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4.0 out of 5

"Everything was perfect! " More

By a verified traveller on Sun 25 Jul 2021

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Westin, Junior Suite, 1 Bedroom, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The Westin Zagreb's great location gets high marks from our customers. During your stay, you're just a quick walk from Mimara Museum. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Mimara Museum and 6 minutes on foot from Marulic Square
  • Cats and dogs welcome for a fee

The Westin Zagreb ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Zagreb

Everyone (4) Business (1) Family (4) Other (1)
5 out of 5
Everything was perfect!

Posted by on 25 Jul 2021

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Comment from Hotel Management

26 Jul 2021 by Westin Front Desk

Dear guest, thank you for sharing your nice experience about the stay on the portal. Regards,

1 out of 5

Close to center

great location close to city center perfect option for running, swim and relax a bit outdated but still OK

Posted by on 6 Nov 2015

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3 out of 5
Hotel allgemein ist mega schön.Zimmer war ok aber Bett war unbequem und haten Rückenschmerzen.Essen und Getränke sehr gut aber Personal frech, langsam und unorganisiert.

Posted by on 1 Jan 2022

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Comment from Hotel Management

4 Jan 2022 by Westin Front Desk

Dear susanne, We would like to thank you for choosing The Westin Zagreb hotel during your recent stay and for finding the time to give a review. We have taken note of your comment and hope to have the opportunity to create a better experience for you in the future! Sincerely, Westin Zagreb Team

5 out of 5
Tip Top

Posted by on 6 Aug 2021

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Comment from Hotel Management

17 Aug 2021 by Westin Front Desk

Dear guest, thank you for your stay with us. Regards

4 out of 5

Posted by on 9 Mar 2020

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Comment from Hotel Management

4 Nov 2020 by Westin Zagreb

Thank you for your comment and fedback. Best regards, Westin Zagreb

4 out of 5
Unsere Erwartungen sind erfüllt, Zentrale Lage sehr nah an Zentrum, Eingang /Außenbereich und Parkplatzfläche dringend erneuern.

Posted by on 15 Nov 2019

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Comment from Hotel Management

4 Nov 2020 by Westin Zagreb

Thank you for your comment and feedback. Best regards, Westin Zagreb

4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

2 May 2019 by The Westin Zagreb team

We would like to thank you for sharing your review! Looking forward to welcome you back in order to create more special moments with The Westin Zagreb hotel.

5 out of 5
Angenehm und Zentrale Lage, sehr gute möglichkeiten für den öffentlichen Verkehr

Posted by on 8 Jan 2019

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Comment from Hotel Management

15 Jan 2019 by The Westin Zagreb team

Thank you very much for your warm feedback. We are glad that you have enjoyed in all hotel facilities. Your feedback gives us motivation to work harder and to improve our facilities. Looking forward to welcome you back. Kindest regards,

5 out of 5

Tip Top

Alles Tip Top Super Lage super nettes Personal.Positiv überrascht vom Hotel es hat sich auf jeden Fall gelohnt!A1 :)

Posted by on 27 Aug 2015

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4 out of 5

Stadthotel

Eine Nacht zur Überbrückung der Weiterfahrt, ohne Frühstück und weitere Ansprüche.

Posted by on 13 Oct 2014

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About the The Westin Zagreb

Location Krsnjavoga 1, Zagreb, 10000

Property Features

The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available. This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Zagreb Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

The Westin Zagreb has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Scooter/moped rentals nearby
  • Fitness classes on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Comprehensive recycling policy
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Hotel Zagreb
  • Westin Zagreb
  • Zagreb Westin
  • Westin Zagreb Hotel
  • The Westin Zagreb Hotel Zagreb
  • The Westin Zagreb Hotel
  • The Westin Zagreb Zagreb
  • The Westin Zagreb Hotel Zagreb

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.