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Hotel Castell

4.0 star property

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Photo gallery for Hotel Castell

Sun deck
Exterior
Exterior
Superior Double Room, Corner | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Front of property – evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Room service
  • Gym

Explore the area

Map
Via Castell 300, Zuoz, GR, 7524
  • Engadin Valley
    ‪1 min walk‬
  • Ski Lift Survih
    ‪12 min walk‬
  • Pizzet Ski Lift
    ‪12 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪16 min drive‬

Room options

View all photos for Double Room, Valley View (Medium Inn (South))

Double Room, Valley View (Medium Inn (South)) | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room, Valley View (Medium Inn (South))

  • 24 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use (Medium Pizzet (North))

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room Single Use (Medium Pizzet (North))

  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Valley View (South)

Superior Double Room, Valley View (South) | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room, Valley View (South)

  • 30 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room (Medium Pizzet (North))

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room (Medium Pizzet (North))

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Valley View

Junior Suite, Valley View | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Corner

Superior Double Room, Corner | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room, Corner

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room Single Use (Medium Inn (South))

Double Room Single Use (Medium Inn (South)) | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room Single Use (Medium Inn (South))

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (Castell (North))

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room (Castell (North))

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Schloss Hotel & Spa Pontresina

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (236)
The price is €805
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Schloss Hotel & Spa Pontresina

About this property

Hotel Castell

Slopeside fun with full-service spa and restaurant
Ski into Hotel Castell, where you can relax in a full-service spa, enjoy a drink at the bar/lounge or have a meal at the restaurant. Limited housekeeping is available.
Hotel Castell offers 68 accommodations with DVD players and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hamam has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Hotel Castell, you're just a quick walk from Engadin Valley. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with hot stone massages, facials or body scrubs at Hamam
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Engadin Valley and 12 minutes on foot from Ski Lift Survih
  • Free train station pick-up, ski and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Castell helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Zuoz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Ice skating
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • 6 steps to reach entrance
  • Lift (91 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 90 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Hotel Castell offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Castell Hotel
Castell Zuoz
Hotel Castell
Hotel Castell Zuoz
Hotel Castell Zuoz
Hotel Castell Hotel
Hotel Castell Hotel Zuoz

Hotel Castell Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Won Joong

Stayed 1 night in Feb 2022

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing stay in a beautiful location surrounded by artwork. Every room and corridor has museum quality contemporary art works and the garden has several large scale installations Highly professional, friendly and attentive staff. Amazing breakfast, well designed rooms and everything in perfect condition.
Stayed 1 night in Aug 2020

10/10 Excellent

ShaRan, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s design and architecture is beautifully balanced within its environment and combines nature, art and hospitality. Further the restaurant has excellent farm to table cuisines.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Cecilia, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tesla owners- this is the hotel to stay!
The hotel exceeded our expectations in every way! We have a tesla so when we travel, charging stations is a must. We had planned to charge at the st Moritz charging station but when we arrived, the director saw that we had an electric car and immediately arranged a reserved spot for us in their own charging station (charge 30km an hour) with our name written on a plate. We asked if they had bikes to rent and they rented is two electric bike, both free (even to my friend who was not staying at the hotel). It was raining so they even lent us a very nice waterproof jacket. Helmet was of course free too. The kids Klub was great, we had dinner at the hotel restaurant and sent our kid with 5 other kids (not staying at the hotel) there and they loved it. The spa was very nice. We asked if there were any bigger rooms since it was low season and they offered a free upgrade. Staff is super baby friendly. We will def come back!

10/10 Excellent

daniel, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in harmony with nature and art
For us as regular guests in the Castell for winter and summer it was great to see that the new ownership since spring 2015 managed to continue the professionalism, hospitality and competence in an amazing setting of nature and art. We will be back!

10/10 Excellent

Halldor chr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabelaktig hotel i flotte omgivelser
Dette var 6. gangen vi besøkte Hotel Castell og vi skal tilbake. Detter er en vintage hotel (111 år) med en moderne tvist. Absolutt alt er bra med hotellet for oss som liker Sveits - det er ryddig, servicen er upåklagelig - det er rent og pent, og så lukter det helt fantaskisk av treverket som er brukt i bygget. Flott resturant og bar, samt et fantastisk hammam bad. Alt i flotte omgivelser
Stayed 1 night in Jul 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Peter, Pfaffhausen

Liked: Staff & service, amenities, property conditions & facilities
Lage ist erstklassig. Nicht so gefallen - die Speiseauswahl. Teilweise klassische Wintergerichte aufgepimpt mit Tomaten.
Stayed 2 nights in Jul 2022

10/10 Excellent

Cengiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes Gebäude kombiniert mit Gegenwartskunst. Top und freundliches Personal
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ein Wohlfühlhotel von der ersten Minute bis zum Schluss... sehr aufmerksames Personal, schöne und ruhige Lage, erstklassiges Essen und zum Tagesende ein Hamam zum Träumen. Sehr zu empfehlen, auch wenn es mal nur ein Wochenende zum Erholen sein soll. Wir kommen gerne wieder.
Stayed 2 nights in Jun 2021

10/10 Excellent

Theres

Stayed 1 night in Aug 2020

10/10 Excellent

Strahm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussicht von Zi. 307 auf die Loipen im Tal
... nur 2 Pingus hier - schade, schöne Offerte!
Steine benützten wir als Familie im 2018 ;-)
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Umgebung war wunderschön, das Hotel eine tolle Mischung aus Alt und Neu und das Personal ist ausgesprochen freundlich.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Cinthia, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schweizer Qualität von feinsten.
Hier stimmt alles, Service, Lage, der Kinder Club und das Restaurant. Alles top! Nur die Einfahrt könnte im Winter vielleicht schwierig sein, aber es gibt Abholung Service ab Bahnhof. Wir werden mit Sicherheit wieder in Castello übernachten.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Empfang. Zimmer sehr sauber und mit viel charme. Frühstück Buffet mit viel Auswahl und sehr lecker. Gehe ich wieder hin.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbarer Ort ...
... um zu erholen: Stimmungsvolles Hamam, schöne Sonnenterrasse, aufmerksames Personal, sehr gute Küche/Frühstück, spektakuläre Bar und kunstsinniges Ambiente.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, gutes Essenund sehr freundliches Personal
Stayed 2 nights in Jan 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuss von Natur und Kultur
Es waren viele aufgestellte Leute dort.
Stayed 2 nights in Jun 2017