16 Dec 2023 by Christina Perren
Lieber GastHerzlichen Dank für die hohe Punktezahl.Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Alles Gute
17 Jan 2019 by Christina Perren
Thank you, we are very happy that you have had a lovely time. Best regards Christina Perren HOTEL ALEX
3 Oct 2022 by Christina Perren
Liebe Frau FrancaMerci viel Mal für den tollen Kommentar. Es freut uns ganz besonders, dass Sie sich rundum wohlgefühlt haben.Hoffentlich auf ein ander Mal
6 May 2022 by Christina Perren
Guten Tag lieber Gast Danke für den guten Kommentar. Wir haben uns über Ihren Besuch sehr gefreut. Alles Gute und beste Grüsse
5 Feb 2022 by Christina Perren & Team
Liebe Ursina Herzlichen Dank für den lieben Kommentar. Es freut uns sehr, dass Sie eine schöne Zeit bei uns verbringen konnten. Hoffentlich auf bald und alles Liebe und Gute
The property is closed during October and November.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Resort Hotel Alex helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. This ski hotel also offers an indoor pool, an indoor tennis court and a health club. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
Alex Grill – This restaurant specialises in international cuisine.
Bodega Bacchus – This restaurant specialises in local cuisine. Reservations are required.
Room service (during limited hours) is available.
An indoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 11 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
The front desk at this property is open daily from 6:30 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.