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Hotel Czarny Potok

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Czarny Potok

Front of property
Aqua centre
In-room safe, desk, free cots/infant beds, rollaway beds
Sauna, hot tub, body treatments, aromatherapy, hot stone massages
TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500
  • Krupowki Street
    7 min walk
  • Zakopane Aqua Park
    12 min walk
  • Tatra Museum
    13 min walk
  • Poprad (TAT-Poprad - Tatry)
    71 min drive

Room options

View all photos for Double Room (with extra bed)

In-room safe, desk, free cots/infant beds, rollaway beds

Double Room (with extra bed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | In-room safe, desk, free cots/infant beds, rollaway beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | In-room safe, desk, free cots/infant beds, rollaway beds

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, free cots/infant beds, rollaway beds

Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Czarny Potok

Hotel with a full-service spa, a short walk to Krupowki Street
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Czarny Potok offers 44 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Czarny Potok, you're just a quick walk from Krupowki Street. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Treat yourself to facials, body treatments or hot stone massages at the spa
  • Amenities include a front desk safe, 4 meeting rooms and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Krupowki Street and Gugu Park Linowy
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Czarny Potok offers its guests a full-service spa and a sauna. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 4 meeting rooms available. Hotel Czarny Potok also features tour/ticket assistance, a garden, and room service (during limited hours).

This 3-star Zakopane hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Czarny Potok
Czarny Potok Zakopane
Hotel Czarny Potok
Hotel Czarny Potok Zakopane
Hotel Czarny Potok Hotel
Hotel Czarny Potok Zakopane
Hotel Czarny Potok Hotel Zakopane

Hotel Czarny Potok Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 130 reviews" "
Rating 8 - Good. 59 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Miroslaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Stayed 3 nights in Jun 2024

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Stayed 3 nights in Jan 2024

8/10 Good

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, heater in the washroom didn't work
Stayed 3 nights in Mar 2023

8/10 Good

Jacek

Liked: Cleanliness, staff & service
Good place for a short stay
Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Stayed 4 nights in Mar 2023

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Olha

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel, very friendly staff, great breakfast

10/10 Excellent

Dawid

Stayed 4 nights in Oct 2022

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

SHMUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff exceptionally nice. Good view from our room on Gubałówka Very close distance to the major attractions in Zakopane.
Stayed 1 night in Aug 2021

10/10 Excellent

Wlodzimierz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Fantastic stay, amazing location and the staff were super friendly! Our room was really nice and the pool and hot tub area were great for what we wanted!
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2020

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect place to stay while in zakopane
Stayed 3 nights in Aug 2020

8/10 Good

Trond

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stay in Zakopane
Great hotel with a friendly staff. Rustic and cosy style and a relaxing jacuzzi and spa area :)
Stayed 4 nights in Jan 2020

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend this hotel
We had very nice and pleasant stay at this hotel. Hotel is little bit older but still very clean and nice. We were also very satisfied with breakfast.
Stayed 2 nights in Jan 2020

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fabulous facilities
Superb hotel, close to the town centre and with great facilities. Big room, with plenty of space and nice and clean. Lovely breakfast and best of all, the spa facilities which we loved. Excellent value for money, we plan to return next Christmas!
Stayed 2 nights in Dec 2019

8/10 Good

Didzis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the start it was a great experience, the receptionist was very helpful telling us about the area, the room was very clean and tidy, we had a room on the 3rd floor and had a balcony so in the morning we could sit out and drink coffee, breakfast was good and plentiful,it was a very enjoyable stay.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Go elsewhere
Pros: close proximity to town Cons: cold pool and jacuzzi very soft bed unsmiling ,rude front desk staff no coffee pot or kettle in room if you want coffee, there is a fee except at breakfast breakfast was lots of little salads and stale breads furniture in room was chipped and marred shower was tiny
Stayed 2 nights in Oct 2019