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5.0 out of 5

"Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that ... " More

By a verified traveller on Fri 13 Sep 2019

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Apartment

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Presidential Apartment

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Crocus, you'll be within walking distance of Krupowki Street. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, facials or manicures and pedicures at SPA
  • Services include babysitting, supervised childcare and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Krupowki Street and Koziniec Ski Lifts
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee

Hotel Crocus ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Crocus

Couples (1) Family (2)
5 out of 5
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.

Posted by on 13 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Ewa

Thank you for writing the opinion about stay. We are glad that you spent nice time in our hotel . We welcome You in Hotel Crocus next time. Hotel Crocus****

5 out of 5
Hyvä palvelu, ystävällinen henkilökunta, loistava ruoka ja erinomainen aamiainen.

Posted by on 15 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Ewa

Thank you for writing the opinion about stay. We are glad that you spent nice time in our hotel . We welcome You in Hotel Crocus next time. Hotel Crocus****

Property Features

Hotel Crocus offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 3 meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Crocus. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 4-star Zakopane hotel is smoke free.

  • 49 guestrooms or units
  • 1722 sq ft of conference space
  • 160 sq. m of conference space
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Zakopane Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Crocus offers 49 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Children's dressing gowns

Food & Drink

Hotel Crocus has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

SPA has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Hot stone massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: PLN 80 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: PLN 40 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crocus Hotel
  • Crocus Zakopane
  • Hotel Crocus
  • Hotel Crocus Zakopane
  • Hotel Crocus Hotel
  • Hotel Crocus Zakopane
  • Hotel Crocus Hotel Zakopane

You should know

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.