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"Nice smooth operation, decent breakfast. But... temperature in room must have been over 30 Celsius - all night. The ventilator helped very little. " More

By a verified traveller on Tue 11 Jul 2023

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Superior Double Room Courtyard

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Small Superior Double Room Courtyard

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Montana Zürich's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Swiss National Museum. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.

  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Swiss National Museum and Bahnhofstrasse
  • Pets welcome for a fee

Hotel Montana Zürich ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Montana Zürich

Everyone (15) Couples (6) Family (3)
5 out of 5

Posted by on 23 Sep 2023

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Comment from Hotel Management

14 Oct 2023 by Hotel Montana Team

Dear Sirwan,Thank you for your review.Kind Regards,Your Hotel Montana Team

3 out of 5
Nice smooth operation, decent breakfast. But... temperature in room must have been over 30 Celsius - all night. The ventilator helped very little.

Posted by on 11 Jul 2023

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Comment from Hotel Management

13 Jul 2023 by Hotel Montana

Dear John Thank you for sharing your experience with us. We're pleased to hear that you found our operations smooth and enjoyed the breakfast. However, we apologize for the inconvenience you encountered with the temperature in your room. Please know that your feedback is valuable to us, and we will address this issue to ensure it doesn't recur in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay on your next visit.Kind regards,Hotel Montana

4 out of 5
Location is perfect neer central station close to the old city and airport

Posted by on 14 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by PP

Dear Guest Thank you very much for your recent stay at the hotel Montana and your kind message. We are pleased to hear that you enjoyed and appreciated our product and services. It was a pleasure to have you as our guests and we are looking forward to welcoming you back again soon. Yours sincerely Patrick Prutscher Cluster Junior Front Office Manager

5 out of 5

Posted by on 21 Mar 2024

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Comment from Hotel Management

13 Apr 2024 by Your Hotel Montana Team

Dear MartinThank you very much for your amazing review.We are happy to see that you had a pleasant stay with us. We are looking forward for your next stay.Kind regards

3 out of 5
Die Zimmer sind sehr klein, dunkel und in allgemein schlechtem Zustand.

Posted by on 2 Dec 2023

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Comment from Hotel Management

5 Dec 2023 by Ihr Hotel Montana Team

Lieber Markusvielen Dank für Ihr ehrliches Feedback. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt in unseren Zimmern nicht Ihren Erwartungen entsprochen hat. Ihre Meinung ist für uns äußerst wichtig, da sie uns dabei hilft, unsere Dienstleistungen zu verbessern.Wir entschuldigen uns dafür, dass die Zimmergröße, die Beleuchtung und der Zustand der Räumlichkeiten nicht Ihren Vorstellungen entsprochen haben. Wir verstehen, wie wichtig es ist, sich in einer Unterkunft wohl und zufrieden zu fühlen.Umgehend werden wir Ihr Feedback mit unserem Team besprechen, um sicherzustellen, dass notwendige Maßnahmen ergriffen werden, um die von Ihnen genannten Punkte zu verbessern. Wir sind stets bestrebt, unseren Gästen den bestmöglichen Service zu bieten, und Ihre Rückmeldung wird uns dabei helfen, unsere Standards zu überprüfen und zu optimieren.Es wäre uns eine Freude, wenn Sie uns eine weitere Gelegenheit geben würden, Ihre Erwartungen zu erfüllen. Wir schätzen Ihr Vertrauen und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Vielen Dank für Ihr konstruktives Feedback und für Ihr Verständnis.Freundliche Grüsse

5 out of 5
Tollles Zimmer im obersten Stock/ sehr gute Check in u out Zeiten

Posted by on 4 Nov 2023

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Comment from Hotel Management

9 Nov 2023 by Hotel Montana Team

Liebe Nina,Herzlichen Dank für deine tolle Bewertung. Es freut uns zu hören, dass dir deinen Aufenthalt mit uns gefallen hat.Liebe GrüsseDein Hotel Montana Team

4 out of 5
Close to the station, friendly staff, checkiin great, breakfast good but: they have scrambled egg but prepared with an oil I'm allergic, asked for scrambled eggs made with butter - no choice. Answer was NO. sad ;-(

Posted by , from Morgarten on 13 Sep 2023

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Comment from Hotel Management

20 Sep 2023 by Hotel Montana

Dear DominiqueThank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, our staff friendly, and your check-in experience enjoyable.However, we deeply regret that we were unable to accommodate your dietary request for scrambled eggs prepared with butter due to the allergy concern. Please accept our sincerest apologies for any inconvenience this may have caused you. We take food allergies seriously, and we will certainly review our options to better cater to such needs in the future.We hope that you will consider staying with us again, and please feel free to reach out to us in advance to discuss any specific dietary requirements so that we can better serve you during your next visit.Once again, we appreciate your feedback, and we look forward to the opportunity to welcome you back in the future.Kind regardsHotel Montana

3 out of 5

Posted by on 28 Jul 2023

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Comment from Hotel Management

30 Aug 2023 by Your Hotel Montana Team

Dear JohanThank you for sharing your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

5 out of 5
Das Hotel Montana in Zürich ist eine Oase der Ruhe und bietet dem Gast einen schlichten, aber überzeugenden Komfort. Die Freundlichkeit, Zuvorkommenheit und Kompetenz des Personals lässt den Gast spüren, dass er willkommen ist. Das reichhaltige Frühstücksbuffet von ausnahmslos ausgezeichneter Qualität ist bewundernswert. Ich werde das Hotel Montana mit bestem Gewissen weiterempfehlen!

Posted by on 11 Jun 2023

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Comment from Hotel Management

12 Jun 2023 by Hotel Montana Team

Lieber Ruedi,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

5 out of 5
Lage

Posted by on 6 May 2023

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Comment from Hotel Management

7 May 2023 by Hotel Montana Team

Sehr geehrte Frau AndreaVielen Dank für Ihre Feedback.Wir hoffen Sie als Gast wieder zu sehen.Freundliche Grüsse,

About the Hotel Montana Zürich

Location Konradstrasse 39, Zürich, ZH 8005

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A business centre and a meeting room are available. The business-friendly Hotel Montana Zürich also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Zürich hotel is smoke free.

  • 74 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Zürich Central Station (0.7 km / 0.5 mi)
  • Metro station: Museum fuer Gestaltung Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Montana Zürich offers 74 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

On-site venue – This restaurant only serves breakfast.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per stay.

Pet Policy

  • Pets: CHF 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Air conditioning is not provided

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Air conditioning is not provided.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Cash deposit required
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Covered self-parking fee: CHF 30 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Montana Zürich
  • Hotel Montana Zürich Zurich
  • Montana Hotel Zürich
  • Montana Zürich
  • Montana Zürich Zurich
  • Zürich Hotel Montana
  • Hotel Montana Zurich
  • Hotel Montana Zürich Hotel
  • Hotel Montana Zürich Zürich
  • Hotel Montana Zürich Hotel Zürich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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