See all properties

Novotel Zurich City West

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Zurich City West

Aerial view
Aerial view
Breakfast, lunch and dinner served
Free minibar, in-room safe, desk, laptop workspace
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Technopark Business Center
    ‪1 min walk‬
  • Letzigrund Stadium
    ‪17 min walk‬
  • Swiss National Museum
    ‪5 min drive‬
  • Zürich (ZRH)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Sheraton Zurich Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (709)
The price is €278
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Sheraton Zurich Hotel

About this property

Novotel Zurich City West

Family-friendly Zürich hotel in Zürich Center with a 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and a safe. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Dogs welcome for a fee
Novotel Zurich City West offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
The Flave of Zürich – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive. Location is good, 5 min tram ride from downtown. Pool is open till 11pm. Perfect for relaxing after a day of touring. Room service is quick and not overpriced. I’ll stay in this property again when I return.
Stayed 2 nights in Nov 2024

6/10 Okay

richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Wansi, Happy Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024

10/10 Excellent

Hina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quiet business district with excellent transport links. Staff are great.
Stayed 2 nights in Oct 2024

6/10 Okay

Phuc

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin W.

Stayed 2 nights in Jul 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to the metro restaurants bar 7 minutes from civic center.
Stayed 3 nights in Oct 2024

10/10 Excellent

monythyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

JP

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Sousan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby area was large, nice and welcoming. We asked for a few things and they did it promptly.
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was further away from the downtown area than we expected. Having said that, the public transportation was easily accessible and easy to use. It wasn't a long walk to Old town if you wanted to walk ( 30 minutes approximately). Hotel staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel was nice - it was a tram ride to city center - staff was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Criselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Breakfast was excellent. Staff are very nice. We had a great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Stayed 5 nights in Aug 2024

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staffs
Stayed 7 nights in Sep 2024

6/10 Okay

Aamir

Travelled with family
Disliked: Cleanliness
Stayed with family for a week. Good points: - Staff were helpful Areas not so good: - Housekeeping was poor, piles of dirt under the bed and on the AC vent. (Not cleaned despite informing reception) - One of the window blind was broken. - No hair conditioner provided and did not refill the handwash till asked. - Room size was very small and not suitable for family. - Milk was off in one occasion, ran out of Olives once - There appears to be shortage of staff at breakfast - No option to request an omelette/ live cooking - Premises shared with IBIS hotels - kids play area was removed and converted as a waiting area for air Canada crew. - Asked for 20 Franc deposit to issue a UK to EU plug converter. It is not a four star hotel but a good 3 star hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Not far from downtown: easy access with tramway. Good swimming pool. Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Shikha

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool are rare thing in Zurich and lovely outside seating area with children's swings
Stayed 5 nights in Aug 2024

10/10 Excellent

MEHUL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has good facilities. Easy connection to Zurich. Staff is extremely helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent for a famille week-end.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Hassan Shah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a nice lively vibe to it and people hang out near and outside the lobby late into the night :) Initially, the surrounding area looked sketchy based on our Uber drop (that included driving through what looked like a defunct post-industrial complex), but the place turned out to be quite safe and happening. The only thing that was an issue for us was the size of the tiny elevator, and with our considerable baggage, it took us a few times to get them all moved in and out. Overall, we like the property, and will definitely consider staying here next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leon and Alessia were fantastic. They were very helpful with travel info and everything else. I would also like to mention David, who was very supportive at breakfast hall. I would definitely recommend this hotel to my friends and family. There are halal foods, Coop stores, Lidl’s, and transportation all in walking distance between 4 to 8 mins. Staying in Switzerland is costly but it is one of the most beautiful countries in the world.
Stayed 5 nights in Aug 2024