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Alpenlodge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alpenlodge

Exterior
Spa
Family Room with view to the Matterhorn | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Free daily buffet breakfast
Double Room | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
Zer Bännu 22, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt–Sunnegga Funicular
    10 min walk
  • Zermatt Visitor Center
    13 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Maisonette Junior Suite with view to the Matterhorn

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Maisonette Junior Suite with view to the Matterhorn

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Family Room with view to the Matterhorn

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Boutique Double Room with view to the Matterhorn

  • 22.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Style Double Room with view to the Matterhorn

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Quadruple Room with view to the Matterhorn

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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Hotel Basecamp

Breakfast included
Pet-friendly
Free WiFi
Bar
4.8 out of 5, Exceptional, (237)
The price is €379
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Basecamp

About this property

Alpenlodge

Ski-in/ski-out access for fun in the snow
Ski into Alpenlodge, where you can enjoy a drink at the bar/lounge and relax in a steam room.
Alpenlodge offers 12 accommodations with DVD players and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Alpenlodge. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Zermatt-Matterhorn Ski Paradise and 10 minutes on foot from Zermatt–Sunnegga Funicular
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome free of charge
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 October and 24 November.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alpenlodge offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 149 out of 174 reviews" "
Rating 8 - Good. 23 out of 174 reviews" "
Rating 6 - Okay. 1 out of 174 reviews" "
Rating 4 - Poor. 0 out of 174 reviews" "
Rating 2 - Terrible. 1 out of 174 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheilagh

Stayed 2 nights in Jul 2024

10/10 Excellent

Sujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Devin

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, NORWELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024

10/10 Excellent

Christina, Crestview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently enjoyed a fantastic weekend getaway at Alpenlodge in Zermatt, thanks to some last-minute luck! This charming hotel exceeded our expectations in every way. Situated on a sunny hillside, Alpenlodge offered stunning Matterhorn views from our room's balcony. The best part? We woke up to breathtaking sunrises and sunsets over the iconic peak! The village center and train station were within easy walking distance, making exploration effortless. The staff at Alpenlodge were exceptional. Friendly and helpful, they went above and beyond to ensure our comfort. They provided insider tips and recommendations on must-do activities in the area, making our trip even more enjoyable. The breakfast spread was delightful, offering a variety of fresh and delicious options to fuel our adventures. We can't wait to return for another stay in the future!
Stayed 1 night in Mar 2024

10/10 Excellent

Steeve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
Stayed 4 nights in Mar 2024

10/10 Excellent

DeAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
Stayed 8 nights in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Zijie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Viktoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
Stayed 1 night in Dec 2023

8/10 Good

Azlina Binte Mohd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nil
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wilma

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2023

10/10 Excellent

Lorenz

Travelled with family
The lodge staff was very friendly and helpful throughout our stay. This included doing laundry for us while we were out for the day. The charge was 10 euros for wash, dry, and fold. This was very much worth it as we were able to spend our time doing what we wanted to do without worrying about laundry. The room was spacious, clean, and comfortable. We had an excellent view of the Matterhorn both evenings and mornings from our room. Having bunk beds for the kids was a bonus versus having one bed for them to share. The breakfast buffet had a variety of options to choose from, and they will also prepare eggs for you. Definitely would recommend, and make sure you book a room with a view of the Matterhorn. If you book a room for more than one night they will arrange transportation from the train depot to the lodge for you.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alpenlodge Lodge and Zermatt Switzerland will hold such a special place in our hearts. Deborah, her family and staff were all so warm, kind, and helpful. The breakfast was delicious each morning and it truly felt like a mountain oasis! We HIGHLY recommend Alpen Lodge!