The Westin Yokohama

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Yokohama

Bar (on property)
Indoor pool
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Exterior
55-inch flat-screen TV with cable channels, TV, pay films

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
4-2-8 MINATOMIRAI, NISHI KU, Yokohama, 2200012
  • PIA ARENA MM
    2 min walk
  • Yokohama Museum of Art
    4 min walk
  • Landmark Tower
    9 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

Deluxe Room, 2 Double Beds, View

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, View

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Club Room, 1 King Bed, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

The Westin Yokohama

Luxury Yokohama hotel in Yokohama City Centre with 4 restaurants
4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
The Westin Yokohama offers 373 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Heavenly Spa by Westin has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Yokohama. During your stay, you're just a quick walk from PIA ARENA MM. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body scrubs or Swedish massages at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Landmark Tower and Anpanman Museum
  • Airport shuttle service available for a fee
The Westin Yokohama offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin Yokohama. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This 5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Westin Yokohama has 4 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 9:00 AM to 4:00 PM at scheduled times
  • Secured parking on site (JPY 3,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; JPY 4,900 for adults and JPY 2,450 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The listed optional pool fee applies to guests age 12 and older. The pool fee for children age 4-11 is JPY 1650, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2450 for children
  • Airport shuttle fee: JPY 800 per person (one-way)
  • Secured self-parking fee: JPY 3000 per day
  • Pool fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

The Westin Yokohama Hotel
The Westin Yokohama YOKOHAMA
The Westin Yokohama Hotel YOKOHAMA

The Westin Yokohama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 178 reviews" "
Rating 8 - Good. 32 out of 178 reviews" "
Rating 6 - Okay. 7 out of 178 reviews" "
Rating 4 - Poor. 4 out of 178 reviews" "
Rating 2 - Terrible. 4 out of 178 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food and services not good
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Great hotel
Excellent hotel in a great area. The hotel is beautiful and rooms are very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

HUGO ITALO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

April

Stayed 14 nights in May 2024

10/10 Excellent

Kana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
大切な日にとても素晴らしいサービスをして下さいました。 どうもありがとうございました
Stayed 1 night in Jun 2024

10/10 Excellent

Nevin, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a Holiday!
Stayed 1 night in May 2024

10/10 Excellent

Leia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay at the Westin was amazing, great service, the rooms are beautiful and the buffet breakfast had lots of variety.
Stayed 1 night in May 2024

10/10 Excellent

Wai Yee Isabella

Stayed 3 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel should be.
Excellent hotel. Room was clean, spacious & had a great view! Super comfortable bed and 3 English TV news channels. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

PI HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, except that food prices were very high, and the one meal we ate at the French restaurant was mediocre considering how much we paid. The Yen is weak right now, and the meals we had outside the hotel were excellent and very inexpensive. We would stay again, but would not eat the food at the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Shi Jie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what you would expect of a 5stars hotel.
Stayed 3 nights in May 2024

10/10 Excellent

YUICHIRO

Stayed 1 night in May 2024

10/10 Excellent

Cheryl, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in May 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient place, close to Train station and walkable to many good place to go in Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Tetsuro

Stayed 1 night in Apr 2024

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was amazing, great view and spacious. Reason for low rating was due to numerous miscommunication from concierge & reception from check in. Unhelpful, unclear and different response depending on who you asked. Should also be more clear when booking there is a charge PP for using pool
Stayed 2 nights in Apr 2024

8/10 Good

RACHEL

Stayed 3 nights in Apr 2024

10/10 Excellent

KAORI

Stayed 1 night in Apr 2024

10/10 Excellent

Sonya

Stayed 4 nights in Apr 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms, comfy beds and with views of Mt. Fuji on a clear day. Nice cafe called the city baker for breakfast just beside the hotel.
Stayed 4 nights in Apr 2024