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Zanzibar Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Zanzibar Palace Hotel

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | View from room
Interior detail
Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | Terrace/patio
Royal Suite, 1 King Bed, Partial Ocean View, Executive Level | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Kiponda area house number 831, Stone Town, Zanzibar Town
  • Malindi Mosque
    ‪1 min walk‬
  • Beit el-Sahel (Palace Museum)
    ‪2 min walk‬
  • House of Wonders
    ‪3 min walk‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand Suite, Bathtub

Grand Suite, Bathtub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Grand Suite, Bathtub

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level | Egyptian cotton sheets, premium bedding, Select Comfort beds

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

  • 67 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed, Ensuite

Luxury Double Room, 1 Queen Bed, Ensuite | Egyptian cotton sheets, premium bedding, Select Comfort beds

Luxury Double Room, 1 Queen Bed, Ensuite

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed, Balcony

Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds

Romantic Suite, 1 King Bed, Balcony

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony, City View

Signature Suite, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Signature Suite, 1 King Bed, Balcony, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Zanzibar Palace Hotel

Central Zanzibar Town hotel connected to a shopping centre, steps from Malindi Mosque
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms.
Zanzibar Palace Hotel offers 9 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Zanzibar Palace Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Malindi Mosque. Features include free breakfast, free WiFi in public areas and a free ferry terminal shuttle.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Palace Restaurant
  • Indulge with deep-tissue massages, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Malindi Mosque and Beit el-Sahel (Palace Museum)
  • Free ferry terminal shuttle service
Zanzibar Palace Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a library, and multilingual staff are also featured at Zanzibar Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Zanzibar Town hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Palace Restaurant – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

English, French, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Palace Restaurant

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • On the boardwalk/promenade

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Zanzibar Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Hotel Zanzibar
Zanzibar Palace
Zanzibar Palace Hotel
Zanzibar Palace Stone Town
Hotel Zanzibar Palace
Zanzibar Palace Hotel Zanzibar Island/Stone Town
Zanzibar Palace Hotel Hotel
Zanzibar Palace Hotel Zanzibar Town
Zanzibar Palace Hotel Hotel Zanzibar Town

Zanzibar Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 132 reviews
Rating 8 - Good. 23 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniela was a fantastic and welcoming host. This historic, well appointed hotel will be a favorite memory and repeat visit. The food was delicious. The coffee and beds were some of the best I've had in Africa. Daniela and I had a great conversations and she arranged a prison island tour for us. It was my second trip to Stone Town and second tour. Last time it wasn't bad but this time it was a better experience. The pilot and your guide this time were far superior to the last prison island excursion.

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I had a wonderful stay at the Zanzibar Palace Hotel. The owner and staff were very nice, helpful and accommodating to my needs. The breakfast was delicious and filling. I did not even need lunch and would be good until dinner. The hotel and rooms are very beautiful and authentic, I felt like a Disney princess :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and atmospheric hotel in an old mansion in the center of Stone Town, 3-10 minutes’ walk to restaurants, Darajani Market, shops, Forodhani waterfront park and historic sites. Very clean with updated bathroom, including excellent shower, and internet and very good restaurant just for guests (nine rooms only). We stayed in Rosewood, a very small but attractive room on the 3rd floor (2nd floor for Europeans). Many stairs, no elevator. Daniela, the owner, and all of the staff are professional, attentive, helpful and friendly. We’d stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the middle of town if your in stone town it’s a perfect central location
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely Zanzibar with an owner who goes out of the way to make you comfortable and happy. Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Soyoung

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness, staff & service
The property lacks personality and an identity. Seems more like a hostel than a hotel. It’s a cool building but the decor and design is non-existent and there is little energy in the place. Location is good and the airport pick up for VIP was helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Friendly and helpful staffs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is authentically decorated and very charming. The room and veranda are quite spacious and very well appointed with warm personalized details like elegantly hand written tags on the hair and body care bottles. The bed is very comfortable. Daniella is incredibly helpful. I was nervous about getting lost on my way to a dinner reservation even though it was very close. The center of town can be a bit of a maze to navigate, so she had one of her staff escort me the entire way there. She also informed me that the restaurant staff would accompany me back. After dinner, I was escorted comfortably back. The breakfast is so pleasant with a varied selection of buffet items as well as prepare to order items. Oh, and they have a really nice coffee machine that can make lattes, espresso, regular coffee, etc. it was some of the best coffee I enjoyed on the trip. I am a solo traveler in my early 60’s so I regularly interact with staff to enjoy conversations. Daniela is quite engaging, a real joy to speak with. She’s never too busy to provide a suggestion or partake in a conversation. The restaurant and bar staff were just as delightful and I even shared drink recipes with one. An incredibly great stay! I would stay here again!
Stayed 2 nights in Jul 2024

4/10 Poor

Chrystal, Southfield

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too old and run down. Stairs were unsafe and not level. Bed was too high. Bathroom was tiny and old. Tv didn’t work well. I didn’t like the mosquito netting around the bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Amenities, property conditions & facilities
Great stay with awesome staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in hundreds of hotel rooms across the globe of various quality and this one takes the cake for some serious malfunctions. I was prepared for unique and thought it would be a super cool place. We had the honeymoon suite. Up six very steep flights of stairs (could be charming). I had immediately asked to be shown the room. They insisted on showing us around the lobby. Seriously. I really just needed to go to pee but they had to show us the dirty couch. we make it up the 6 steep flights. Weird. They show us the bathroom. Which is up another flight of stairs and outside. It was pouring rain. Although there was a cover I peed while getting rained on. Like for real. So we leave and sightsee for a few hours. We come back and head the six flights back to our room. And we can't get in. Try unlocking it and it it kept getting relocked. From the inside. There was someone in there that kept relocking the door. Slightly off but okay. The lady for turn down service finally lets us into our own room and continues to awkwardly do not sure what. Then with us in the room she sprays crazy amounts of roach spray. Like for real. The room has a sheen of roach spray that is settling all over it and us. Completely nauseated by the smell and the process. Unbelievable. I called down and asked them to find us a cab. To be fair to the hotel I didn't complain. I just wanted out. since I didn't touch one thing I asked for partial refund. They said no. Stay at the Hyatt.
Stayed 1 night in Jul 2024

2/10 Terrible

veronica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was totally the opposite of what we expected certainly not 4 star. Misold
Stayed 2 nights in Jun 2024

10/10 Excellent

Khrystine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were nice. Getting to the hotel is difficult. Roads leading to property aren’t much wider than a car width.
Stayed 1 night in May 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in center of Stone Town
Great stay in the center of Stone Town. The building is unique with an interesting history and every room has a slightly different vibe. Our room has a balcony to the busy street below and an in-room large bath/shower. All of the staff were very friendly and gave maximum effort to ensure we enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing character, this. Hotel has a charm that totally enhanced my stay and out in context where I was and the history. The staff - omg so courteous and helpful, in all my travels I have not experienced more genuine hospitality
Stayed 4 nights in May 2024

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with charm. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the traditional Cousy nature it has. I did not like the fact it doesn’t have ramp access at the entrance and no elevator… UNESCO prevented that I understand but it makes it family unfriendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at dozens of hotels throughout Africa, and this is my new favorite! We loved every part of it…the bed, bath, beauty, ambiance, food, wine, staff, and owner! The room had all the amenities we needed, the bed was exceptionally comfortable, the location in the heart of stone town is superb, and the breakfast delicious! We have already booked our next stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher, Hermantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the nicest people I have ever met. Friendly, genuine and helpful! I can not say enough good things about the people who work at Zanzibar palace The location was within walking distance of everything we wanted, the breakfast was excellent
Stayed 1 night in Dec 2023