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Willa Excelsior

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Willa Excelsior

Apartment | View from room
Interior entrance
Triple Room | Free WiFi
Quadruple Room | Free WiFi
Buffet

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
ul. Grunwaldzka 9, Zakopane, 34-500
  • Krupowki Street
    6 min walk
  • Tatra Museum
    11 min walk
  • Zakopane Aqua Park
    15 min walk
  • Poprad (TAT-Poprad - Tatry)
    91 min drive

Room options

View all photos for Comfort Room, 2 Bedrooms, Garden View

Interior entrance

Comfort Room, 2 Bedrooms, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

  • 40.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Free WiFi

Economy Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area | Flat-screen TV

Comfort Apartment

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View | Free WiFi

Superior Double Room, 1 King Bed, Mountain View

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Krupówki40

Pool
Hot tub
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (32)
The price is €92
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Krupówki40

About this property

Willa Excelsior

Hotel in Zakopane, a short walk to Krupowki Street
Self parking, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a garden are on-site.
Willa Excelsior offers 31 accommodations. Flat-screen televisions are featured in guestrooms. This Zakopane hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Willa Excelsior, you're just a quick walk from Krupowki Street. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and library
  • Steps from Gugu Park Linowy and 6 minutes on foot from Krupowki Street
  • Cats and dogs welcome for a fee (restrictions apply)
Willa Excelsior offers its guests a library, tour/ticket assistance, and a garden. Public spaces have free WiFi. Willa Excelsior also features a picnic area, coffee/tea in common area, and room service (during limited hours). For a fee, parking is available.

This 3-star Zakopane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 20 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: PLN 30 for adults and PLN 25 for children
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Willa Carlton 10 m away]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: PLN 50 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 30 for adults and from PLN 25 for children
  • Self-parking fee: PLN 20 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Willa Carlton 10 m away
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane

Willa Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Archie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daria

Stayed 1 night in May 2024

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
No oulets in room
Stayed 2 nights in Oct 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Tony

Stayed 4 nights in Jul 2023

6/10 Okay

travellust3, Germany

Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Convenient location, room was nicely heated abd bathroom nicely renovated.
Stayed 8 nights in Dec 2019

8/10 Good

Barbara, Vancouver, BC

Liked: Staff & service, property conditions & facilities
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very conveniently located close to the main pedestrian area yet in a very quiet part of the town. Everyone was extremely helpful with all requests we had (form checking in to requesting an iron and more information).

10/10 Excellent

Andrew, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Our rooms were perfect for my wife and son. Everything was within walking distance.The new town park is beautiful and just steps away. Overall...great stay and affordable!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do. Not. Stay. Here.
Awful. Check-in is next door. Nobody there. A sign says call a Polish mobile number (thanks - please, let me pay for you to do your job). Petulant, rude, young woman comes to desk - I have obviously inconvenienced her by being here. She gives me a key and tells me that if I want breakfast, I have to come over to this building for it. No fear. I've seen the restaurant when I was looking for you. Old. Folk's. Home. Room is terrible. Electrical wires hanging out near door. And from ceiling. And on bathroom floor. Furniture would be rejected by charity shop. Curtains won't close. Staff tell me that someone will come tomorrow to fix them. I leave tomorrow? What about when the sun rises at 0545? They manage to fix it. Which only shows that curtains are 60cm narrower than window. The only thing worse is the rope of human hair in the sink, which won't wash away. Truly awful place.

6/10 Okay

CHRISTOPHER

Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!
Staff was exceptionally helpful! Stellar customer service. Great location short walk to the main streets! Will return to this place again.

8/10 Good

Ryan, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Zakopane
Great stay. Accommodation is in a good location close to the main road where everything happens. Easy to find.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old with BIG rooms
The hotel was a bit tired, but the "room" was huge, with a living room, 2 toilets and a loft with 2 double beds. The hotel was of an older date and had no elevator, so it was a little harder to have to drag your heavy suitcase up all those stairs.
Stayed 1 night in Jul 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

laurence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Bogumila

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszytko super
Stayed 3 nights in Oct 2021

6/10 Okay

Hans jacob

Disliked: Staff & service, property conditions & facilities, room comfort
Gammelt og trist.
Jeg bodde der bare en natt, og det var mer enn nok. Trist og gammelt overnattingsted som er gått ut på dato. Kan ikke akkurat anbefale noen dette stedet. Måtte over i nabolaget å hente nøkkel til rommet og ingen heis. I det hele tatt en trist opplevelse.
Stayed 1 night in Sep 2021

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Spodziewałam się czegoś lepszego
Pokój bardzo czysty, 2 krzesła na 3 osoby, tylko jeden podwójny kontakt, suszarka do włosów porażka, wzięłam swoją ale abym mogła jej użyć ktoś musiał trzymać wtyczkę w gniazdku bo ciagle wypadała. Gniazdko wbudowane w zamontowana suszarkę - obluzowane, mało wygodne łóżka, widok z okna mega słaby - na śmietnik i paczkomat. Panie z recepcji bardzo grzeczne i miłe, śniadania dobre - polecam. Brak możliwości zrobienia kawy/herbaty - wbrew zapewnieniom na stronie. Ogólna lokalizacja w sumie ok. Słabą opcja jest dopłata za parking, przy takiej cenie wynajmu powinno być zawarte w cenie. Biorąc pod uwagę wszystko cena zbyt wysoka
Stayed 3 nights in Jul 2020

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2020

6/10 Okay

Maciej

Liked: Staff & service
Disliked: Room comfort
Dumna nazwa,przecietna jakość.
Hotel jest doskonale położony, cichy, posiada wiele pokoi o różnych powierzchniach i komforcie. Niestety, przydzielony nam pokój byl stosunkowo mały, z absoltnym minimum czyli lazienka )bardzo dobra) łóżko, wieszak, szafka i maly tv. Minusem bylo przydzielenie nam malych, oddzielnych łóżek bez możliwości zmian.
Stayed 2 nights in Jan 2020