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Hotel Albatros Zermatt

4.0 star property

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Photo gallery for Hotel Albatros Zermatt

Mountain view
Turkish bath/hammam
Interior
Suite | View from room
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Steinmattstrasse 93, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Economy Double Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Suite

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn) | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Superior Double Room, Mountain View (Matterhorn)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Phoenix

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (658)
The price is €402
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Phoenix

About this property

Hotel Albatros Zermatt

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning.
Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Albatros Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a golf driving range
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport and train station pick-up shuttle service available for a fee
Hotel Albatros Zermatt offers its guests a full-service spa and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and a train station pick-up service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at Hotel Albatros Zermatt.

This 4-star Zermatt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
On-site venue – bar.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 30 per person
  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Albatros Zermatt offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Hotel Albatros Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 179 reviews
Rating 8 - Good. 35 out of 179 reviews
Rating 6 - Okay. 4 out of 179 reviews
Rating 4 - Poor. 1 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Lovely location. Amazing view of the Matterhorn. Enjoyable helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Virgil

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Great location - just a 5 minute walk to the main strip. Very comfortable bed!
Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Phenomenal
Stayed 1 night in Sep 2024

10/10 Excellent

Lezlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a great view but still quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Lake Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very good service and spacious room, room is clean and well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Badrul

Stayed 1 night in Mar 2024

10/10 Excellent

David, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family bed and breakfast feel in a small hotel. Rooms were nice and staff was extremely helpful. Breakfast was great too. Thank you for a nice stay!
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in Zermatt. Close walk to center of town, service was excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to all that Zermatt has to offer. We will come back to this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property; wonderful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Everything Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the hotel. The staff was very welcoming and was able to quickly accommodate a request we had about the room. The hotel is located a short walk away from the center of Zermatt; we personally saw it as a positive as it was quiet at night while still being walkable. I would be happy to stay here again.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Amenities
Loved this hotel. Had an incredible view of the Matterhorn from our balcony.
Stayed 2 nights in Sep 2023