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4.6 out of 5

"Hotel clean staff very good and helpful breakfast s very good lounge and bar good car parking good will visit agat " More

By a verified traveller on Mon 10 Aug 2020

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Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hedley House Hotel. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of York Minster and York Christmas Market

Hedley House Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hedley House Hotel

Everyone (4) Family (1)
4 out of 5
Hotel clean staff very good and helpful breakfast s very good lounge and bar good car parking good will visit agat

Posted by on 10 Aug 2020

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5 out of 5

Great hotel close to city centre

Pros: All of the above plus own car park which wasessential due to street parking restrictions at front.
Cons: Nothing at present time
Location: 8/10 minutes walk from centre of excellent old city Lots to see and do. Nice walk from hotel along river Ouse 4mins. from hotel. A lot of history.
Found easy by satnav. Very welcoming. Big room 3 beds, Kitchen, bathroom shower and bath. Breakfasts full English , fast service. Evening meal very good. All food of high quality well cooked. small bar good stock. Friendly staff. Would use it again.

Posted by , from Stratford-upon-Avon on 26 Nov 2017

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4 out of 5
Pleasant stay, helpful staff. Thankyou.

Posted by , from Sheffield on 30 May 2017

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Comment from Hotel Management

22 Jul 2017 by The Boss

Your leisure is our pleasure Yoga Jacuzzi Relax Then in to our bar. Detox to Retox all unber one roof

5 out of 5

Can't thank them enough...

We didn't actually stay here but organised a two night stay for my parents to celebrate their 40th wedding anniversary. Staff were fantastic in accommodating them, they even upgraded their room and put on a bottle of champagne. They had a great time, happy with the location, happy with the room, can't thank staff enough.

Posted by , from West Yorksire on 16 Nov 2016

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5 out of 5

Very local for Town Centre

Hotel met expectations. Nice Hotel close to the Town Centre with private car park. Staff very helpful and accommodating- sorted wi-fi for us immediately (important with 2 teenagers!)

Posted by on 17 Oct 2016

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Property Features

Hedley House Hotel offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hedley House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian York hotel is smoke free.

  • 27 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1845
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hedley House Hotel offers 27 accommodations with designer toiletries and a hairdryer. 40-inch Smart televisions come with premium digital channels. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.

Hedley House Hotel has a restaurant serving breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body wraps and body scrubs.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is staffed during limited hours.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 1.50 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 for adults and from GBP 7.95 for children
  • Secured self-parking fee: GBP 15.80 per day
  • Rollaway bed fee: GBP 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hedley Hotel
  • Hedley House
  • Hedley House Hotel
  • Hedley House Hotel York
  • Hedley House York
  • Hedley Hotel York
  • Hedley House Hotel York
  • Hedley House Hotel Hotel
  • Hedley House Hotel Hotel York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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