Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Point of interest
Exterior
Bar (on property)
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • York Barbican
    ‪5 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York by IHG

Hotel with a 24-hour front desk, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Shambles and Jorvik Viking Centre
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 811 out of 1176 reviews
Rating 8 - Good. 273 out of 1176 reviews
Rating 6 - Okay. 58 out of 1176 reviews
Rating 4 - Poor. 19 out of 1176 reviews
Rating 2 - Terrible. 15 out of 1176 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

SALLY, Yountville

Business traveller
Disliked: Staff & service
Room was not anything like photos and visible to street. Not friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very good hotel in an excellent location for visiting York, hotel is lively and clean but bed was not very comfortable. Would stay again though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room and facilities. Bar service was poor - this was at a weekend. There wss usually only one barkeeper, who was obliged to serve at tables and lounge areas, leaving the bar unattended. The hotel's system did not permit the bar keeper to stay in the bar; guests could easily have ordered from the bar and carried their own drinks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were really helpful and attentive, rooms clean and attractive and breakfast was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reception team and restaurant staff are very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Helen

Whilst very convenient for the town centre , our room was disappointing small and cramped , with very little natural light making it feel very gloomy . Breakfast staff were very helpful , the breakfast itself was fine .
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone from reception to housekeeping was polite and said hello. Nothing was an issue. One of the best hotels we've stayed in.
Stayed 2 nights in Nov 2024

6/10 Okay

Helen

Disliked: Property conditions & facilities
Rooms ok but restaurant /bar staff could be imporved
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bernard

York Xmas Markets
Second time of using this hotel for the Christmas Markets. Great location to tour the city. Exceptional service from all the staff. Brilliant room.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a modern hotel in a good location beside lots of restaurants. Staff are very friendly. Hotel has a small car park and costs £15 a day to park but spaces are very limited. There are other parking options nearby. Breakfast was adequate but nothing special. Woken at 6:30am on a Thursday from bin lorries emptying bins at neighbouring student accommodation. Overall it was ok.
Stayed 3 nights in Nov 2024

8/10 Good

Cameron

Stayed 2 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in York
The staff were amazing and certainly added to the stay. Breakfast was great too. I would recommend the hotel consider a thicker mattress topper as that certainly would have helped as you can feel the gap between the beds and the mattress is a very hard one, not used to that and the pillows were very lumpy and not too comfortable either. But apart from that the hotel was lovely. Fantastic location. The staff are the star of the hotel for sure
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Excellent location for access to York city centre. Staff very friendly and efficient. Breakfast very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around amazing stay, staff were lovely and very helpful. Would recommend to anyone wanting to visit york as it is the perfect location.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, had an ‘inside, with window’ room very quiet. Breakfast cooked to order so no problems. Easy to walk into York. A good choice of eating places nearby.
Stayed 2 nights in Nov 2024