboro Street. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Malioboro Street and Tugu Yogyakarta
  • Airport shuttle service available for a fee
The Phoenix Hotel Yogyakarta - Handwritten Collection offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury The Phoenix Hotel Yogyakarta - Handwritten Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Yogyakarta hotel is smoke free.

The Phoenix Hotel Yogyakarta - Handwritten Collection has a restaurant on site.
24-hour room service is available.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Phoenix Hotel Yogyakarta - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Phoenix Hotel Yogyakarta - Handwritten Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 958 reviews" "
Rating 8 - Good. 304 out of 958 reviews" "
Rating 6 - Okay. 58 out of 958 reviews" "
Rating 4 - Poor. 24 out of 958 reviews" "
Rating 2 - Terrible. 7 out of 958 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Past and Present
The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
Stayed 2 nights in Jun 2024

8/10 Good

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical and trandition
Stayed 2 nights in Jun 2024

10/10 Excellent

Hollie

Stayed 3 nights in Jun 2024

10/10 Excellent

ingrid

Stayed 3 nights in May 2024

8/10 Good

Matthew, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
Stayed 6 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Character and locale good, everything else lacking
Hotel had very nice common areas, gave the place alot of character. Location also good, near to the train station and a short car ride to Maliboro shopping street. Cleanliness in the room was quite poor. E.g. stains on the bed sheets and towels, towels were grey. Toilet lacked proper maintenance. Wobbly tiles, musky smell from the water when you turn on the shower, low water pressure in the toilet and shower. Service at the front desk and restaurant was slow. The language barrier made it hard to communicate. Concierge was not helpful and hard to reach. Spa was 3/5 in terms of size, aesthetic, and availability. Hard to believe it's a 5-star hotel. Stayed at another Yogya hotel 5min from Phoenix Hotel and that was a much more pleasant experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Stayed 1 night in Apr 2024

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, loved the pool, the restaurant and the quality of the rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall perfect hotel
Perfect location within walking distance of the train station and Malioboro Street. One of the best hotels I ever stayed at. Great breakfast buffet. Very helpful front desk. Well-equipped gym. Very reasonably priced great car and driver a the day of vising temples. I wouldn't know what to improve.
Stayed 2 nights in Apr 2024

10/10 Excellent

Weng Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and helpful. Beautiful heritage building.
Stayed 5 nights in Mar 2024

8/10 Good

Ping Teng

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
Stayed 6 nights in Feb 2024

10/10 Excellent

Kristian, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building, great location, fantastic food
We stayed here over Christmas, and the hotel was exactly what we were hoping. Beautiful building, a lovely comfortable room with good air-con, in a great location. The breakfast offering was particularly special - there were loads of options and food hygiene seemed good.
Stayed 2 nights in Dec 2023

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building, lovely staff, very nice food (breakfast and dinner), lovely courtyard for dining & easy to get taxis etc.
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a refresh
Staff nice enough facilities probably need updating but old colonial style hotel which is is nice
Stayed 3 nights in Dec 2023

10/10 Excellent

DR KALIISVARAN RAJA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and friendly staff.walking distance to malioboro plaza
Stayed 3 nights in Dec 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Parinya

Liked: Cleanliness, staff & service
Classic style Some facility too old like tv, sanitary not good function
Stayed 1 night in Nov 2023

8/10 Good

Michelle

Stayed 7 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique historic gem in the heart of Jogja
Gorgeous historic hotel built in 1918. Helpful and nice staff, great food, excellent location, and beautiful architecture. Best place to stay in downtown Yogya.
Stayed 3 nights in Oct 2023

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look and architectural vibe of the hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023