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4.7 out of 5

"The room and facilities were small but perfectly formed. The staff were very helpful. Breakfast was good but limited for vegetarians - no vegetarian s ... " More

By a verified traveller on Sun 19 Feb 2023

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express York, an IHG Hotel. During your stay, you'll be within walking distance of Heworth Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from York Christmas Market and a few minutes from Shambles
  • Pets welcome for a fee

Holiday Inn Express York, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express York, an IHG Hotel

Everyone (4) Family (3)
4 out of 5
The room and facilities were small but perfectly formed. The staff were very helpful. Breakfast was good but limited for vegetarians - no vegetarian sausages, mushrooms or tomatoes to choose from. I would stay here again.

Posted by on 19 Feb 2023

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Comment from Hotel Management

23 Feb 2023 by Sophie

Hi there I'm so sorry, we do have vegetarian options available on request. Best wishes

5 out of 5
Courteous staff, very friendly and helpful. Enjoyed breakfast

Posted by on 16 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Mike

Thank you for your kind review

5 out of 5
Happy with everything, especially breakfast and friendly staff

Posted by on 11 Nov 2019

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Comment from Hotel Management

12 Nov 2019 by debs

Good Morning, Thank you for taking the time to leave your review it is very much appreciated. Regards Debbie

5 out of 5
The room was very basic and staff were happy to provide a cot for our baby

Posted by on 6 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by david

thank you for taking the time to write your review, it is greatly appreciated

5 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Debs

Good Morning Thank you for taking the time to leave your review it is very much appreciated Regards Debbie

5 out of 5
Great stay. Staff lovely and room very comfortable. Will stay again and recommend it to friends.

Posted by on 27 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by karolina

I'm very glad to hear that you enjoyed your stay with us, thank you for positive feedback

4 out of 5
The room was accessible and had painting batches.. was clean overall though and the bed was very comfortable. Close to park and ride

Posted by , from Lincolnshire on 4 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by James

Thank you for your feedback. Hope to welcome you back again soon

About the Holiday Inn Express York, an IHG Hotel

Location Malton Road, York, England YO32 9TE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express York, an IHG Hotel. Self parking is free. This 3-star York hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: York Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express York, an IHG Hotel offers 49 accommodations with a safe and coffee/tea makers. Premium digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • York Holiday Inn Express
  • Holiday Inn New York City
  • New York City Holiday Inn
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  • Holiday Express York, An Ihg
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  • Holiday Inn Express York, an IHG Hotel Hotel
  • Holiday Inn Express York, an IHG Hotel Hotel York

You should know

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.