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Robenstein Aktivhotel & SPA

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Robenstein Aktivhotel & SPA

Indoor pool, pool loungers
Aerial view
Bar (on property)
Junior Suite, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Stormbergerstraße 27, Zwiesel, BY, 94227
  • Waldrand Ski Lift
    14 min walk
  • Bavarian Forest National Park
    11 min drive
  • Bodenmais - Silberberg Ski Resort
    20 min drive

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Valley view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Junior Suite, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior Suite

Junior Suite | Living area | Smart TV

Junior Suite

  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Valley View

Comfort Suite, 2 Bedrooms, Valley View | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Suite, 2 Bedrooms, Valley View

  • 66 sq m
  • Valley view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Hotel Ahornhof
Pool
Spa
Pet-friendly
Parking included
3.9 out of 5, Good, (232)
The price is €84
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Ahornhof

About this property

Robenstein Aktivhotel & SPA

Hotel in Zwiesel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Robenstein Aktivhotel & SPA offers 90 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Robenstein Aktivhotel & SPA, you're just a quick walk from Bavarian Forest Nature Park. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, Swedish massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bavarian Forest Nature Park and 14 minutes on foot from Waldrand Ski Lift
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Robenstein Aktivhotel & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a terrace, and multilingual staff are also featured at Robenstein Aktivhotel & SPA. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Zwiesel hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Robenstein Aktivhotel & SPA has 2 restaurants on site.

Languages

Czech, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night for adults; EUR 1.80 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, Tap & Go, Samsung Pay, Amazon Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Robenstein Hotel SPA
Robenstein Aktivhotel & SPA Hotel
Robenstein Aktivhotel & SPA Zwiesel
Robenstein Aktivhotel & SPA Hotel Zwiesel

Robenstein Aktivhotel & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and will definitely come back!
Stayed 1 night in Jan 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super für entspannte Tage mit Sauna
War alles super. Essen auch spitze. Vor allem die Saunalandschaft im Außenbereich hat mich überzeugt. Wer aber eher Schwimmbäder mag, da gibt es nur ein Becken.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raphael, Dachau

Stayed 2 nights in Jan 2024

8/10 Good

christian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Eine Verbesserung im Vgl. zum letzten Jahr: der Saunameister, der Aufgüsse macht, die zwar etwas lange dauern und recht lasch sind, aber immerhin... Was zu verbessern ist: Freitagabend sagte die Bedienung in der Bar, sie könne keine Cocktails mixen, da sie nur die Aushilfe sei. Wenn man eine Bar betreibt, muss jemand da sein, der Cocktails kann. Beim Abendessen war die Vinaigrette aus und wurde auch nicht aufgefüllt. Das andere Dressing schemckte nach nichts. Pfeffer- und Salzstreuer gingen zum Teil nicht richtig bzw. waren weitgehend leer. Beim Frühstück gab es keine Vollkornsemmeln o.ä. und man musste einige Zeit auf Nachschub beim Rührei und bei den im Übrigen gut gemachten warmen Champignons warten. In sämtlichen Duschen im Wellnessbereich gab es kein Duschgel. Das Robenstein würde noch besser dastehen, wenn es sich einiger Details - siehe oben - ernsthafter annähme. Grundsätzlich kann man es empfehlen, aber manch eine Schwäche ist ärgerlich und darf in einem Vier-Sterne-Haus nicht sein.
Stayed 1 night in Jan 2024

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erwartungen übertroffen
Geschäftlicher Aufenthalt, aber wegen des außergewöhnlichen Services werde ich sicherlich bald auch privat das Haus aufsuchen
Stayed 1 night in Dec 2023

8/10 Good

Johannes

Stayed 2 nights in Dec 2023

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
War sehr schön. Man merkt dass es schon etwas älter ist aber gut gepflegt. Das Personal war sehr nett und freundlich. Da fahren wir gerne wieder hin.
Stayed 3 nights in Nov 2023

4/10 Poor

Manja

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Sehr schönes Hotel mit sehr viel Potenzial für Ver
- von einem Luxus- Wellnesshotel weit entfernt - Hotelbeschreibung nicht umsetzbar - viel Potenzial zur Verbesserung - viel zu wenig Personal -Fruhstucksbuffett nur Aufbackbrötchen, wenn überhaupt vorhanden - Personal war bei ausgebuchten Haus überfordert - Nachmittags Kaffee und Kuchen ohne Kuchenauswahl - kein Abendessen alacarte möglich - Saunadorf verspricht nicht das, was in der Beschreibung steht -auf demTerrassendach abgenutzte Sitzmöbel -vielleicht versuchen wir es nochmal zu einem ruhigeren Zeitpunkt in diesem Hotel verwöhnen zu lassen
Stayed 4 nights in Sep 2023

8/10 Good

Robin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage direkt am Waldrand. Sehr aufmerksames Personal. Super Frühstück.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023

10/10 Excellent

Massimo

Stayed 1 night in Jun 2023

10/10 Excellent

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr anmutiges Hotel mit edler Einrichtung, insb. der Barbereich ist hervorzuheben, tolles Frühstücksbuffet was wirklich keinerlei Wünsche offen lässt. Ideale Lage als letztes Haus der Strasse am Waldrand, sodass man direkt in den Wald starten kann. Ausgesprochen hundefreundlich.
Stayed 9 nights in Jun 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war ganz toll, gerne wieder!
Stayed 4 nights in Jun 2023

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Sehr schöner Wellnessbereich, schöne neue Zimmer und Bäder. Was uns nicht so gut gefallen hat war das Abendessen, wenig vegetarische Auswahl.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessamyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Einmalig schöne Lage!
Stayed 1 night in May 2023

10/10 Excellent

Karl

Travelled with partner
Super freundliches und zuvorkommendes Personal. Haben kurzfristig massagetermin am Sonntag ermöglicht. Sehr gutes Frühstücksbufett. Saubere Zimmer, wir waren rundum zufrieden
Stayed 3 nights in Apr 2023

8/10 Good

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

6/10 Okay

Stephan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Von außen hui aber dann... Qualität des Frühstücks ist nur mittelmäßig. Der gesamte Essebereich gefühlt zu eng von der Anordnung der Tische. Das Saunadorf war während unseres Aufenthalts (5 Tage) komplett gesperrt, scheint wohl ein Dauerproblem zu sein aber es gibt keine vorab Info das es nicht zur Verfügung steht. Für viele aber ist genau das ein Entscheidungskriterium pro Robenstein. Wellnessbereich im Haus konnte dafür genutzt werden. Während des laufenden Betriebs gibt es keine Reinigung des Wellnessbereichs, was jedoch dringend nötig wäre, gerade vor dem Hintergrund, dass ein hohes Besucheraufkommen herrschte. Der Wellnessbereich ist alles in allem sehr lieblos gestaltet. Ruheräume sehr steril, da kommt nicht wirklich Entspannung auf, keine Wechselhandtücher, kein Aufguss, kaltes Poolwasser. Getränke und Obst nur das allernötigste. Barbereich ist positiv hervorzuheben, dieser ist schön gestaltet, es gibt Cocktails und eine gute Getränkeauswahl. Personal wirkte teils unprofessionell und nicht geschult. Beim Checkout (dauerte ewig) gab es von allen Gästen vor uns breitbandig negative Rückmeldung zum Aufenthalt, da konnte einem das Personal schon echt leidtun. Man hat dauernd das Gefühl das an allen Ecken gespart wird und das geht deutlich auf Kosten der Gäste. Alles in allem wird das Robenstein 4 Sterne Ansprüchen nicht gerecht. Das Potenzial der Unterkunft ist zweifellos vorhanden, aber wenn hier nicht ein Umdenken im Management stattfindet, wird man perspektivisch mehr u
Stayed 5 nights in Feb 2023

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Andreas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WLAN hat nicht funktioniert Relativ teures Abendessen

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Zimmer, toller Wellnessbereich mit Waldsaunagarten, sehr freundliche Mitarbeiter
Stayed 5 nights in Sep 2022

8/10 Good

Wolfgang

Stayed 5 nights in Sep 2022

8/10 Good

Anton

Liked: Cleanliness, property conditions & facilities, room comfort
Lage des Hotels optimal, Saunadorf sehr schön, Pool ebenso. Zimmer insgesamt hellhörig. In der ersten Nacht wurde uns teilweise der Schlaf durch den Ventilator des Bades geraubt. Nach dem Löschen des Lichtes lief er noch 15 Minuten mit 52 Db Geräusch weiter. Leider konnte uns das Personal keine Problemlösung anbieten (diese bestand, wie wir selbst herausfanden, darin, im Bad nur die Lampe am Spiegel zu benutzen, was den Ventilator nicht auslöste). Frühstück maximal mittelmäßig mit teilweise altbackenen Brötchen, am ersten Tag unzureichend nachbefüllt.
Stayed 3 nights in Aug 2022