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4.9 out of 5

"Easy walk into town from the hotel. Great hotel for young families. Has all the amenities: high chair, baby bed, kitchen. We couldn’t have asked for m ... " More

By a verified traveller on Sun 13 May 2018

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Executive Suite 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at EMA House Hotel Suites. During your stay, you're just a quick walk from Swiss National Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Swiss National Museum and ETH Zurich
  • Airport shuttle service available for a fee

EMA House Hotel Suites ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for EMA House Hotel Suites

Everyone (4) Couples (2)
5 out of 5
Easy walk into town from the hotel. Great hotel for young families. Has all the amenities: high chair, baby bed, kitchen. We couldn’t have asked for more. It was perfect for us!

Posted by on 13 May 2018

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Comment from Hotel Management

14 May 2018 by Urs S.

Hello dear guest! Thank you very much for your lovely feed-back. We are delighted that you had a comfortable and convenient family stay at the newly designed and fully air-conditioned EMA House Hotel Suites. We would be very happy to welcome you some other time again. Urs Schaerer, Director

5 out of 5

Posted by on 17 Apr 2024

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Comment from Hotel Management

13 May 2024 by Jonathan Anthamatten, General Manager

Dear Jan,We are overjoyed by the maximum score of your review about your stay at EMA House Hotel Suites. It is wonderful to see that you have enjoyed your time in Zurich. We look forward to your next stay with us.

4 out of 5
Sehr freundliches Personal, neu renovierte Suite, sehr gut eingerichtet, gross und sauber. Leider gab es kein Frühstücksbuffet wie angeboten. Das Frühstück kam mit einer reduzierten Auswahl aufs Zimmer. Die Auswahl war zu wenig vielseitig, und die Portionen waren zu klein. Wir sind keine grossen Esser. Per Telefon konnte man nachbestellen. Schade für den sonst sehr guten Eindruck dieses Hotels. Aber das Frühstück entspricht nicht einem 4-Sterne-Hotel.

Posted by on 6 Jun 2022

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Comment from Hotel Management

10 Jun 2022 by Jonathan Anthamatten, General Manager

Liebe Ruth, Herzlichen Dank für Ihre Rückmeldung zu Ihrem kürzlichen Aufenthalt im EMA House Hotel Suites. Es freut uns sehr, konnte der Komfort und die Ausstattung unserer Suiten überzeugen. Wir bedauern, dass Sie das Frühstückerlebnis als ungenügend empfunden haben. Im EMA House Hotel Suites wird das Frühstück seit jeher in der Suite serviert und grösstenteils sind die Rückmeldungen über die Vielfalt, Portionengrösse und das Preisleistungsverhältnis sehr positiv. Wir werden die Information zum Frühstück auf den Kanälen von Expedia jedoch überprüfen, nicht das weitere Gäste ein Buffet erwarten und dann über den Frühstückservice in der Suite enttäuscht sind. Wir hoffen sie konnten ihre Zeit im EMA House und in Zürich trotzdem geniessen. Es würde uns freuen, sie bei einem zukünftigen Besuch in Zürich wieder in einem EMA House willkommen zu heissen.

5 out of 5
Sehr sympathisches Persona… die Unterkunft war sehr schön und gross konnte mit meiner Freundin die Ruhe und Zweisamkeit sehr geniessen… Für junge Erwachsene sehr empfehlenswert. Danke an das Team.👍

Posted by on 31 Jan 2022

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Comment from Hotel Management

2 Feb 2022 by Jonathan Anthamatten, General Manager

Liebe Barbara Lorrane, Herzlichen Dank für dieses wunderbare Feedback zu Ihrem Aufenthalt im EMA House Hotel Suites. Es freut uns ausserordentlich, konnte unser Team Ihre Erwartungen übertreffen. Gerne leiten wir Ihr Lob weiter und begrüssen Sie bei einer anderen Gelegenheit wieder im EMA House.

5 out of 5

Posted by on 23 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by Jonathan Anthamatten, General Manager

Dear Guest, Thank you very much for the maximum points of your review. We are pleased that you have enjoyed your stay at the EMA House Hotel Suites.

5 out of 5
Superbe appartement avec parking. Belle vue sur la Limmat.

Posted by , from Geneva on 24 Jul 2020

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Comment from Hotel Management

24 Jul 2020 by Jonathan Anthamatten, Directeur

Cher José Merci beaucoup pour votre feedback.Nous sommes très heureux de lire que vous avez passé un bon séjour chez nous et que vous avez apprécié la vue sur la Limmat. Nous nous réjouissons de vous accueillir à la prochaine occasion à Zurich.

5 out of 5

Posted by on 28 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Urs S.

Thank you very much for your full marks. We are delighted that you spent memorable days at the contemporarily designed EMA House Hotel Suites. Please visit us some other time again. Urs Schaerer

About the EMA House Hotel Suites

Location Nordstrasse 1, Zürich, ZH 8006

Property Features

EMA House Hotel Suites offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly EMA House Hotel Suites also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Parking is available for a fee. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 6 levels
  • Conference rooms
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 1996
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Lift
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Zurich (ZLP-Zurich HB Rail Station) (1.3 km / 0.8 mi)
  • Metro station: Beckenhof Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

EMA House Hotel Suites offers 23 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Zürich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Washer and dryer
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

EMA House Hotel Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 45 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, Eurocard, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • Service animals are allowed
  • Long-term renters welcome
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • UnionPay
  • Staffed front desk
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Property does not offer on-site COVID-19 testing
  • Contactless check-in is not available
  • Cashless transactions are available
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CHF 20 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 34 per person (one-way)
  • Airport shuttle fee per child: CHF 34 (one-way), (up to 17 years old)
  • Covered self-parking fee: CHF 28 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EMA Hotel
  • EMA Hotel Zurich
  • EMA house All Suite
  • EMA house All Suite Hotel
  • EMA house Zurich All Suite
  • EMA house Zurich All Suite Hotel
  • EMA house Zurich Suite Hotel
  • Suite Hotel Zurich
  • EMA House Hotel Suites Zurich
  • EMA House Hotel Suites
  • EMA House Suites Zurich
  • EMA House Suites
  • Ema House - The Zurich All Hotel
  • Ema Hotel zürich
  • EMA house The Zurich All Suite Hotel
  • EMA House Hotel Suites Zürich
  • EMA House Suites Zürich
  • EMA House Hotel Suites Hotel
  • EMA House Hotel Suites Zürich
  • EMA House Hotel Suites Hotel Zürich

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.