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Le Petit CHARME-INN

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Le Petit CHARME-INN

Property amenity
Terrace/patio
Exterior
Snow and ski sports
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Metzggasse 28, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Elsie's Bar
    2 min walk
  • Zermatt Gornergratbahn Station
    8 min walk
  • Sion (SIR)
    77 min drive

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

About this property

Le Petit CHARME-INN

Skiing and dining in the mountains near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, return to dine at the restaurant. Additional amenities at Le Petit CHARME-INN include ski storage and a rooftop terrace.
Le Petit CHARME-INN offers 20 accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Le Petit CHARME-INN. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a rooftop terrace.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • On-site recreation includes mountain biking, bicycles to rent and hiking/biking trails
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee (restrictions apply)
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

Le Petit CHARME-INN has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 827 reviews" "
Rating 8 - Good. 304 out of 827 reviews" "
Rating 6 - Okay. 54 out of 827 reviews" "
Rating 4 - Poor. 8 out of 827 reviews" "
Rating 2 - Terrible. 6 out of 827 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Stayed 5 nights in Aug 2024

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilou

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute
Great location, friendly service good breakfast. Clean and cozy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming w good breakfast
If you're willing to walk uphill a little way, Le Petit Charm Inn is an excellent option in Zermatt.
Stayed 2 nights in Jun 2024

10/10 Excellent

SOHDAI

Stayed 2 nights in Jun 2024

10/10 Excellent

Danna, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Petite Charme Inn is a cozy and unique hotel that cares about its visitors. We received a called from the owner checking on us when we had not arrived as previously planned. This was the second time we chose the Inn while visiting Zermatt and we will return. The staff is exceptionally attentive and friendly. The inn itself is comfortable and brings the simple days of Switzerland to life.
Stayed 3 nights in Jun 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Thi was a lovely hotel-loved the rooftop restaurant and hot tub. Was welcomed with a glass of champagne and they took me to the train station when leaving. It was a very enjoyable experience! 👍🤗💕
Stayed 2 nights in Jun 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Elevator. Beautiful rooftop lounging area. Great morning breakfast buffet. Super helpful staff. Excellent stay for us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Zermatt
For Zermatt, it is very reasonably priced and just a couple minutes walk to the main business street. Everyone was fine.
Stayed 3 nights in Jun 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Classic alpine B&B in the heart of Zermatt. Small rooms but everything you need is available and the cleaning service is good. Location is good, I especially liked how it was close to the gondola. Breakfast was nothing fancy but got the job done. Staff were cold and did not seem friendly in the slightest. If you’re solo or a couple on a budget, this is a good option. If you’re a family or care about customer service, avoid this place.
Stayed 2 nights in Jun 2024

6/10 Okay

Frank, Santa Cruz

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great staff. Construction going on next to some rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't write reviews much, but the service here was outstanding! Michael made our stay feel amazing and it truly felt charming. Thank you for our visit to Zermatt!
Stayed 3 nights in May 2024

8/10 Good

Joshua

Stayed 2 nights in May 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were lovely...they were so friendly, welcoming, helpful, and kind. The bed and pillow were the best we have stayed in these last 3 weeks. We have travelled ftom Andalusia and all through Switzerland and this was the most comfortable. The breakfast was second to none....sooooooo much to choose from. Only one issue was a smell coming from the shower drain. Oh well!!!
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location to see the Matterhorn. Roof top amazing. We are our supper up there. Lots of walking but that’s anywhere you would stay.
Stayed 1 night in May 2024

6/10 Okay

Shiela

Stayed 1 night in May 2024

10/10 Excellent

Martha W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The host, Norbert, was great and very helpful and informative.
Stayed 2 nights in May 2024