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The Feathers Hotel, Helmsley, North Yorkshire

4.0 star property

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Photo gallery for The Feathers Hotel, Helmsley, North Yorkshire

2 restaurants, lunch, dinner served; local cuisine
Front of property
2 bars/lounges
2 bars/lounges
Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Market Place, Helmsley, York, England, YO62 5BH
  • Helmsley Arts Centre
    ‪1 min walk‬
  • North York Moors National Park
    ‪5 min walk‬
  • Duncombe Park
    ‪8 min walk‬
  • Durham (MME-Teesside Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Single Room

  • 10.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Twin Room

  • 12.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • 12.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Black Swan - The Inn Collection Group

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (340)
The price is €252
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Black Swan - The Inn Collection Group

About this property

The Feathers Hotel, Helmsley, North Yorkshire

Inn with 2 restaurants, a short walk to North York Moors National Park
2 restaurants, 2 bars/lounges and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Feathers Hotel, Helmsley, North Yorkshire offers 25 accommodations with espresso makers and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This York inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Feathers Hotel, Helmsley, North Yorkshire. During your stay, you're just a quick walk from North York Moors National Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine at The Atrium Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities and a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Helmsley Arts Centre and Duncombe Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The Feathers Hotel, Helmsley, North Yorkshire also features a terrace, a garden, and laundry facilities.

This 4-star York inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:30 AM and 9:30 AM.
The Atrium Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
Pickwick Bar – On-site bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 4 to 15 for adults and GBP 2 to 8.50 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Feversham Bar
  • Pickwick Bar
  • The Atrium Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 4 to 15 for adults and GBP 2 to 8.5 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Feathers Hotel Helmsley
Feathers Helmsley
The Feathers Hotel Helmsley England
Feathers Hotel York
Feathers York
The Feathers Hotel
The Feathers Hotel Helmsley North Yorkshire
The Feathers Hotel, Helmsley, North Yorkshire Inn
The Feathers Hotel, Helmsley, North Yorkshire York
The Feathers Hotel, Helmsley, North Yorkshire Inn York

The Feathers Hotel, Helmsley, North Yorkshire Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 397 reviews
Rating 8 - Good. 97 out of 397 reviews
Rating 6 - Okay. 19 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 1 out of 397 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Had some lovely touches in the rooms with a homely vibe. Right in the centre of the beautiful village of Helmsley. Lovely picturesque place with some lovely shops. Very friendly and inviting village. Would definitely visit village and hotel again. Expedia apparently messed up booking and we were given a double room instead of a twin. The hotel were not able to accommodate what we had booked, but was grateful of the single room offered, but did put a damper on the break. Just be wary when booking through Expedia, as hotel tells me this has happened before and check with hotel once booked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night's stay after visiting the Bird of Prey Centre at Duncombe Park for a friend's birthday. Room was really comfortable, fab bathroom. Loved the whole property - bit like a rabbit warren!!!! Dining options really good. All the staff were so helpful & friendly. Would definitely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable old coaching inn
A beautiful old coaching inn facing the town square of a picture-book town. Good food, friendly staff and comfortable room. Just a bit of a climb to the top floor for a pair of old wrinklies.
View of the picture book square from bedroom window
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay
Excellent room, either new or recently refurbished. Facilities in room were excellent, seating, drinks facilities, radio, room spray! No complaints here. Service overall was excellent, staff were helpful and accommodating. A very comfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A lovely stay, good food. Only negative was the sound of the extractor fan all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Roger, Burton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfectly formed. Traditional village pub with excellent accommodation and facilities. Friendly staff and atmosphere.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Very average
The reviews indicated it was top notch but it really isn’t. Friendly staff but tired bedrooms. Restaurant food very disappointing (it’s a chain) and breakfast really poor - reheated bacon, a cheap sausage, a spoonful of dried up beans, half a piece of black pudding and poor quality orange juice. Not quite what we’d expected for a high end market town. Great location though in the market square. Wish we’d opted for an independent restaurant for our evening meal as the heavily battered fish was awful.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

The staff at the Feathers hotel were courteous, helpful and friendly, I was travelling alone and felt safe. Breakfast was delicious, lovely stay, can’t wait to visit again
Stayed 2 nights in Sep 2024

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country pub and hotel
Nice hotel. Decorated nicely. Rooms are comfortable and clean. Bar and restaurant have a nice country feel and food and drink is good
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, a hive of activities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with fantastic facilities in a fabulous location. Extensive choice of food for breakfast with quality ingredients. Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay in a pretty place
Lovely place, very friendly staff
Stayed 6 nights in Jul 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great place but let down with service.
It's a shame England were playing on the day we arrived as the staff were totally taken up with table service in the beer garden but wouldn't let us sit at any of the empty tables in the bar/restaurant to enjoy a quiet drink. We also couldn't book a table for either Saturday night or Sunday lunch as they were fully booked. (A friend has since told me that she was asked if she wanted to book meals when she made her reservation - we weren't asked). The main pub was absolutely packed all day and night - we went to a nearby pub to eat and drink. The staff and locals were fighting in the street on our way back on Saturday night. I guess that's what an England win creates. 😆 Otherwise the hotel was lovely and the breakfast was good. We just felt that they could have made a bit more effort for paying guests with no interest in football.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
70th Birthday
Celebrating my wife's 70th Birthday our experience was 1st class
Stayed 3 nights in Jun 2024

2/10 Terrible

Barry

Stayed 1 night in Jun 2024