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El Paraíso de Zacatlán

3.0 star property

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Family Apartment, Multiple Bedrooms (10 PAX) | Living area | Plasma TV
Family Apartment, Multiple Bedrooms (10 PAX) | Games room
Point of interest
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Barbecue grill
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
Calle Josefa Ortiz de Dominguez, Lote 29, Mz 03, Zacatlán, PUE, 73310
  • Bone Alley Murals
    ‪10 min walk‬
  • The Murals of Zacatlan
    ‪11 min walk‬
  • Canyon Viewpoint
    ‪11 min walk‬

Room options

View all photos for Family Apartment, Multiple Bedrooms (10 PAX)

Family Apartment, Multiple Bedrooms (10 PAX) | Games room

Family Apartment, Multiple Bedrooms (10 PAX)

  • 139 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds, 1 Double Bed, 2 Single Beds, 1 King Bed and 1 Single Murphy Bed

View all photos for Family Apartment, Multiple Bedrooms, City View (9 PAX)

Family Apartment, Multiple Bedrooms, City View (9 PAX) | Bathroom | Shower, hair dryer, towels, soap

Family Apartment, Multiple Bedrooms, City View (9 PAX)

  • 109 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Double Bed

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About this property

El Paraíso de Zacatlán

Aparthotel units with kitchenettes, near Bone Alley Murals
This aparthotel features self parking, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment features free WiFi, a private garden and a kitchenette with a fridge. Guests can appreciate conveniences, such as an electric kettle and a rice cooker, and other amenities include a minibar and a plasma TV. Housekeeping is available once per stay.
El Paraíso de Zacatlán offers 2 accommodations with minibars and rice cookers. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Zacatlán aparthotel provides complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Microwaves, an iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at El Paraíso de Zacatlán, you'll be within walking distance of Bone Alley Murals. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available. This comfortable aparthotel has 2 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a private garden and a plasma TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Within a 15-minute walk of Bone Alley Murals and Zacatlán of my Memories
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of El Paraíso de Zacatlán, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. El Paraíso de Zacatlán also features a garden, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Zacatlán aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 11:30 AM.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (MXN 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Children's books
  • Children's games
  • Free cot
  • Playground

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Microwave
  • Rice cooker
  • Water dispenser

Dining

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: MXN 60 for adults and MXN 50 for children
  • Minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace
  • Yard

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 70 per pet per night
  • Deposit: MXN 70 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Hair salon
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units
  • Garden
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: 10-per cent of room rate for check-in between 10:30 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 70 per pet, per night, plus a deposit of MXN 70 per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 60 for adults and from MXN 50 for children
  • Self-parking fee: MXN 40 per night
  • Pet deposit: MXN 70 per night
  • Pet fee: MXN 70 per pet, per night
  • Late check-in fee: 10 per cent of room rate for check-in between 10:30 PM and 1:00 AM
  • Housekeeping fee: MXN 150 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Paraiso Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
Apartment El Paraiso de Zacatlan
El Paraiso Zacatlan Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso Zacatlan Apartment
El Paraiso Zacatlan
Apartment El Paraiso de Zacatlan Zacatlan
Apartment El Paraiso de Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Apartment
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso Zacatlan
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso de Zacatlan Zacatlan
El Paraíso de Zacatlán Zacatlán
El Paraíso de Zacatlán Aparthotel
El Paraíso de Zacatlán Aparthotel Zacatlán

El Paraíso de Zacatlán Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.2/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Stayed 1 night in May 2024

2/10 Terrible

Sandor Juan B

Stayed 1 night in Dec 2023

10/10 Excellent

Next vacation

Liked: Cleanliness, room comfort
Great stay!
Great staff and place!!
Stayed 1 night in Nov 2023

10/10 Excellent

ANA LAURA

Liked: Cleanliness, room comfort
Regresaré sin duda
Excelente atención, el departamento es amplio, cómodo, con los servicios básicos y el plus el calentandor que fue muy util en nuestra estadía. Los alrededores excelentes, encuentras comidas típicas del lugar a bajo costó, además, hay una carnicería y pollería cerca, por si prefieres cocinar. Hay dos panaderías, ampliamente recomendable la que está a un costado del hotel. Por otra parte, puedes llegar caminando al Centro y a los murales, para que no pagues estacionamiento o taxi, queda a 15 minutos al centro caminando.
Stayed 2 nights in Nov 2020

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es amplio, cuando habia algun inconveniente lo solucionaban , siempre atentos y amables , hay transporte que te deja cerca del lugar y también llegas al centro caminando, pasas por los murales y el mirador , muy recomendable el lugar

2/10 Terrible

Jonathan Emmanuel

Liked: Cleanliness, room comfort
El peor lugar para hospedarte
Las instalaciones son buenas pero es lo unico bueno de este lugar: 1. Me llaman y me mandan whatsapp para pedirme que pague desde antes o si no cancelan mi reservacion, algo que ningun otro lugar ha hecho 2. Me dicen que hubo un problema con el pago y me exigen que mande captura de mis movimientos de mi tarjeta o estado de cuenta y me tienen esperando en recepcion sin poder pasar 3. Le tomaron foto a mi identificacion sin mi permiso 4. La señora de recepcion siempre esta estresada y mas que darte la bienvenida parece que te esta dando capacitacion para trabajar en una empresa barata, ademas es muy ensimosa 5. No habia toallas para secarse las manos y el agua caliente dejo de caer de repente y no pude bañarme 6. En la noche habia ruidos no se si de los vecinos o de otras personas pero parecia que golpeaban las paredes o el techo Nunca se queden en este lugar, deberian quitarles su permiso para operar y no deberian estar en Hoteles.com
Stayed 1 night in Nov 2023

8/10 Good

Britany vanesa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen Thaiz

Travelled with family
Liked: Cleanliness, room comfort
Todo perfecto
Stayed 4 nights in Oct 2023

4/10 Poor

Felix

Travelled with family
Disliked: Room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Aldo Fausto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar, espacioso, buena atención.

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, room comfort
Opinión buena y mala del establecimiento
Todo muy bien, trato y comodidad , solo un detalle entregan muy tarde la propiedad la salida debe ser a las 14:00 hrs puntual y limpieza rápida, nos entregaron a las seis de la tarde , deben ser estrictos con la salida para no afectar a los huéspedes que entran al día siguiente aparte de que te restan tiempo en la estadía, la comunicación es excelente, trato igual , sólo ese detalla que siento que deben atender urgentemente
Stayed 1 night in Nov 2022

10/10 Excellent

jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar muy familiar con una atención y amabilidad insuperable
Stayed 2 nights in Feb 2022

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, room comfort
Fue perfecto
Stayed 4 nights in Jan 2022

8/10 Good

Alfonso Ivan

Travelled with family
Liked: Cleanliness, room comfort
Agradable estancia.
Es un buen lugar, bonito, cómodo, accesible, con buena ubicación, buena y constante atención por parte del personal; el único detalle es el estacionamiento, solo hay lugar para dos o máximo tres autos pequeños (en el establecimiento), lo cual obliga a, si no hay lugar, pagar una pensión o dejar el auto en la calle.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lo que más me gusto La ubicación El precio Y La Atención
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy acogedor y super práctico, el personal es muy amable y atento, tuvimos un inconveniente con el calentador de agua pero nada que no pudiera resolverse
Stayed 2 nights in Mar 2021