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Hotel Mountain Paradise

3.0 star property

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Photo gallery for Hotel Mountain Paradise

Front of property – evening/night
Reception
Snow and ski sports
Exterior
Free daily local cuisine breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
Schluhmattstrasse 130, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick) | In-room safe, desk, soundproofing, free WiFi

Double Room (Chalet Style mit Matterhornblick)

  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick) | In-room safe, desk, soundproofing, free WiFi

Double Room (Süd Matterhorn Blick)

  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Double Room (Nord) | In-room safe, desk, soundproofing, free WiFi

Double Room (Nord)

  • Hill view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

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About this property

Hotel Mountain Paradise

Mountain ski retreat with full-service spa and bar/lounge
The slopes await you at Hotel Mountain Paradise, which features a bar/lounge and a full-service spa.
Hotel Mountain Paradise offers 19 accommodations with a safe and complimentary newspapers. 64-cm flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open selected days.
During your stay at Hotel Mountain Paradise, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a steam room, a sauna and downhill skiing
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Hotel Mountain Paradise Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!
Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Stayed 2 nights in Aug 2024

4/10 Poor

Dinakar, aldie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
Stayed 1 night in Aug 2024

6/10 Okay

Edna

Travelled with family
Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
Stayed 1 night in Jul 2024

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Manbinder p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Torrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was blizzard and snow so we missed our view of the Matterhorn. Luckily the hotel was cozy and very nice to stay in and keep warm with gorgeous views of the gondola going by.
Stayed 1 night in Mar 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small but cozy. Comfortable for 3 adults but avoid bringing big luggages as there wont be space to move ard the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, extremely clean. A few steps from the red bus line. A 3min walk to the gondola for ski. Delicious Swiss breakfast. Ski room to leave your gear; plus they had a boot/mitten heater system. Dry and wet sauna. We had a room overlooking the Matterhorn! It was an amazing place to recharge after amazing ski days. Highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 2 nights in Nov 2023

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!!
Stayed 1 night in Nov 2023

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Bussio and the tram and they were so helpful on where to go and what time were best. They also offered a lunch sandwich we could make at breakfast for only 4 $ They were very kind to store our bags for several hours before we left for the day
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was simply perfect! Thank you so much for warm accommodation! We’ll definitely come back in the future..😍🍻 Highly recommended!😊