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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Point of interest
Exterior
Lunch and dinner served, Latin American cuisine
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
420 Badenerstrasse, Zürich, ZH, 8040
  • Letzigrund Stadium
    ‪4 min walk‬
  • Bahnhofstrasse
    ‪5 min drive‬
  • Swiss National Museum
    ‪6 min drive‬
  • Zürich (ZRH)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 36.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 17.5 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 17.5 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza Zürich by IHG

Hotel with a full-service spa, a quick walk to Letzigrund Stadium
This hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Zürich by IHG. During your stay, you're just a quick walk from Letzigrund Stadium. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Hotel Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Letzigrund Stadium and a 5-minute drive from Bahnhofstrasse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Zürich by IHG offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Zürich by IHG. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Hotel Restaurant – This restaurant specialises in Latin American cuisine and serves lunch and dinner.
Bar – This bar specialises in Modern European cuisine and only serves light fare. Open daily.
Restaurant West – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Hotel Restaurant
  • Restaurant West

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 357 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bathsheba

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good man
We enjoyed our stay, but found that the pool and gym are not accessible to children. Which was a shame as my daughter and I love to swim. The manager did pay for us to go to an alternative swimming pool, but this was a 15 minute commute to and was not what we had expected and less convenient. The staff were very helpful and friendly. The heating was set very high in our room which took me a while to realise. So we steamed the first night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Kieran

Stayed 1 night in Dec 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is major construction in front of the hotel so do request a room facing the back. They actually start being noisy around 7:30am! Otherwise great rooms and a fantastic gym and pool facility.
Stayed 3 nights in Dec 2024

4/10 Poor

vahid

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the room was smelling very bad. the sheets were not clean, we asked for changing the sheets and at first the ey did not accept, after our strong objection they changed only one of them.
Stayed 1 night in Dec 2024

8/10 Good

Ryan, Kingston

Business traveller
Liked: Staff & service, property conditions & facilities
Highly recommended for anyone seeking to stay between Old Zürich and New Zurich!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shanny Joy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2024

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities
room smelled a bit (like poop, not smoke). gym doesn't open until 9am on weekends, would have been good to know in advance. neighborhood isn't near Zurich HB trainstation and it's not the nicest neighborhood. breakfast was ample. lobby is nice.
Stayed 1 night in Dec 2024

8/10 Good

H G

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 4 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
Quiet, convenient, close mass transit.
Stayed 4 nights in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Joel Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property. Great staff, top to bottom. Breakfast was good with variety
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The included breakfast is actually really great and the staff were so kind
Stayed 1 night in Nov 2024

4/10 Poor

Mitzie Fay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smells - bathroom not that clean
Stayed 6 nights in Nov 2024

2/10 Terrible

Jeeliung

Stayed 2 nights in Aug 2024

10/10 Excellent

Shaheen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. They were so courteous and kind. Facilities were excellent and enjoyed the restaurant where the staff were also so courteous and kind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charleston Hidalgo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & nice staff, there is lots of choices for breakfast buffet, daily housekeeping & daily supply of fresh towels & I enjoyed my visit to the gym. Highly recommended Hotel.
Stayed 4 nights in Nov 2024

6/10 Okay

linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel. Eco friendly and not perfumes. Staff needs to be more friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco

Stayed 2 nights in Nov 2024

8/10 Good

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and convenient. I would recommend this hotel to others.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipa

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation is very convenient. Staff are polite and friendly and helpful.
Stayed 3 nights in Oct 2024