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Hotel Palafox

5.0 star property

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Photo gallery for Hotel Palafox

Lobby lounge
Seasonal outdoor pool, pool umbrellas
Suite | Minibar, in-room safe, desk, soundproofing
Courtyard
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle Marques de Casa Jimenez, s/n, Zaragoza, Zaragoza, 50004
  • Puerta del Carmen
    ‪3 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Plaza de Espana
    ‪6 min walk‬
  • Zaragoza (ZAZ)
    ‪21 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

NH Collection Gran Hotel de Zaragoza

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (937)
The price is €89
for 1 room
includes taxes & fees
2 Mar - 3 Mar
NH Collection Gran Hotel de Zaragoza

About this property

Hotel Palafox

Luxury Zaragoza hotel in Zaragoza Old Town with a fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Hotel Palafox offers 179 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Zaragoza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palafox. During your stay, you're just a quick walk from Puerta del Carmen. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Aragonia
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute walk from Puerta del Carmen and 12 minutes on foot from Basilica de Nuestra Senora del Pilar
Hotel Palafox offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palafox. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Zaragoza hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Aragonia – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Coraceros – This lobby lounge only serves lunch.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aragonia
  • Coraceros

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Beach loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

Property is also known as

Hotel Palafox
Hotel Palafox Zaragoza
Palafox Hotel
Palafox Zaragoza
Palafox Hotel Zaragoza
Palafox
Hotel Palafox Hotel
Hotel Palafox Zaragoza
Hotel Palafox Hotel Zaragoza

Hotel Palafox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 434 reviews
Rating 8 - Good. 148 out of 434 reviews
Rating 6 - Okay. 40 out of 434 reviews
Rating 4 - Poor. 24 out of 434 reviews
Rating 2 - Terrible. 7 out of 434 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for a one-night stop on the way by car to southern Spain.

2/10 Terrible

Richard

Business traveller
Disliked: Property conditions & facilities
If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was magnificent!
Stayed 1 night in Sep 2024

4/10 Poor

Andrei

Travelled with family
Disliked: Cleanliness, staff & service
An unpleasant welcome experience
At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

julia, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Lovely hotel , perfectly situated for us to visit the Old Town and watch our daughter in an orchestra tour.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and location!
Stayed 1 night in Jul 2024

8/10 Good

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff contributed to a very pleasant three night stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
air conditioning very bad Hotel.in urgent need of refurbishment
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Zaragoza city
Good parking city center plenty shopping next door casino excellent
Stayed 1 night in Jun 2024

4/10 Poor

alexis

Travelled with group
Disliked: Staff & service, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Gianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great service
Stayed 2 nights in May 2024

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel shouts out its historic five star rating, which is to say the least just a bit ambitious, it is nevertheless a value-for-money “go to” option for visiting Zaragoza. Well located for walking to the old city and host of lively tapas bars nearby, the standard room was spacious, with minibar, a sitting area for two and large bathroom. It did not have any tea or coffee making facilities in the room, but the breakfast was generous. We also dined in the hotel one night and rated the food highly. We would stay at this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Juanita, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel stay
Lovely stay in a grand hotel. The entrance was beautiful, comfy beds and breakfast buffet great! Only downside was rooftop pool wasnt open on such a lovely sunny weekend!
Stayed 2 nights in Apr 2024

8/10 Good

James

Business traveller
Liked: Staff & service
Nice hotel, tho is a bit tired now.
Stayed 2 nights in Mar 2024

4/10 Poor

Maryse

Stayed 1 night in Feb 2024

8/10 Good

Deivy

Liked: Cleanliness, staff & service, property conditions & facilities
The internet was not very good.
Stayed 1 night in Jan 2024

10/10 Excellent

Elhadji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services & very safe place.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Palafox is an Elegant Choice in Zaragoza
Hotel Palafox proved to be a delightful choice in central Zaragoza, and one which we would recommend highly. Located on a short, quiet street, it is only a few minutes’ walk to busy commercial areas with numerous shops and restaurants. For example, the Basilica of Our Lady of the Pillar, perhaps the best known tourist destination in Zaragoza, is just a pleasant 15- or 20-minute walk away. The staff are professional and accommodating, while our room was spacious and warm. Likewise, the on-site restaurant, Aragonia, served delicious dishes in an elegant setting — we liked it so much that we ate dinner there two of our three nights in the the city. We also ate in the well appointed bar and were very happy with our experience. In short, Hotel Palafox is an excellent choice for travelers who want to pamper themselves in Zaragoza.
Stayed 3 nights in Nov 2023