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4.6 out of 5

"The best breakfast and shower!!!! Good price for Zermatt!!!! " More

By a verified traveller on Sun 18 Feb 2018

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Le Petit CHARME-INN. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a rooftop terrace.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • On-site recreation includes downhill skiing, hiking/biking trails and helicopter/aeroplane tours
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee (restrictions apply)

Le Petit CHARME-INN ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Le Petit CHARME-INN

Everyone (23) Couples (2) Family (2)
5 out of 5

Posted by on 1 Jul 2024

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5 out of 5

Posted by on 7 Aug 2022

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5 out of 5

Perfect location!! Nice staff, confortable room!

The best breakfast and shower!!!! Good price for Zermatt!!!!

Posted by , from brasil on 18 Feb 2018

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Comment from Hotel Management

21 Feb 2018 by Yurena - Reception

Thank you for your great opinion about us und many thanks for the nice photos

5 out of 5
.

Posted by on 14 Apr 2024

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3 out of 5

Posted by on 30 Mar 2024

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5 out of 5

Posted by on 26 Feb 2024

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4 out of 5
Top Unterkunft reicht völlig aus zum Schlafen 😉 Terasse auf dem dach mit Matterhornblick.

Posted by on 26 Jun 2023

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4 out of 5
Unkomplziertes Ein—Auschecken. Sicht aus dem Zimmer ungünstig.

Posted by on 25 Apr 2022

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5 out of 5

Posted by on 21 Apr 2022

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4 out of 5
Hübsches, stilvolles Hotel, tolles Frühstücksbuffet.

Posted by on 27 Jul 2021

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About the Le Petit CHARME-INN

Location Metzggasse 28, Zermatt, VS 3920

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. There's a restaurant on site. Public spaces have free WiFi. This Zermatt hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Le Petit CHARME-INN offers 20 accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LCD television
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Le Petit CHARME-INN has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Ropes course on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Downhill skiing on site
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Le Petit Hôtel Zermatt
  • Le Petit Zermatt
  • Petit CHARME-INN Hotel Zermatt
  • Petit CHARME-INN Hotel
  • Petit CHARME-INN Zermatt
  • Petit CHARME-INN
  • Le Petit CHARME-INN Hotel
  • Le Petit CHARME-INN Zermatt
  • Le Petit CHARME-INN Hotel Zermatt

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.