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Four Points Flex by Sheraton Yokohama West

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points Flex by Sheraton Yokohama West

Lobby
Restaurant
Reception
Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Anpanman Museum
    18 min walk
  • 油そば専門店 ぶらぶら 横浜店
    1 min walk
  • Yokohama Station
    6 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, blackout curtains

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Female Single Room

  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About this property

Four Points Flex by Sheraton Yokohama West

Yokohama hotel in Nishi with 24-hour front desk and restaurant
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Four Points Flex by Sheraton Yokohama West offers 156 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Yokohama West. During your stay, you'll be within walking distance of Pacifico Yokohama. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Pacifico Yokohama and a few minutes from Yokohama Stadium
There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Yokohama West also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Yokohama hotel is smoke free.

Four Points Flex by Sheraton Yokohama West has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 593 reviews" "
Rating 8 - Good. 186 out of 593 reviews" "
Rating 6 - Okay. 46 out of 593 reviews" "
Rating 4 - Poor. 8 out of 593 reviews" "
Rating 2 - Terrible. 3 out of 593 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Stayed 7 nights in Jul 2024

8/10 Good

Joseph, LONG BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

IRENE

Stayed 2 nights in May 2024

10/10 Excellent

Naiyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 2 nights in May 2024

8/10 Good

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Robert, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals. We would happily stay again in this hotel if returning to Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Minako

Stayed 2 nights in Mar 2024

10/10 Excellent

OLUWADAMILOLA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024

10/10 Excellent

Dissaphong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Cheryl

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Stayed 20 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the hotel clean and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of food options
Stayed 4 nights in Aug 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Stayed 1 night in Jun 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, about 5 min walk from Yokohoma station. Room is very small, two people with a double bed is too tight, switch to two twin beds, feel so much better.
Stayed 4 nights in Jun 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good amenities
Stayed 1 night in May 2023

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2023

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, simply good.
Stayed 1 night in Apr 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly helpful staff
Stayed 1 night in Apr 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and professional by all staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the funnest spot I stayed at so far. Yokohama is a really high class area, and the hotel was top notch for such a low price.
Stayed 2 nights in Apr 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Yokohama Station. Considering how much was around it, the room was surprisingly quiet.
Stayed 2 nights in Mar 2023

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Yokohama/ Tokyo
Stylish & comfortable hotel. Professional staff. Rooms were quiet & well appointed. Rooms smallish by western standards but room design is accomodating. (Lovely tub) Straightforward 15 minute walk to Yokohama Station Keikyu line has nontransfer service to Haneda 38 min)
Stayed 1 night in Mar 2023

6/10 Okay

Isaias

Liked: Cleanliness, staff & service
Disliked: Room comfort
I love the location of the hotel. As of space it’s your typical Japanese room small and no space for luggage.
Stayed 5 nights in Mar 2023