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4.2 out of 5

"Quite location, walkable on train main station. Breakfast room is so tight. Pillows on the room are so soft and uncomfortable. " More

By a verified traveller on Sun 14 Jul 2024

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Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Continental's great location. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a bar are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • On-site recreation includes ice skating
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee

Hotel Continental ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Continental

Everyone (20) Couples (7) Family (3)
3 out of 5
Quite location, walkable on train main station. Breakfast room is so tight. Pillows on the room are so soft and uncomfortable.

Posted by on 14 Jul 2024

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Comment from Hotel Management

26 Aug 2024 by Hotel Continental

Dear Reynante Thank you for your feedback. We’re glad you appreciated the quiet location and the walkability to the train station. We’re sorry to hear about the tight breakfast room and the pillows. Your comments are valuable, and we’ll work on making improvements. We hope to have the opportunity to welcome you back.

5 out of 5
The location is ideal for lifts and for central restaurants. Can’t fault the hotel, it exceeded our expectations. It had everything that we needed, including a safe and a mini fridge. Will stay here again, if we ever go back to Zermatt.

Posted by on 12 Jan 2020

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Comment from Hotel Management

12 Jan 2020 by The Continental Team

Thank you very much for the great feedback. It is a great honor to read your words. We wish you a good trip, thank you very much for your visit and we hope to have the honor of welcoming you soon again in Zermatt

5 out of 5
Centrally located, newly renovated rooms. Hallways are a bit dated... but who spends time in a hallway anyway...? ;)

Posted by , from Bern on 15 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by The Continental Team

Thank you very much for your review. We look forward to welcome you again at Zermatt.

4 out of 5

Posted by on 26 May 2024

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4 out of 5
Personal an Reception spricht kein Deutsch !

Posted by on 25 Apr 2024

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4 out of 5

Posted by on 5 Apr 2024

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4 out of 5
2 Nächte/3 Tage Ski, für mich war der Aufenthalt perfekt.

Posted by on 2 Feb 2024

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4 out of 5

Posted by on 2 Feb 2024

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4 out of 5
Tip top

Posted by , from Bern on 1 Feb 2024

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4 out of 5
Rapport qualité prix imbattable Zermatt

Posted by on 26 Nov 2023

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Hotel Continental also features ski storage and a front desk safe. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Continental offers 36 accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Flat-screen television
  • Cable channels
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 9:00 PM
  • No cots (infant beds) available
  • No lifts
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Continental Zermatt
  • Continental Zermatt
  • Hotel Continental Hotel
  • Hotel Continental Zermatt
  • Hotel Continental Hotel Zermatt

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.