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Standard Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Bristol. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, free train pick-up service and a full-service spa are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and ski equipment rentals
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee

Hotel Bristol ratings based on 21 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Bristol

Everyone (15) Couples (4)
5 out of 5

Posted by on 15 Jul 2023

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5 out of 5
Bergaussicht

Posted by on 20 Feb 2023

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Comment from Hotel Management

20 Feb 2023 by Karolina, Reception

Vielen Dank für Ihr freundliches Feedback

5 out of 5
Bei diesem sehr warmen Wetter war das Zimmer einmalig kühl.Sehr gut und ruhig geschlafen.

Posted by on 20 Jun 2022

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Comment from Hotel Management

8 Jul 2022 by Karolina, Rezeption

Vielen Dank. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten.

5 out of 5
Tout était parfait la chambre le petit déjeuner très bon avec beaucoup de choix Très bon accueil et personnel sympathique et professionnel

Posted by on 19 May 2022

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Comment from Hotel Management

14 Jun 2022 by The Bristol Team

Merci pour votre excellant feedback. Ravi de vous revoir un de ces jours.

5 out of 5

Posted by on 29 Jan 2022

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5 out of 5
Wir hatten ein sehr modernes und schönes zimmer mit blick auf dad matterhorn. Dieses wurde kurz zuvor renoviert wie uns die rezeptionistin mitteilte. Das personal war freundlich und zuvorkommend. Das frühstücksbuffet war für uns schweizer ausreichend und sehr lecker. Jedoch denke ich das dieses für ausländer etwas zu wenig auswahl bietet.

Posted by on 14 Nov 2021

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Comment from Hotel Management

15 Nov 2021 by Hotel Bristol Team

Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. Auf ein baldiges Wiedersehen :-)

5 out of 5
Schöne Zimmer, sehr gutes frühstück, flexibel

Posted by on 12 Nov 2021

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Comment from Hotel Management

15 Nov 2021 by Hotel Bristol Team

Danke für das gute Feedback, gerne immer Mal wieder :-)

4 out of 5

Posted by on 18 Oct 2021

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5 out of 5
Es hat uns sehr gut gefallen, sehr schöne Zimmer mit Bergsicht! Dass gesammte Personal sehr freundlich, mega gutes Früstücksbuffet! Bravo, wir kommen wieder!

Posted by on 17 May 2021

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Comment from Hotel Management

17 May 2021 by Karolina, Rezeption

Danke für Ihre freundlichen Worte über Hotel Bristol. Wir würden uns sehr freuen, Sie hier in Zeratt wiederzusehen !

5 out of 5

Posted by on 17 Jan 2021

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Comment from Hotel Management

14 Mar 2021 by Karolina, Front desk

Vielen Dank für Ihre nette Bewertung

Property Features

Hotel Bristol offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A library, a terrace, and an arcade/games room are also featured at Hotel Bristol. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Hotel Bristol offers 39 accommodations with a safe and complimentary dressing gowns. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers.

  • Private balcony
  • Television
  • Bath or shower
  • Hairdryer
  • Safe
  • Dressing gowns
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Downhill skiing nearby
  • Ski equipment rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Bristol offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Pet Policy

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard and cash.

  • Car not required
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Cashless transactions are not available
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel
  • Bristol Hotel Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel Zermatt

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.