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Hotel Zum Hirschen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zum Hirschen

Exterior
Indoor pool
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Interior entrance
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Dreifaltigkeitsstraße 1, Zell am See, Salzburg, 5700
  • City Xpress Ski Lift
    3 min walk
  • Zell am See Leisure Centre
    4 min walk
  • Ebenberg Ski Lift
    5 min walk

Room options

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 70 sq m
  • City view
  • Sleeps 7
  • 1 Double Bed, 3 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Living room | 60-cm flat-screen TV with cable channels, TV, heated floors

Deluxe Suite

  • 85 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed, 1 Single Bed, 1 Single Sofa Bed and 2 Double Sofa Beds

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Basic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Zum Hirschen

Hotel with a full-service spa, a quick walk to Lake Zell
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Zum Hirschen offers 47 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. 60-cm flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is open daily.
During your stay at Hotel Zum Hirschen, you're just a quick walk from City Xpress Ski Lift. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine while dining at Zum Hirschen
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, locker space and a lift
  • On-site recreation includes a sauna, mini golf and helicopter/aeroplane tours
  • 8 minutes by foot from Lake Zell and a 3-minute drive from Schmittenhöhe Ski Resort
  • Dogs welcome for a fee
Hotel Zum Hirschen offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and ski storage are also featured at Hotel Zum Hirschen. Parking is available for a fee.

This 4-star Zell am See hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Zum Hirschen – This restaurant specialises in Regional cuisine.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zum Hirschen

Family friendly

  • Indoor pool
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 35.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 35.0 per stay
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Zum Hirschen
Hotel Zum Hirschen Zell Am See
Zum Hirschen
Zum Hirschen Zell Am See
Hotel Zum Hirschen Hotel
Hotel Zum Hirschen Zell am See
Hotel Zum Hirschen Hotel Zell am See

Hotel Zum Hirschen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 157 reviews" "
Rating 8 - Good. 46 out of 157 reviews" "
Rating 6 - Okay. 17 out of 157 reviews" "
Rating 4 - Poor. 5 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mohannad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never again!
Was a very bad experience for us for many reasons, will never book this hotel again: 1) there are many bars under the hotel, so it’s so noisy and you would not be able to sleep till 3:00 am due to the people shouting and screaming all night. Closing the windows was not an option as there is no AC !! 2) towels were smelling bad. 3) no parking available for the car, u less you pay 15 Euro every day!! 4) very poor breakfast. 5) old furniture. On the other hand, the staff were friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kumudu De

Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel - particularly in the bar and reception area. We ate at their restaurant and the food was fabulous if a little pricey. The rooms were spacious and clean (we had a superior double) and it’s incredibly well placed in the centre of Zell am See so plenty of buses to other ski areas. The towels were a little on the small side and quite harsh and the body and hair gel was not replaced often enough so we ran out twice. Also there are no tea and coffee facilities but we asked for a kettle! Everything else was great. Ski rental is nearly opposite and train station only a few minutes walk away. Hotel staff very helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location close to ski lifts or bus was great. Very easy for access to rest of the town. Staff were nice and the hotel and rooms were spotless. Breakfast choice was amazing. Bed comfortable, bathroom modern and room was spacious. Did not eat at the hotel at night so can’t comment. The only negative was the noise from the main road into our room but think this was worse than normal due to underground road below the town being closed during our stay. If you want ski lessons then we would recommend Matt at the ski school at Schmitten station.
Stayed 4 nights in Jan 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent staff and superb food.
Stayed 3 nights in Dec 2023

10/10 Excellent

constantinescu

8/10 Good

Karoly

Stayed 4 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and high quality hotel
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Shiliang

Stayed 1 night in Jun 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, just what i expected since we been here many times before
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
nice place with good location
Struck checkin policy, we were only able to checkin at 2:30pm.
Stayed 1 night in Sep 2019

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Not quite what I expected!
Two night stay on our road trip around Austria. Found the hotel very noisy during the night with s lot of noise from outside. Mattress was comfortable but the pillows where none existent. Shower was poor facing across the bath. Breakfast was very limited on choice. Zell am see didn’t live up to my expectations after visiting Strobl on our trip. Zell was very crowded and spoilt by the railway running across in front of the lake. Don’t believe the holiday companies on getting the authentic Austrian experience.
Stayed 1 night in Aug 2019

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Peter, Okinawa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed four nights, came to ski. My room was clean and spacious, and the WiFi worked well. Breakfast was very nice, though I think breakfast should start at 7:00, not at 7:30. I ate one evening in the hotel restaurant; the food and the waitress were excellent. In the evenings, I needed to do a lot of writing at the desk in my room; unfortunately, the desk chair was very uncomfortable. Also, there was no waste basket in the room--only a very small basket in the bathroom. No box of tissues either. The hotel itself is in the center of town and next to a busy road, so expect some outside noises. But it`s only 150 meters to the gondola, and about a five-minute stroll to the train station.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
We booked with Expedia to stay at Hotel Zum Hirschen (HZH) but on check in, we were advised that they had over booked and we were given a room at a ‘sister’ hotel - Hotel Heitzmann. It was a very good room but overall experience was not the quality of Hotel zum Hirschen which we could clearly see when we had breakfast at HZH. The reason given for overbooking was that the HZH has not been able to receive emails in the last 2 weeks and therefore had overbooked!! Ridiculous reason. We had booked on 19.10.18 - 3 months ago. I had seen on Expedia correspondence that there was no need to re-confirm the booking before arrival. However, this was not the case. There is a difference in price between the hotels so please advise how we can be reimbursed for the difference.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just 200 meters from the main lift. Very good kitchen, though a bit expensive comparing to other places. Rooms are very clean, beds are nice and bathroom/toilet are well equipped, though tee/coffee amenities are absent.
Stayed 9 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Arthur, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Easy walk to station and lake, stunning mountain scenery from room. We were were short of time as had only stayed to attend a nearby funeral, but are planning to come back to spend more time in Zell-am-Zee. Excellent breakfast, and a good choice of evening meals in the restaurant.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is Very Good
The hotel is quite good. Large comfortable room and bed. Breakfast also very good. But Zell Am Sell not impressive, compared to other lake towns, Salzburg or Innsbruck. Funicula cost is a ripoff.
Stayed 1 night in Sep 2017

10/10 Excellent

Nicholas, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
Great, accommodating staff. They were able to provide bikes to ride around the lake, gave great suggestions, and were very friendly. The hotel is in a good location, about a 10-15 minute walk from the train stations and near the pedestrian area with food and shops. The hotel included a pass to the beach area on the lake with includes diving platforms and board, along with a water slide and a pool.