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Hotel Schwarzsee

3.0 star property

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Photo gallery for Hotel Schwarzsee

Terrace/patio
Snow and ski sports
Bar (on property)
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Schwarzsee, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Furi - Riffelberg
    ‪1 min walk‬
  • Sion (SIR)

Room options

View all photos for Room (Quadruple Shared Bathroom)

Shower, free toiletries, towels

Room (Quadruple Shared Bathroom)

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 1 Double Bed (Double Shared bathroom)

Individually furnished, free WiFi, bed sheets

Room, 1 Double Bed (Double Shared bathroom)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Shared Bathroom

Individually furnished, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room (Triple Shared Bathroom)

Individually furnished, free WiFi, bed sheets

Room (Triple Shared Bathroom)

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Individually furnished, free WiFi, bed sheets

Room, 1 Double Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Porta Cervino

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
5.0 out of 5, Exceptional, (23)
The price is €219
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Hotel Porta Cervino

About this property

Hotel Schwarzsee

Slopeside hotel with snowshoeing
With direct access to the slopes, Hotel Schwarzsee makes guests feel at home with amenities such as a restaurant, ski storage and complimentary wireless Internet access.
Hotel Schwarzsee offers 16 accommodations with free toiletries. This individually furnished accommodation has separate dining areas. Smart televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Schwarzsee, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include luggage storage
  • On-site recreation includes ski-in/ski-out access and snowshoeing
  • Steps from Zermatt-Matterhorn Ski Paradise and Furi Ski Area
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces. Ski-in/ski-out access, a terrace, and ski storage are also featured at Hotel Schwarzsee.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Hotel Schwarzsee has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Separate dining area

More

  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Hotel Schwarzsee is in a car-free zone and can be reached only by cable car or foot.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Schwarzsee Zermatt
Schwarzsee Zermatt
Hotel Schwarzsee Hotel
Hotel Schwarzsee Zermatt
Hotel Schwarzsee Hotel Zermatt

Hotel Schwarzsee Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jiandian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Ruth, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the Matterhorn. The hotel is basic but clean.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ambiance of high mountains
Amazing mountain ambiance - that was my second time staying in this hotel. Matterhorn view from my balcony, good breakfast and excellent dinner, friendly and helpful staff. Unfortunately it gets booked up very quickly during the summer so it’s really hard to get.
Matterhorn in the evening. View from the balcony.
Matterhorn at sunrise. View from the balcony.
Stayed 2 nights in Aug 2023

8/10 Good

Yuichi, Ageo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality!
Stayed 1 night in Aug 2023

10/10 Excellent

Hyunmi

Liked: Staff & service, amenities, property conditions & facilities
affable. pleasure staying. staffs were friendly and care for you while you are staying. met a lots of good friends.
Stayed 6 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude, unfriendly manager
Very rude and unfriendly staff, particularly the elderly woman who seemed like the manager working during the day. Both soap and shampoo dispenser in the the shower/bathroom were empty, and had to ask multiple times to get it refilled, which still was not done promptly. Was rudely asked to settle my bill before check out time in the middle of eating my breakfast. Also was responded to angrily when I requested to check my luggage after check out, saying that it was too full and I would have to find space, which was not difficult at all to do for my medium sized backpack. Also the location is poor if you want to do anything in town, as they inform you in an email a few days prior to your stay that you will have to catch the 3pm gondola from Zermatt at the latest if you want to get back to the "hotel", which is really more of an adult hostel. I ended up sleeping on my friends' couch at their hotel in town for one of my nights because I wanted to hang out with them in town and it ended up being a far more comfortable and pleasant experience.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
All I can say is “WOW”. Sleeping at 2000 meters in the shadow of the Matterhorn. Simple but spotless facilities, excellent kitchen and delightful staff. Wake up in the morning and literally step out onto the piste. Only downside is that the lift shuts at the end of the ski day and there is no way to town in the evening, so you might not want to spend all week here. I spent two nights and found it delightful
Stayed 2 nights in Jan 2020

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Euang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
วิวดีมากๆ บริการดี ถ้ามีโอกาสจะกลับไปอีกค่ะ
Stayed 1 night in Apr 2024

10/10 Excellent

Gilles

Stayed 6 nights in Jan 2024

8/10 Good

Giada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione stanza confortevole
Stayed 1 night in Feb 2022

10/10 Excellent

Claire-Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel hors de l’agitation de Zermatt est accueillant et calme. L’accueil convivial. Le Cervin juste devant…
Stayed 1 night in Aug 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Gut gegessen. Tolles Frühstück. Saubere Zimmer. Dusche in einem geschlossenen Raum. Wenn man Aperol Spritz bestellt bekommt man ein Getränk das gleich teuer ist aber anders schmeckt. Wohlverstanden, ohne vorherige Rückfrage.
Stayed 1 night in Jul 2021

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympa et attentioné. Merci beaucoup pour cet excellent séjour.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage ist einzigartig; wenn man noch ein Zimmer hat mit Blick aufs Matterhorn, vom Bett aus wohlverstanden, das Essen hervorragend, das Personal sehr freundlich und auch noch tolles Wetter hat in den 3Tagen, mehr gibt es nicht.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バス、トイレはきょうぢうだが清潔。マッターホルンが間近に見える部屋で、天候に恵まれて山と星空が最高でした。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境寧靜，沒有光害，拍攝星空一流
Stayed 1 night in Aug 2019

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistas maravillosas
Lugar tranquilo para descansar después de unos días de alpinismo
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personal wsr sehr freundlich und Zimmer sehr sauber mit Terrasse gegen Matterhorn
Stayed 1 night in Feb 2019