Hotel Indigo York, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo York, an IHG Hotel

Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Bar (on property)
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • York Barbican
    ‪5 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York, an IHG Hotel

Hotel with a 24-hour front desk, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Indigo York, an IHG Hotel offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 10-minute walk of Shambles and York City Walls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo York, an IHG Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York

Hotel Indigo York, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 804 out of 1169 reviews" "
Rating 8 - Good. 275 out of 1169 reviews" "
Rating 6 - Okay. 56 out of 1169 reviews" "
Rating 4 - Poor. 19 out of 1169 reviews" "
Rating 2 - Terrible. 15 out of 1169 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Travelled with family
Disliked: Cleanliness, amenities
Hotel Indigo in York is located at a very great spot but our experience was mediocre. The bathroom was not very clean, when doors close in other rooms they are too noisy, staff only greet you when you check in and nothing after that and the food quality at the restaurant was medium to low.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Nice little spot not too far from the centre. Comfortable and characterful rooms. Good facilities and excellent breakfast. Staff polite, helpful and friendly would recommend and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place. Super clean in a great location with pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was new and well appointed. All attractions were walkable. Breakfast was very good and ample
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the hotel was good, modern and very attractive inside and the staff were very helpful. Good position to walk into town and visit the places of interest close to lots of local eateries with lots of variety of different cuisine to choose from. We were very disappointed with the meal we had on the first night in the hotel bar. It might well have been a microwave meal from the supermarket!!! Disappointingly the full English cooked breakfast in the morning was dried out, over cooked and parts of it were cold when it arrived, then had to wait for the toast. So totally unacceptable. The cold buffet was very good with a nice selection of fruit and savory, foods on offer. The tea was like dishwater, weak, tasteless and not very hot?? We did not eat another evening meal in the hotel, and avoided the cook breakfast the next day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just out of the centre but walking distance for everything. Lovely hotel, tidy and spacious room with all the facilities required plus some extras. Loved the little fridge and dressing gowns. Every staff member we interacted with were friendly and made you feel welcome. Smashing hotel, will recommend to friends and family. Can’t wait to go back.
Stayed 3 nights in Oct 2024

8/10 Good

Tracey

Liked: Property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Oct 2024

8/10 Good

Lorraine

Stayed 1 night in Oct 2024

10/10 Excellent

Trevir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why
Room was comfortable. Near enough to centre of York. We did have some noise from a room next door which was marked private on the door. My beef was at check in. Why was £50, yes £50 taken as deposit? I had paid in full before arrival. Did I get it back when I checked out? No they took another ££50!! It has been returned now 2days later.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York catch up!
Short break in York to meet friends who traveled from a different city. Hotel was very welcoming and in a great location to explore the city, although very quiet during the night. All the staff were very customer friendly and extremely helpful. The room was comfortable with a great shower, hot drink facilities, a fridge and a small safe. Breakfast included hot and cold options, was efficient and the service from the breakfast team was excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 1 night stay
Beautiful hotel, very clean and beautiful decor. Great location. Staff were prompt, friendly and the whole hotel had a great atomsphere We really appreciated the personal extras, such as the chocolate bar i thd room.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable and reception staff were friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gary

Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024