Hilton York

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton York

Meeting facility
Front of property
Reception
Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    ‪2 min walk‬
  • York City Walls
    ‪2 min walk‬
  • Clifford's Tower
    ‪2 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

Suite, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room (One Double Bed and One Single Bed)

7.6 out of 10
Good
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Double Bed (Tower View)

7.2 out of 10
Good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Tower View)

8.4 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton York

Hotel with a fitness centre, a short walk to Shambles
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site.
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. A restaurant, a gym and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Just a 4-minute walk from Shambles and 11 minutes on foot from York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar in shower (68 centimetre high)
  • Grab bar near toilet (68 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1002 reviews" "
Rating 8 - Good. 297 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Expensive at the bar, but that’s city prices for you! Staff are lovely, car parking good and breakfast excellent.
View from room 101
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in york
Great location , quiet, clean, fantastic breakfast spread
Stayed 2 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Adam, Aylesbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location, friendly staff, decent room and breakfast. My only issue was the price of the parking which at £30 per day extra seemed a bit expensive with no real alternative, however it was convenient so it is what it is. Would probably stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Fiona

Stayed 4 nights in May 2024

10/10 Excellent

Elham

Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
City Break
When you pull up there is no real parking except on double yellows or taxi rank while you go in and sort out parking (have to use their valet service) for £30 per night Ideal location near centre Staff are very friendly Hotel is very dated Room was basic and had a very small window in the corner which was very disappointing It was a connecting room and you could hear every word the couple next door said Breakfast was excellent Collect baggage and vehicle at the end was very slow
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner had surprised me with birthday balloon and bottle of fizz in the room as requested which the staff were amazing with her request. Room was just what we wanted and made a comfortable stay
Stayed 1 night in Sep 2024

6/10 Okay

david

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nightmare stay
Well let me start by saying we had to leave the hotel and drive home at 1am in the morning thanks to the group that were in the next room to us who had been unashamedly noisey and thoughtless since they arrived in the afternoon. We complained to the staff who were onto this straight away and had given them a warning , however when one of them came back to the room at 11am and decided to slam the door four times before he went out again it was just too much ! We packed up and left, because we knew the rest of the night was not going to go well . The reception staff were fully aware of what was going on and were brilliant in trying to resolve , they were going to move the group to another room , but we said it was too late we were all on edge and felt it better to leave . I can’t fault the lady manager who was on shift she was an absolute star , thank you .
Stayed 1 night in Sep 2024

10/10 Excellent

James Joseph

Travelled with partner
Liked: Amenities
Great place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, close to town so no need for the car. The staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Some renovation work going on but no real impact caused
Stayed 1 night in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachael

Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no air-conditioning is an issue because the rooms are small and the windows provide very poor airflow
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of York
As central as could be, secure underground valet parking. Hotel was clean and nice and very quiet
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was an excellent hotel and the staff were absolutely brilliant
Stayed 1 night in Jun 2024