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Hotel Europe

4.0 star property
VIP Access

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Photo gallery for Hotel Europe

Lake
Bar (on property)
Terrace/patio
Boating
Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Dufourstrasse 4, Zürich, ZH, 8008
  • Zurich Town Hall
    ‪12 min walk‬
  • ETH Zurich
    ‪19 min walk‬
  • Swiss National Museum
    ‪3 min drive‬
  • Zürich (ZRH)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite

Suite | Living area

Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, individually decorated, individually furnished, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Europe

Hotel with a coffee shop/cafe, near Kunsthaus Zurich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Europe offers 39 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. This Zürich hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel Europe. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Kunsthaus Zurich and Zurich Town Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Europe.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurant Max & Otto – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Max & Otto

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 33 per person
  • Pet fee: CHF 30 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Zurich
Romantik Hotel Europe Zürich
Hotel Europe Zurich
Romantik Hotel Europe Zurich
Romantik Hotel Europe
Romantik Europe Zurich
Romantik Europe
Europe Hotel zürich
Romantik Europe Zürich
Hotel Europe Hotel
Hotel Europe Zürich
Romantik Hotel Europe
Hotel Europe Hotel Zürich

Hotel Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 352 reviews
Rating 8 - Good. 118 out of 352 reviews
Rating 6 - Okay. 26 out of 352 reviews
Rating 4 - Poor. 3 out of 352 reviews
Rating 2 - Terrible. 9 out of 352 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check the reservation and type room BEFORE you go
I asked for a specific room type and paid for it…. I got an ugly room… hospital type
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful spacious suite, very clean and well appointed. Couch was made into a comfortable long twin bed. Excellent location near lake, parks, and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Christine, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, clean and very convenient to the beat of Zürich. The staff was extremely pleasant and helpful. Lisa gave us a walking map and made great suggestions. This hotel also can provide tickets to the train and Opera. Close to the lake and train stations. Highly recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Steliana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Decent location clean . Front office staff was ok nothing about and beyond. A bit curt. VIP access was non existent until I mentioned as they said I already had a good rate. Then Expedia called and they offered a very basic wine bottle
Stayed 1 night in Sep 2024

10/10 Excellent

Oussama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Stayed 1 night in Aug 2024

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

My room was cancelled on line by Expedia. I booked a new room and then got charged 2 rooms at hotel Expedia. This also happens in Amsterdam and I spent hours on phone with Expedia before my trip. Rob Scott Robertrossscott1962@gmail.com
Stayed 2 nights in Aug 2024

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Avoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay with everything available that is required for a solo traveler. The location was perfect and just a street away from the lake. It felt safe to walk back at night. The only thing missing was sufficient fans or air conditioning in the summer.
Stayed 3 nights in Jul 2024

8/10 Good

Esther

Stayed 4 nights in Jul 2024

10/10 Excellent

Luis, Los Angeles

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and understanding. Great local dining recommendations for local cuisine. Great location right next to north tip of Lake Zurich and main river thru the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel so beautifully decorated. Lovely to have a single room best i have stayed in. Staff very helpful great location to explore from
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel, NORWELL

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Despite emails from myself to Hotel Europe inquiring about a third bed and cost and receiving an email reply that did not mention a charge, Hotel Europe decided to charge me a significant amount for a roll away bed. I showed them the emails and the receptionist working the morning of June 15 was rude and dismissive. No reason to stay here when other hotels are nicer, friendlier and don’t come up with hidden costs.
Stayed 1 night in Jun 2024

10/10 Excellent

Marcus, Beeford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, I arrived late at night so was given instructions on how to access my keys. Beautiful hotel & staff gave me all the help I required.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished, small but lovely bathroom. Friendly and responsive front desk staff, excellent location a block away fro the opera, close to lake Zurich and short walk to the center.
Stayed 2 nights in May 2024

10/10 Excellent

Garrett

Stayed 2 nights in Apr 2024

10/10 Excellent

Christine, Middle Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Hotel Europe when I visit Zurich. Great location, nice rooms, 2 blocks to train. And a spectacular restaurant for dinners.
Stayed 3 nights in Apr 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely 5 stars!
Amazing service and gorgeous view! The room was nice and clean and the staff was so friendly. They even had an adapter for my electronics when I asked! I'll choose this hotel in the future as well. Highly recommended!
Stayed 6 nights in May 2024

10/10 Excellent

Lee

Travelled with group
Liked: Amenities
Very nice space to stay. Close to everything in Zurich
Stayed 1 night in May 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024