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The Grand, York

5.0 star property
VIP Access

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Photo gallery for The Grand, York

Interior
Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Station Rise, York, England, YO1 6GD
  • York Minster
    ‪8 min walk‬
  • York City Walls
    ‪9 min walk‬
  • Shambles
    ‪10 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe

Classic Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe

Executive Double Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Heritage)

Suite, Non Smoking (Heritage) | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Suite, Non Smoking (Heritage)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Milner York formerly the Principal York

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1343)
The price is €129
for 1 room
includes taxes & fees
21 Apr - 22 Apr
The Milner York formerly the Principal York

About this property

The Grand, York

Luxury hotel with 2 restaurants and rooftop terrace
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site.
The Grand, York offers 207 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us they can't get enough of The Grand, York's great location. During your stay, you're just a quick walk from York Minster. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have really good things to say about the accommodation, from the overall comfort and cleanliness to the spaciousness and comfy beds
  • Within a 10-minute walk of York Minster and Jorvik Viking Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Grand, York. The hotel can provide concierge services and wedding services.

This Edwardian York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
The Rise – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Legacy – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Czech, English, French, Greek, Irish, Italian, Russian, Slovak, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 28 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10:00 AM for a fee: GBP 25 for adults and GBP 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legacy
  • The Rise

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to January 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 15 for children
  • Nearby parking fee: GBP 28 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cedar Court Grand
Cedar Court Grand Hotel
Cedar Court Grand Hotel York
Cedar Court Grand York
Cedar Court Hotel
Cedar Grand Court
Cedar Grand Court Hotel
Grand Cedar Court
Grand Cedar Court Hotel
Hotel Cedar Court
Cedar Court Grand Hotel And Spa
Grand Hotel York
Grand York
The Grand Hotel Spa
The Grand, York York
The Grand, York Hotel
The Grand, York Hotel York

The Grand, York Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 901 out of 1092 reviews
Rating 8 - Good. 133 out of 1092 reviews
Rating 6 - Okay. 39 out of 1092 reviews
Rating 4 - Poor. 13 out of 1092 reviews
Rating 2 - Terrible. 6 out of 1092 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Gorgeous hotel, excellent location, brilliant staff. Well worth the money. Will definitely stay again
Stayed 1 night in Jan 2025

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Geand Hotel York
Our room was fabulous. Room was roomy & spotless. Bathroom was amazing with a large shower & bath. Food was excellent. They excelled at In Room dining. Highky recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel, very clean, big rooms & helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious clean rooms and helpful staff

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Grand was beautiful, a grand hotel indeed. For the price we paid, a movie channel would’ve been good. The aircon was rattling all night also which kept us up but the bed was big and comfortable and customer service was lovely. Christmas decorations and interior was really welcoming and cosy.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father and daughter breaks away
Great place would definitely stop there again. Food and drink prices are on the high side, but to be expected from such a lovely place. Staff where great,and it’s the first quite hotel room I’ve had in a while 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Chia-Chen Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I expected more from a five-star hotel like the Grand. On the day we checked out, I realized I had forgotten my expensive electric toothbrush in the room but decided to wait until the next morning to call, understanding it was a busy time (during Christmas). To my frustration, the staff claimed they couldn’t find it, and I was disappointed that they didn’t call immediately after the room was cleaned to inform me if anything had been left behind. For a luxury establishment, this lack of care and proactive communication is unacceptable. Guests trust hotels to handle such situations professionally, and it’s disappointing that basic standards were not met. Although I really enjoyed other aspects of our stay, this incident completely ruined my experience with the Grand. I hope they take such matters more seriously in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely place
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfectly positioned, lovely spa, brilliant staff, thoroughly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

John, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in York
Our second stay here in as many weeks, this time for a Christmas away. Once again the staff and service was top class and the food was absolutely amazing. Some of the staff even remembered us from our previous visit. Special mention for Katie on reception who made sure we had the room we really wanted and Dan who was so helpful with his drink recommendations in the Rise Restaurant. The Christmas lunch was fantastic, and praise indeed for the Rise executive chef, the team in the kitchen, the waiting staff and the lady who was managing the pass for working so hard to make sure everyone got fed. I am sure we will be back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town 10/10
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
As always the Hotel staff are friendly & always on hand, not just the Bar and Restaurant staff, but the Housekeeping team are always around should need your room done or other services.
Stayed 3 nights in Dec 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Great Location
Great weekend. Service was gold standard, staff made us feel welcome and special. Used the valet service for parking and found it the perfect t option for us especially as it was so busy in York due to the Xmas markets. Already booked again for Christmas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Grand hotel! We will be back!!
Stayed 1 night in Dec 2024

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in fabulous city
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and staff is wonderful. The hotel is beautiful and very well maintained.
Stayed 4 nights in Dec 2024