DoubleTree by Hilton York

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Bar

Room service

24/7 front desk

Explore the area

St Maurices Road, York, England, YO31 7JA

York St. John University
4 min walk
The Keystones
1 min walk
York Station
15 min walk
Leeds (LBA-Leeds Bradford)
57 min drive

Room options

Room, 1 Double Bed

Sleeps 2
1 Double Bed

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Double Bed

Room, 1 Double Bed (Cosy Room)

Sleeps 2
1 Double Bed

Room, 1 Double Bed (Duplex)

Sleeps 2
1 Double Bed

Twin Room

Sleeps 2
2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

22 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

31 sq m
Sleeps 3
1 King Bed

Family Room (2 Rooms)

Sleeps 4
2 Double Beds

Room, 2 Double Beds

Sleeps 4
2 Double Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with a 24-hour fitness centre, a quick walk to Shambles

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy local cuisine while dining at The Yorkshire bar & grill
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 10-minute walk of Shambles and York Minster
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.

Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 15 per day)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

The Yorkshire bar & grill
Yorkshire Cafe

Things to do

24-hour gym

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4 meeting rooms
Business centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per day
Only dogs are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
Nearby parking fee: GBP 15.00 per day (984 ft away)
Pet fee: GBP 15.00 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York

Monkbar York

Monkbar

Hotel Monkbar

DoubleTree by Hilton York York

DoubleTree by Hilton York Hotel

DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Hasan

Travelled with family and small children

22 Sept 2024

Disliked: Property conditions & facilities

Need updating and tlc

Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well located. Close to shopping and tourist areas

Stayed 2 nights in Sep 2024

8/10 Good

David, Sparks

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

15 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller

10 Sept 2024

Liked: Amenities

Always a great stay!

Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

4 Sept 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Shabby room

Check in was ok , We changed rooms as the first room we were given had a foul smell , The second room was in the annex. The room was very shabby needed a full refurbishment

Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

4 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Travelled with family

3 Sept 2024

Disliked: Staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Cathy

28 Aug 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay! The room was very nice and being located just outside the city wall was very convenient for exploring Old York

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

22 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

David

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, room comfort

M&H Trip to York

The staff was very helpful!

Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Really great stay stunning hotel beautiful room, delicious food amazing location

Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

8 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner

6 Aug 2024

Liked: Cleanliness, amenities

Very nice, friendly staff, great location

Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Travelled with family, Travelled with family and small children

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.

Stayed 2 nights in Aug 2024

8/10 Good

Paul

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service

Convenient, friendly & clean

2 adults and a 16 yr old so needed 2 proper beds not a campbed -sofa bed etc so this was great 2 doubles in same room . Room 74 was in attic so only 3 skylight windows - was very hot uncomfortable air conditioning couldn’t cope . Plumbing needed maintenance!. However was clean, friendly staff and very convenient to Minster and shambles. Definitely stay again - York parking is expensive so do your homework!

Stayed 1 night in Aug 2024

6/10 Okay

David, Victoria

Travelled with family

2 Aug 2024

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.

Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Travelled with group

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, helpful

We stayed for one night the staff were helpful and so friendly. The room was lovely and clean. We enjoyed the breakfast the next morning it was beautiful thank you

Stayed 1 night in Jul 2024

6/10 Okay

Lisa

31 Jul 2024

Disappointed 2 night stay

Was disappointed with this stay. Room was a trek to get to. Down a corridor, then out a door, in another door and back in then up a flight of stairs. All doors shut with a bang. So very noisy. Bath mat had hairs on it. Room wasn’t tidied on our next day. Ran out off toilet paper. Just very disappointed

Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall lovely staff, large comfy room, pleasant staff, very clean, brilliant breakfast. It was great that we got to leave our suitcases on site after checking out so we could have more time to look around!

Stayed 1 night in Jul 2024