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4.3 out of 5

"Great location for exploring York city centre. " More

By a verified traveller on Wed 04 Jan 2023

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Family Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Moxy York. During your stay, you're just a quick walk from Shambles. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Breakfast bar
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the overall condition of the property
  • Just a 5-minute walk from Shambles and 7 minutes on foot from York Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Moxy York ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Moxy York

Everyone (3) Couples (3) Family (1)
5 out of 5
Great location for exploring York city centre.

Posted by on 4 Jan 2023

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5 out of 5
Could not fault this place! Basic room but has all you need for a short stay. Staff brilliant and a great quirky environment with a lovely atmosphere!

Posted by , from Sunderland on 18 Mar 2020

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3 out of 5
Nice concept with a great deal of flexibility, particularly being able to relax in the reception area, offering a warm but non-corporate feel.

Posted by on 27 Dec 2019

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3 out of 5
No tea and coffee making facilities in the room was irritating and no glasses supplied for water or brushing teeth. Had to go down to the bar to get some and other people were doing the same. Breakfast expensive and not great fir gluten free so had a full English breakfast in the pub next door for £7!

Posted by on 10 Dec 2019

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5 out of 5
The review is based on the fact that it cost £105 for two nights, the cheapest available for the time we went. -3/4 minutes walk away from Q Park where you got 29% reduction -5/6 minutes away from centre - Shambles - great lobby area with games etc to keep you busy and if you need it a 24hr nice residents bar - very comfortable room with aircon - love the night light they have installed that comes on if you get up in the night so you don’t have to switch main lights on and wake everyone else up - good powerful shower - good continental breakfast - cheese, ham, boiled eggs, omelette, choice of breads, pastries, jams etc and great selection of cereal, juices, choice of milk types - no tea/coffee in standard rooms but 24hr self service in lobby - very good toiletries and happy these are refill ones rather than the small bottles. This is where my only annoyance came - the shampoo bottle had not been refilled, nor had the tissues box so it was almost empty. I’m not going to deduct points for this as I’m sure had I asked, they would have replenished straight away - very big towels which I like - no wardrobe but two hooks with hangers which for us (mum & 5 year old daughter for 2 nights) was perfectly adequate - good selection of tv channels if required - very friendly staff - lots of books/games available to use in reception Would highly recommend and definitely stay again if I was in York.

Posted by on 2 Nov 2019

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5 out of 5
We had an excellent stay at the Moxy. It is Within walking distance of all main attractions and staff are extremely helpful and friendly. I would stay again

Posted by on 28 Aug 2019

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4 out of 5
Nice hotel with helpful staff, unfortunately it doesn’t have parking

Posted by on 15 Aug 2019

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4 out of 5
Hôtel bien placé en plein centre. Moderne, design. Chambre et salle de bain petites. Le wifi fonctionne mal. Petit déjeuner standard.

Posted by on 21 Aug 2019

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Renovations + Closures

The property will be renovating from 27 October 2024 to 23 February 2025 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. A fitness centre, a terrace, and a picnic area are also featured at the eco-certified Moxy York. This 3.5-star York hotel is smoke free.

  • 118 guestrooms or units
  • 4 levels
  • Built in 2019
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: York Station (1.6 km / 1 mi)

Room Amenities

Moxy York offers 118 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Breakfast bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per accommodation, per stay (maximum GBP 15 per stay)
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Pet fee: GBP 15 per accommodation, per stay (maximum GBP15 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moxy York Hotel York
  • Moxy York Hotel
  • Moxy York York
  • Moxy York York
  • Moxy York Hotel
  • Moxy York Hotel York
  • Moxy York a Marriott Hotel

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.