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4.5 out of 5

"Really good experience on the whole. We stayed in a house deluxe room and the decor and facilities were excellent. Bathroom really clean and beautifu ... " More

By a verified traveller on Mon 29 Jan 2024

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Family Suite, Multiple Beds (Knavesmire Attic)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Classic Room, 1 Queen Bed (Lodge)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room (Cy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (George Walton)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed (George Walton)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Elmbank York, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a terrace
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 12 minutes by foot from York Racecourse and a 2-minute drive from York National Railway Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Elmbank York, Tapestry Collection by Hilton ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elmbank York, Tapestry Collection by Hilton

Couples (2)
5 out of 5
Really good experience on the whole. We stayed in a house deluxe room and the decor and facilities were excellent. Bathroom really clean and beautifully decorated. Tried to order room service via the App but was told by reception that they’d had a busy Sunday lunch and were re-setting the tables etc so that might be why service was not available. Receptionist was very good and suggested I just ring through my order. Booked a table in the restaurant in the end. Food was lovely. One suggestion, a few child friendly options/portions would be good. Parking wasn’t an issue as it was Sunday so managed to get a space on the road outside the hotel. All staff were professional and helpful. Perfect location if you’re happy with a 10 minute walk into town and great location if you want to go to York races.

Posted by on 29 Jan 2024

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5 out of 5
Lovely hotel full of character perfect location for a visit to York

Posted by on 11 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Reception

Thank you for your 5 out of 5 review, we appreciate the feedback!

3 out of 5
We had a courtyard room which was very dark with very little natural light, room 109, meaning we had to have the light on all the time. It had a small window overlooking a car and the bins. At over £200 a night I found this very disappointing and the discription of a courtyard room misleading as this was what you crossed to get to your room, but no view of it.

Posted by on 2 Aug 2021

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5 out of 5
Was quick easy checkin, room was lovely and so handy for race course

Posted by on 25 Jul 2021

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About the Elmbank Hotel & Lodge

Location The Mount, York, England YO24 1GE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and a garden are also featured at the eco-certified Elmbank York, Tapestry Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024. This 4-star York hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1862
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York (QQY-York Train Station) (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Leetham's Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Peacock Bar – On-site cocktail bar. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person
  • Uncovered self-parking fee: GBP 10 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elmbank
  • Elmbank Hotel
  • Elmbank Hotel York
  • Elmbank York
  • Elmbank Hotel Lodge
  • Elmbank York, Tapestry Collection by Hilton York
  • Elmbank York, Tapestry Collection by Hilton Hotel
  • Elmbank Hotel Lodge – part of The Cairn Collection
  • Elmbank York, Tapestry Collection by Hilton Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.