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York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star property
45 Main Street, York, England 09 725 22 184
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3.9 out of 5
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See all 15 ebookers Reviews

"Good location for York, parking available " More

By a verified traveller on Sun 30 Jun 2024

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Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at York Pavilion Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Jorvik Viking Centre and a few minutes from York City Walls

York Pavilion Hotel, Sure Hotel Collection by Best Western ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for York Pavilion Hotel, Sure Hotel Collection by Best Western

Everyone (9) Couples (5) Family (2)
3 out of 5
Good location for York, parking available

Posted by on 30 Jun 2024

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3 out of 5
Property is a bit dated, can hear other guests walking around upstairs and talking in next rooms. Breakfast was disappointing the continental was ok but the cooked was a disgrace and embarrassing

Posted by on 6 Nov 2022

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2 out of 5
Bathroom furbished to a very high standard. One of the worst breakfasts I have ever had. Wasps flying around the bedroom. About 10 ofthem

Posted by on 29 Oct 2019

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1 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 2 Jul 2019

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4 out of 5
Decor in the room was great and bathroom facilities excellent. Only downside was the heat in the room. A fan was provided but didnt make a great deal of difference. Staff were very attentive and ambiance top notch.

Posted by on 1 Jul 2019

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5 out of 5

Posted by on 1 Jul 2019

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5 out of 5
Lovely hotel. Outlived my expectations. Staff were really pleasant and helpful too

Posted by on 30 Dec 2018

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5 out of 5
Excellent stay in this beautiful traditional hotel. Our room was spacious and comfortable (superior). The breakfast was fantastic and one of the best hotel ones we have had- hot food cooked to order. The dining areas are beautiful and look out to the lovely gardens. All the staff are very polite and helpful. It takes about 30 minutes to walk into York - which is a lovely walk, particularly if you drop down to the riverside walk. If you are looking for a central location with contemporary decor then this place is not for you. If you appreciate traditional country house decor and love a scenic walk then this place is perfect!

Posted by on 23 Apr 2018

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3 out of 5

Nice building and lovely grounds

The building is beautiful. The outside area also beautiful. It's a 20minute simple walk to the Barbican and the centre of York. The staff at breakfast are certainly ever present. However the adjoining door to the bathroom had merely a hole where the lock was supposed to be, and to open and close it required a large exertion of force. Also, no way to be quiet during the night if sharing the room. There is no sound proofing, and you here every single movement of your neighbors in their room; and as they walk past the noise is something to behold! Also, housekeeping weren't that great judging by the dust and cobwebs. Breakfast was good quality and nice selection of cold buffet and hot food to order. Just a shame they rush you through it. And we weren't taking a leisurely breakfast by any standard. Overall, no I probably wouldn't stay again. The receptionist was rude and abrupt upon arrival, the room was cold on entry, and I had to get up on the night to turn the radiator back up, the lack of privacy to the bathroom and the sound issues....not really worth the nearly £200 I paid.

Posted by , from Lincolnshire on 29 Jan 2018

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About the York Pavilion Hotel, Sure Hotel Collection by Best Western

Location 45 Main Street, York, England YO10 4PJ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star York hotel.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York (QQY-York Train Station) (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Langton's Brasserie – This restaurant serves breakfast, lunch and dinner.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The 4 apartments with kitchenettes are located across the road from the main hotel building.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Long-term renters welcome
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pavilion Hotel
  • Best Western Pavilion Hotel York
  • Best Western Pavilion York
  • Best Western York Pavilion
  • Best Western York Pavilion Hotel
  • Pavilion Hotel York
  • Pavilion York
  • York Best Western Pavilion Hotel
  • York Pavilion
  • York Pavilion Hotel
  • York Best Western
  • Best Western Pavilion
  • Best Western York Pavilion Hotel
  • York Pavilion Hotel, Sure Hotel Collection by Best Western York
  • York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.