Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)
Exterior
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • Shambles
    ‪6 min walk‬
  • York City Walls
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo York by IHG

Hotel with a 24-hour front desk, a short walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Shambles and York City Walls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Weekday full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 831 out of 1187 reviews
Rating 8 - Good. 266 out of 1187 reviews
Rating 6 - Okay. 57 out of 1187 reviews
Rating 4 - Poor. 18 out of 1187 reviews
Rating 2 - Terrible. 15 out of 1187 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price in York

Positives: Friendly check-in and staff. Clean good-size room. Good price for York. Hotel seems in good condition. Neutral: Mistake made at check-in which would have charged me twice for the room had I not checked. It was sorted out quickly when pointed out. Negative: Breakfast had a good selection but coffee is from an automatic machine and not good. Both had Eggs Benedict which wasn't great.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Beautiful, spacious bedroom and a fantastic bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel but shocked to see my receipt when I got home. Lots of small service charges for bringing my drinks and dinner to my table !!!
Stayed 2 nights in Jan 2025

10/10 Excellent

chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good sized rooms. Quiet and clean. Friendly service. Good price. Highly recommend for trips to York
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. The room was cosy, with an enormous bed!!!! Breakfast was very nice with a large selection, I particularly liked the hot food being ordered rather than buffet.
Stayed 1 night in Jan 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Really nice hotel - feels boutique. Friendly staff, great room and good breakfast. Also great location for exploring the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Flávio

Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

David

January in York.

Another great stay in a well placed hotel. Well decorated and great service. A little noisy because of fans outside bedroom window but nothing to worry too much about.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very average. Expected more from a hotel Indigo. Also, no points added to account after staff told me they'd add them.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in York

We had a really lovely stay. Very nice hotel and staff. Conveniently located in the old town. Close enough to walk to all the main city attractions.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Stayed 1 night in Jan 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very lovely staff. Very good location for restaurants and an easy walk to the centre. Lovely breakfast. Very relaxing. Will definitely be back. Thank you.x
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location, only fault I could find was the noise from the aircon units. I would opick a room on the outer side of the building if i was to stop again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Very nice and friendly staff very nice room and breakfast
Stayed 2 nights in Dec 2024

2/10 Terrible

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Just so much wrong with this room

Given a room over restaurant fans, very noisy. Complained & assures they would stop. They didn't. Plumbing fugal night. I expect better from this hotel, as stayed with them all over the country & this stay was terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, really good hotel, will definitely go back..no issues at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Stayed 1 night in Dec 2024