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Hotel Alphubel Zermatt

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alphubel Zermatt

Deluxe Double Room, Balcony | Balcony view
Free daily buffet breakfast
Lounge
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Brantschenhaus 7, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt Visitor Center
    3 min walk
  • Zermatt - Furi
    4 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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Exterior

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Pet-friendly
Free WiFi
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4.7 out of 5, Exceptional, (171)
The price is €352
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Hotel Excelsior

About this property

Hotel Alphubel Zermatt

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
A bar/lounge, concierge services and tour/ticket assistance are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a garden, a TV in a common area and a front desk safe are on-site.
Hotel Alphubel Zermatt offers 29 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hotel Alphubel Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, a bar and concierge services are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 10 October and 25 November.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Alphubel Zermatt offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 548 reviews" "
Rating 8 - Good. 235 out of 548 reviews" "
Rating 6 - Okay. 56 out of 548 reviews" "
Rating 4 - Poor. 10 out of 548 reviews" "
Rating 2 - Terrible. 4 out of 548 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

C N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but clean and comfortable with a balcony. Easy walk from the train station and centrally located in the village. Met our needs perfectly.
Stayed 4 nights in Aug 2024

8/10 Good

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but clean. A block away from the noisy/busy pedestrian stroll. Very close to train station, stores and restaurants. Good choices for the continental breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

Disliked: Cleanliness, staff & service
Not perfect but a fair deal for the money
The best attributes about the Hotel Alphubel in Zermatt were its location and reasonable price (at least it was reasonable for this area). It is an easy walk from the train station, and a short block away from the main commercial street. The worst thing about it is that the bathroom had a slight sewage odor. The bathroom was small but clean, and the odor wasn't so bad that it was detectable in the room when the door was closed. The bed was not especially comfortable, but adequate.
Stayed 2 nights in Aug 2024

8/10 Good

Sowmya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

warren

Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness
Had to check in at different hotel
Stayed 1 night in Aug 2024

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place. Would stay again!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short visit
We only slept 1 night and we set off very very early. The room were quite small, but it had everything you need. Also, the balcony compensate for the smaller room. The weather was nice so we had the dinner on the balcony. I wish I could stay longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Fany Pey Diana, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel closed to the main street and train station. Very convenient. Breakfast was great. Hotel room was a little be outdated, but the price was good.
Stayed 1 night in Jul 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raymond-Yves, Kenner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and so close to the train station. Breakfast was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Leslie

Disliked: Staff & service, property conditions & facilities
Our room was a little tired, but overall ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelent for solo travelers!
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and not too expensive (for Zermatt).
Check-in was next door at Continental Hotel but given plenty of notice of this. Reception was so helpful with extra pillows and a kettle as well as being efficient and professional. Was very impressed with this. Location was very central to everything and having an outdoor section to our room was very welcome (although no shade available). Room was spotless and extremely comfortable. Pity we were only stopping two days. Zermatt itself is very busy, lots of restaurants/thing to do and lots of visitors and we are glad we finally made it there. Often gets cut off in winter and with local storms we were worried ourselves as trains from Visp were bus replacement. But all worked for us in the end and very happy we chose this hotel to stay at.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff was helpful. Awesome location! Very clean and comfortable. Breakfast was wonderful! Would return if visiting Zermatt
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities
Close to the train station and shops. Good restaurant. Efficient staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

4/10 Poor

SHUBHADA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. The rooms are very cramped 2. There is no window in the room as shown in the pictures on expedia. 3. The bathroom is very small and there in not enough space even to stand while taking shower. The picture on expedia shows a decent sized bathroom. 4. The room was unclean and the pillows and bed sheets were not changed. 5. We had requested a room on higher floor but we were assigned a room on the first floor which was noisy. 6. Thus the price paid by us is too expensive and we did not enjoy our stay at all. We are totally disappointed as it seems expedia does not verify the postings on their website. We will never book again on expedia.
Stayed 2 nights in Jun 2024

6/10 Okay

Dennis

Small rooms and bathrooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Property is a 5 minute walk from train station centrally located in the heart of Zermatt.
Stayed 2 nights in Jun 2024

4/10 Poor

Swapnil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay this is a mediocre hotel. There was absolutely no staff at anytime. Breakfast is just for name sake.quadruple room is really tiny. I should have rather paid and stayed elsewhere. The carpet is some ugly color and room doesn’t look fresh though it’s clean. Bathroom is also real tiny
Stayed 2 nights in Jun 2024