citizenM Zürich

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room | Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Talacker 42, Zürich, 8001
  • Swiss Casinos Zurich
    3 min walk
  • Bahnhofstrasse
    3 min walk
  • Paradeplatz
    6 min walk
  • Zürich (ZRH)
    24 min drive

Room options

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town Zürich with a 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable beds at citizenM Zürich. During your stay, you're just a quick walk from Old Botanical Garden. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Bahnhofstrasse and 6 minutes on foot from Paradeplatz
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar – On-site bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1004 reviews" "
Rating 8 - Good. 195 out of 1004 reviews" "
Rating 6 - Okay. 62 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very high tech. We had an iPad to coordinate mood lighting, blinds and the tv. It was great! Also, the bartenders were the best! We loved this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in common areas are first rate- friendly, bright, helpful. Access to trains is excellent. Third stay. Hotel never disappoints.
Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and service was amazing, location is great, HOWEVER there checkout and billing is terrible. Don’t PREPAY. I requested 2 weeks before my arrival for an early check out. Expedia confirmed that i will get one day refund but the hotel ignores the communication. I sent a message when they confirmed my stay and i corrected them to say i am checking out one day early because i am checking in another hotel in another city. They still have not refunded me even with Expedia help. I have proof of early check out. They wouldn’t give me a receipt so i took a picture of their computer. CitizenM blames Expedia but they have been giving a run around.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mei Ha Sandy

Travelled with partner
They completely refurbished the interior so it is as good as new. Despite it is about 10 or 15 minutes away from the train station, the area is quite decent (guess Switzerland being Switzerland, things are very clean and orderly). The breakfast also has a lot of choices. We are going back to Switzerland next year and have already booked CitizenM again. So it just shows how much we like this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at CitizenMs. They’re always awesome, and we’re very pleased with them.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet sleep and good location
Amazing hotel! So comfortable, so accommodating, friendly staff. I highly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aneesurahman

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in a perfect place
Stayed 2 nights in Sep 2024

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Joseph, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very well maintained and the staff very friendly, cooperative and accommodating to the needs of the guests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, unique in all the tech, solid amenities, good breakfast, good location.
Stayed 3 nights in Sep 2024

10/10 Excellent

MANOUCHEHR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Perfection & Vibes
Perfect stay - loved my room, great for a solo traveller! Hosts - super friendly, and full of helpful knowledge/ advice Loved the high tech in the room, the decor and funky vibe to the hotel is an instant winner Will definitely stay again
Stayed 1 night in Sep 2024

6/10 Okay

Raisa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nothing about this hotel was 4-star worthy. We arrived on a Friday morning and were not allowed to check in early at all—we were told we had to wait until 2pm. The next morning when we checked out, we saw them allowing other guests to check in several hours early. We expected the room to be small, but we didn’t expect it to be dirty. The shower had orange mildew all around the edge. The cups next to the sink were turned upside down but were wet inside and had old dust stuck on the inside of the cup, which tells me they haven’t been thoroughly washed in a long time. There is no coffee in the rooms, and the coffee they have available downstairs is very expensive (5 CHF for black coffee when you can get real coffee for the same price at a nearby cafe). The service was good and location was close to Zurich HB, but unfortunately everything else was a letdown.
Stayed 1 night in Sep 2024

10/10 Excellent

Anil

Stayed 2 nights in Aug 2024

6/10 Okay

Candy

Disliked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Lumarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is highly tech everything in your room is control by a i pad hotel is close to train station walkable to lots of places staff make you feel right at home is a good place while in zurich
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel catered to the modern day travelers, staff was so was amazing, the outside surrounding area has a great nightlife, fun hotel and the lounge is nice and comfy, no problems at all and I loved it so much
Stayed 1 night in Sep 2024

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here when I'm Zurich
Great hotel near the major sites. Staff was excellent. Bar was fun. Easy walk to Fraunkirche and major tourist sites. Loved the room. Had cool tech that controlled the lights and window shades to give a perfect feel. 100% rec.
Stayed 1 night in Sep 2024

10/10 Excellent

Diwakar

Stayed 1 night in Aug 2024

10/10 Excellent

Kurt D

Stayed 3 nights in Aug 2024

10/10 Excellent

livia

Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Patrick

Stayed 1 night in Sep 2024